Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,681 reviews
5 stars
512
4 stars
393
3 stars
331
2 stars
183
1 star
262
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, with many experiencing delays of 15 minutes or more.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and substitutions that did not meet customer expectations.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some customers noting unhelpful or defensive staff.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and a lack of attention to maintaining the dining area.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and overall quality of the meals.
- KVKelly Vega4 days ago1.0If i could give Zero stars i would. Upon talking to a manager over getting my meal replaced because morning shift at Alto dont do their jobs correct, i came to get my replacement meal only to be told i wasnt allowed to get it after already talking to another manager about it. I strongly recommend Markland Ave Mcdonalds instead of this one. They always make it right for customers!! As for Alro Rd, YALL ARE A JOKE!!
- DTDustin Trent6 days ago1.0Ordered 2 bacon egg and cheese bagels with extra bacon and sauce, got the sandwiches and they had no sauce, no big deal im use to it from McDonald's. I took it back in for them to fix it which they "did". Assuming it would be right the second time I just went home to eat. When I opened them up not only did they barely have any sauce now there was no egg on them. I live 15 min from this store and I just got off work so I called to try and get a credit and the manger said I had to bring them back which I did. Then when I got it back for the third time it was drown in sauce. I really wanted to go back there and ruin the cooks face in it. I'll never spend another dime in this store.
- RCReesee cupNov 11, 20255.0peaceful atmosphere the food was so good customer service was really good they were very kind they smiled and the food was made fast and was hot!! I ordered a cheeseburger however I ordered lettuce on my cheeseburger and I paid 50 cents and I did not get what I thought I would get however they made my coffee great I had extras put in it and it made it in a larger cup which made me happy 😁 the price was great I use my app and I get free stuff all the time I love it! However the other day had an experience with a manager there that was not so good but today made up for it so the crew that was working today you're doing a great job thank you
- RWRay WeaverNov 3, 20251.0Can't say anything good. No casher and left because I could not figure of kiose or make it work.
- JBJay BouthotNov 1, 20255.0It's always a great place to go and the people that work in the grill area make great food. Especially Jay and Ernesto they are quick at getting the food out and hot and delicious
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Kokomo, IN?
McDonald's in Kokomo is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Thursday, Friday, and Saturday.
When is the McDonald's drive-thru open?
The drive-thru is open every day from 5:00 AM to midnight, except on Thursday, Friday, and Saturday when it stays open until 1:00 AM.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery service daily from 5:00 AM to midnight. You can order online through their delivery website.
What types of pick-up and delivery services are available?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options to customers.
What payment options does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using mobile apps?
You can order using the McDonald's App available on Apple App Store and Google Play Store, or order online via their quick link URLs.
What services are offered at McDonald's on E Alto Rd?
The location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby coffee shops can I visit before or after eating at McDonald's?
Starbucks is a nearby coffee shop where customers can enjoy coffee and other beverages before or after their McDonald's visit.
Are there any fitness centers near McDonald's in Kokomo?
Yes, there are several gyms nearby including Club Fitness 24 by Powerhouse, One More Gym, IronFist Boxing Club & Learning Center, and Crossfit Level 1 Certified Trainer.
Where can I find nearby restaurants or bars around McDonald's for a meal or night out?
Nearby dining and nightlife options include Hi Mark Restaurant and Bar, Grindstone Charley's, Chipotle Mexican Grill, Haley Daily Shakes, and Taco Bell.