McDonald's

3.3
1626 reviews
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Business Details

2331 W Sycamore St, Kokomo, IN
46901, United States
(765) 457-8784
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2331 W Sycamore St, Kokomo, IN
46901, United States

Hours

Reviews

3.3
1,626 reviews
5 stars
472
4 stars
319
3 stars
330
2 stars
179
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews mentioned cold, poorly prepared food, with complaints about old grease and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms noted by multiple customers.

Staff Attitude

While some staff were praised for their friendliness, many reviews highlighted instances of rudeness and unprofessional behavior from employees.
  • MM
    Miss Amanda Mackey
    Dec 26, 2025
    4.0
    This use to be my favorite location in Kokomo however over the last few years it's mediocre at best as far as the service and cleanliness over all.
  • TP
    Taylor Pickard
    Dec 22, 2025
    5.0
    Eva is the nicest person, everytime I come through the drive thru she always has a smile on her face and is always so sweet. She is the best part of the sycamore location
  • CC
    Chad
    Dec 17, 2025
    1.0
    Your guy's a sausage biscuits are hard and falling apart everywhere.Your guys' coke my first drink.It tasted like a sewer gas and the service.I told the lady that the cook tasted.WeirdLike sewer gas, and she gave me a dirty look and walked away
  • CC
    Cynthia Crull
    Dec 5, 2025
    1.0
    Took 30 minutes to get a curbside order. I've never had a problem before with getting food, only wait about less than 10 minutes
  • AS
    April Suerig
    Dec 1, 2025
    1.0
    The food was disgusting. Brown, soggy and just gross. It was obvious that the fryer oil was way past needing to be changed. The first employee (manager, I'm assuming) that I spoke to was very nice and apologized for the inconvenience but then forgot to bring out the new chicken strips that she made for me..The second employee, was extremely rude and said that "All of the food is going to look like that because the oil is bad. Ill give you different chicken strips but im not giving you a refund." I really hope that this employee isnt part of the management team at this location! Probably not the worst review that they've ever been given but definitely not the best! Do better!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Kokomo, IN?

McDonald's in Kokomo, IN is open 24 hours every day of the week.

Does McDonald's Kokomo offer delivery services?

Yes, McDonald's offers delivery services 24/7 including no-contact and same-day delivery.