McDonald's

3.1
1673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1735 E Markland Ave, Kokomo, IN
46901, United States

Hours

Reviews

3.1
1,673 reviews
5 stars
438
4 stars
313
3 stars
331
2 stars
188
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

There were numerous complaints about cold or stale food, with some customers expressing disappointment in the freshness of their meals.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

Customers noted that the restaurant was often dirty, with overflowing trash and unsanitary conditions.
  • MG
    Meghan Guffey
    Dec 31, 2025
    5.0
    Depends on the time you go on how you get treated! They do mess up a lot and don't own up to their mistakes!
  • GG
    Grant Gappens
    Dec 29, 2025
    1.0
    This McDonald’s screws the early working class every morning. They claim to be 24 hours but if you’re trying to get a breakfast sandwich before work they are NEVER open. It’d be nice to have a meal before I go into work but I guess I shouldn’t rely on McDonald’s to help me with that
  • MW
    Melanie Walker
    Dec 26, 2025
    5.0
    We visited this McDonald’s on Christmas Day and had a great experience! They were one of the few restaurants open, so of course they were busy. However, the Drive Thru line moved quickly, and we didn’t have to wait long for our food, which included 3 burgers, nuggets, apple pies, and a drink. The employees were all very friendly, our food was fresh, and everything was just as we ordered. Great service all around!
  • AG
    Atomic Slayer 47 FTW Glitches & Gameplay
    Dec 23, 2025
    2.0
    10 minutes. Why do I have to wait like 10 20 minutes every time I come here I haven't had mcdonalds in months cause of this.
  • SS
    Solar
    Dec 23, 2025
    1.0
    we waited for almost 30 minutes just for the food to be freezing cold, I am so upset because I’ve regularly but today has been the worst have ever been. The wait is horrible and the service is even worse.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Kokomo, IN?

McDonald's in Kokomo, IN is open 24 hours every day of the week.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 4:00 AM to 1:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.