McDonald's

3.3
1612 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2331 W Sycamore St, Kokomo, IN
46901, United States

Hours

Reviews

3.3
1,612 reviews
5 stars
468
4 stars
314
3 stars
329
2 stars
178
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, with many expressing frustration over the slow service.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant, including bathrooms and dining areas, was not well-maintained and often dirty.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness from some staff members, particularly management, which negatively impacted customer experiences.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or poorly prepared food, contributing to overall dissatisfaction.
  • KR
    Kylie Russell
    4 days ago
    1.0
    I ordered a door dash order on Sunday and didn’t receive half of my food so I called the store and they said they could replace it for me next time I ordered, called back today to see if they could be placed in my new door dash order and the woman on the phone was extremely rude and told me that door dash has to refund me for something they MCDONALDS messed up not door dash! She just wanted to get me off the phone and was just being very unprofessional unlike the nice woman I spoke with on Sunday. It’s sad how many miserable people work at McDonalds and take their bullshit out of paying customers! Sick
  • NT
    Nathaniel Turko
    Nov 10, 2025
    2.0
    Not sure what’s going on with staff and why they’re so incompetent in their jobs. Repeatedly forgetting to give sauces when added with nugget orders, on multiple occasions I was given a Mcchicken with no chicken in it what so ever. Missing food items constantly when doing a delivery. This place just needs to be restaffed as a whole, it’s clear the managers and workers at this location are lacking in the qualifications needed to be running this place.
  • LC
    Lewis Castile
    Nov 5, 2025
    2.0
    Whatever they changed with the grease, they need to change it back. Fries was disgusting, taste like grease. Hash browns the same way.
  • DB
    David Bangs
    Nov 3, 2025
    1.0
    Worst McDonald's I've ever been to. Lazy workers, sloppily-made food, long wait times, orders mistakes, dirty tables, dirty bathroom. I'll drive 5 miles out of my way to avoid this place.
  • CR
    CJ Appliance repair
    Oct 25, 2025
    1.0
    My wife gets off work and orders through the app..when going to pick it up the line had 4 cars in front of her..she gave them the code at the intercom can 10 minutes later she gets to the first window..a gentleman came to windows and told my wife that "they suck and sorry it's taking so long" then leaves the window..didn't let my wife say a word..another 10 minutes goes by and she gets to the second window..the girl at window forgot the sauce for nuggets when my wife ask for sauce she only gave one for a 6 piece which it should of have be two..she gets home and all the food is like hours old nuggets were disgusting the mcchicken was so old the bun was soggy..the fries was not all the way cooked..it took everything I had not to jump in car and go back up there..the night shift should all be fired and start afresh..we will be deleting the app and going to other restaurants

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Kokomo, IN?

McDonald's in Kokomo, IN is open 24 hours every day of the week.

Does McDonald's Kokomo offer delivery services?

Yes, McDonald's offers delivery services 24/7 including no-contact and same-day delivery.