McDonald's

3.1
1318 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 E Lincoln Rd, Kokomo, IN
46902, United States

Hours

Reviews

3.1
1,318 reviews
5 stars
353
4 stars
258
3 stars
226
2 stars
154
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about overcooked fries and incorrect orders.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, citing unprofessional behavior and lack of accountability.

Inconsistent Experience

While some customers had positive experiences with friendly service and good food, these were overshadowed by the overall negative feedback.
  • AB
    Austin Biggs
    Dec 22, 2025
    2.0
    Closest Mcdonalds to my home so find myself here frequently when looking for a quick bite to eat, its usually pretty alright and all around a normal experience but too many times have i had to listen to employees argue and yell at each other in the back while simply waiting for food, honestly might aswell just go a little further for a better experience.
  • ST
    Shaun Troxel
    Dec 11, 2025
    1.0
    I think mcdonald's corporation should investigate this franchise as they open when they want.They do not open the lobby.Sometimes I think this franchise needs to be taken away by mcdonald's corporation and given to another franchise owner
  • CK
    Chase Kistler
    Dec 6, 2025
    1.0
    Closest McDonald’s to me and how do you let your customer service, quality/quality control, and honestly management get so bad. 4/10 orders get messed up if not a larger number. And I have had multiple experiences where it just feels intentionally malicious. Like it is INSANE. Do better if your are going to continue raising prices. And we all know the job is not that hard as we have almost all had some type of position there or related. Be so for real.
  • GG
    Groovetube714
    Dec 4, 2025
    1.0
    This McDs has gone to crap. Takes FOREVER to get through the drive thru. Last night we ordered a number one and a number two meal got home and they forgot the fries out of the number one meal which was the only thing I was looking forward to after surgery at the hospital. And the fries that were there were like greasy freaking earthworms. Cmon man. West Sycamore it is from here on out.
  • KJ
    K J
    Dec 2, 2025
    1.0
    Id give no stars if i could. Place is AWFUL and just keeps getting worse. Morning and mid-shift , seems to be the worst. Disrespectful workers and the management is the same. Ran by a bunch of careless people constantly looking for an argument. FoodDrinks are always wrong, wait time is insane with hardly anyone in line or in drive thru, when u pull up to the drive thru nobody will even greet u on the speaker sometimes. It's almost unreal how these people are getting by with this.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Kokomo, IN?

McDonald's in Kokomo, IN is open daily from 5:00 AM to 11:00 PM, with slight variations on Thursday (6:00 AM to 10:00 PM) and Sunday (4:00 AM to 11:00 PM).

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's has a drive-thru. It operates from 5:00 AM to 11:00 PM Monday through Wednesday, extended hours on Thursday to 4:00 AM the next day, and 24-hour service Friday and Saturday. On Sunday, drive-thru hours are 4:00 AM to 11:00 PM.