Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both drive-thru and mobile order pickups, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews indicated issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Staff Attitude
Numerous customers described staff as rude or unprofessional, with reports of employees arguing and displaying a lack of customer service.
Food Quality
Several reviews mentioned cold or poorly prepared food, including hard or burnt items, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about management's responsiveness and professionalism, with some suggesting the franchise needs oversight from corporate.
MA
Mariah Askren
Feb 13, 2026
1.0
Did not answer phone
KF
Kiley Fickle
Feb 5, 2026
2.0
Waited at the drive for 10 minutes just to order a large rootbeer, got the rootbeer. WASNT even filled all the way and NO ICE. Half assed my whole drink.
AH
Annika Hilligoss
Feb 1, 2026
1.0
Waited in the drive thru for 20+ mins for a 6 piece nugget, one double cheeseburger a large fry and 2 small cokes. Get to the window and the guy sort of aggressively hands out the bag followed by 2 drinks. Doesn't speak one word. Very rude on top of the long wait, only to be given ice cold frys and no sauce for kids nuggets. If I could give you zero stars it would seem more fitting. 👎
BH
Brady Herrington
Jan 29, 2026
1.0
If I could go lower I would. Ordered my food at 12:50 arrived at 1 for mobile pick up. Waited until 1:17 before I walked inside. Manager I’m assuming says oh it didn’t pop up in our system, yet the food with the mobile order had been done for nearly 20 minutes. Walked out side and checked the food. Ice cold. Walked back in and same gentlemen asks what’s wrong with the order. I tell him and he takes the bag and slams it into the garbage can that is full of other orders right there in front of me. Yells that he needs my order remade now and storms away. No apology no nothing. This place is terrible.
LC
Lauren Chesshir
Jan 12, 2026
1.0
Very slow drive thru. The Alto location is much better.
What are the regular dining hours at McDonald's in Kokomo, IN?
McDonald's in Kokomo, IN is open daily from 5:00 AM to 11:00 PM, with slight variations on Thursday (6:00 AM to 10:00 PM) and Sunday (4:00 AM to 11:00 PM).
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru. It operates from 5:00 AM to 11:00 PM Monday through Wednesday, extended hours on Thursday to 4:00 AM the next day, and 24-hour service Friday and Saturday. On Sunday, drive-thru hours are 4:00 AM to 11:00 PM.
Can I get McDonald's food delivered from this location, and during what hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM at this McDonald's location.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from my mobile device?
You can order using the McDonald's app available on iOS and Android or through the provided online order link.
What payment options does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby restaurants if I want other dining options around McDonald's on E Lincoln Rd?
Yes, nearby options include Domino's Pizza, Wendy's, Gordo's Taco Shop, Wingstop, Long John Silver's, China King Chinese Restaurant, Burger King, T's Pizzeria Tacos & More, and ZENSHI Handcrafted Sushi.
Are there beauty and spa services near the McDonald's location?
Yes, you can find nearby salons such as Suly Nails Kokomo Indiana, Flip Salon, Hair By Misti, T K Styles, Bridget's Hair Classics, and Jackson Station Hair Styling in the vicinity.
What nearby services can I access around McDonald's on E Lincoln Rd?
Nearby you have Kroger supermarket, At Home Health Equipment, Pregnancy Resource Center, LibertyX Bitcoin ATM, Coinstar, The Exchange Network ATMs, Soupley's Wine & Spirits, and Boost Mobile store.
How can visiting nearby places help me during my visit to McDonald's on E Lincoln Rd?
You can combine your visit with shopping at Kroger or Webb’s Hallmark Shop, grab a gift or enjoy beauty treatments at nearby salons, or plan meals by exploring other nearby restaurants. Using nearby ATMs like LibertyX or Coinstar can also help with payment. The proximity to One Church Kokomo offers a place for spiritual visits before or after dining.
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