Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, often exceeding 20 minutes, with many expressing frustration over the slow service.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant, including bathrooms and dining areas, was not well-maintained and often dirty.
Staff Attitude
Feedback indicated a lack of professionalism and rudeness from some staff members, particularly management, which negatively impacted customer experiences.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food, contributing to overall dissatisfaction.
KR
Kylie Russell
4 days ago
1.0
I ordered a door dash order on Sunday and didn’t receive half of my food so I called the store and they said they could replace it for me next time I ordered, called back today to see if they could be placed in my new door dash order and the woman on the phone was extremely rude and told me that door dash has to refund me for something they MCDONALDS messed up not door dash! She just wanted to get me off the phone and was just being very unprofessional unlike the nice woman I spoke with on Sunday. It’s sad how many miserable people work at McDonalds and take their bullshit out of paying customers! Sick
NT
Nathaniel Turko
Nov 10, 2025
2.0
Not sure what’s going on with staff and why they’re so incompetent in their jobs. Repeatedly forgetting to give sauces when added with nugget orders, on multiple occasions I was given a Mcchicken with no chicken in it what so ever. Missing food items constantly when doing a delivery. This place just needs to be restaffed as a whole, it’s clear the managers and workers at this location are lacking in the qualifications needed to be running this place.
LC
Lewis Castile
Nov 5, 2025
2.0
Whatever they changed with the grease, they need to change it back. Fries was disgusting, taste like grease. Hash browns the same way.
DB
David Bangs
Nov 3, 2025
1.0
Worst McDonald's I've ever been to. Lazy workers, sloppily-made food, long wait times, orders mistakes, dirty tables, dirty bathroom. I'll drive 5 miles out of my way to avoid this place.
CR
CJ Appliance repair
Oct 25, 2025
1.0
My wife gets off work and orders through the app..when going to pick it up the line had 4 cars in front of her..she gave them the code at the intercom can 10 minutes later she gets to the first window..a gentleman came to windows and told my wife that "they suck and sorry it's taking so long" then leaves the window..didn't let my wife say a word..another 10 minutes goes by and she gets to the second window..the girl at window forgot the sauce for nuggets when my wife ask for sauce she only gave one for a 6 piece which it should of have be two..she gets home and all the food is like hours old nuggets were disgusting the mcchicken was so old the bun was soggy..the fries was not all the way cooked..it took everything I had not to jump in car and go back up there..the night shift should all be fired and start afresh..we will be deleting the app and going to other restaurants
What are the operating hours for McDonald's in Kokomo, IN?
McDonald's in Kokomo, IN is open 24 hours every day of the week.
Does McDonald's Kokomo offer delivery services?
Yes, McDonald's offers delivery services 24/7 including no-contact and same-day delivery.
What are the drive-through hours at McDonald's Kokomo?
The drive-through is open Monday to Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
Can I order McDonald's online or use their mobile app?
Yes, you can order online via their website or use the McDonald's app available on Apple App Store and Google Play Store.
What payment methods does McDonald's Kokomo accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery options are available at McDonald's Kokomo?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a drive-through service available at McDonald's Kokomo?
Yes, McDonald's Kokomo has a drive-through service.
What nearby restaurants can I visit around McDonald's Kokomo?
Nearby restaurants include Windmill Grill (American and steakhouse), Papa Johns Pizza, Tokyo Cuisine (Japanese Sushi), and Pizza Hut.
Are there any nearby medical or dental services around McDonald's Kokomo?
Yes, nearby healthcare services include Miller Family Dental Care, Family Dental Care Kokomo, Bastin Valerie DDS PC, 20/20 Vision optometrist, Brittney Miller BSN FNP nurse practitioner, Minute Clinic, MinuteClinic at CVS, and St. Vincent Immediate Care.
What nearby facilities can help with shipping or courier services near McDonald's Kokomo?
Nearby you can find UPS Access Point location and The UPS Store 3814 for shipping and packing services.