Food Quality
Customers generally enjoyed the food, highlighting items like burgers, slushies, and tater tots, but some reported issues with cold or burnt food.
Service Speed
Many reviews noted slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Customer Service
While some staff were praised for their friendliness and helpfulness, there were numerous complaints about inattentive service and incorrect orders.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area, which detracted from their experience.
Order Accuracy
A significant number of reviews reported problems with incorrect orders or missing items, leading to customer dissatisfaction.