McDonald's

3.3
1676 reviews
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Business Details

1304 N Reed Rd, Kokomo, IN
46901, United States
(765) 868-2373
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1304 N Reed Rd, Kokomo, IN
46901, United States

Hours

Reviews

3.3
1,676 reviews
5 stars
480
4 stars
331
3 stars
370
2 stars
163
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times for their orders, often exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted that the restaurant, including the play area and bathrooms, was often dirty.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior from management and employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received undercooked or cold food.
  • TL
    Tyler LeMaster
    Jan 2, 2026
    1.0
    Used the drive thru and got to the window and was told to pull into a spot and wait. I have yet to just go to the window and get my food from the window in over a year. Every time pull up and wait. And forgot to put a straw in the bag too. Very disappointed in this place
  • TB
    Tory Brown
    Dec 19, 2025
    1.0
    My burger came almost completely raw.
  • BB
    Brandi Baker
    Dec 13, 2025
    5.0
    Playplace is smaller than pics from years ago, but the kids still had fun! It's a great place to grab a quick bite and let the kids play inside on these cold winter days! They also have a bathroom in the play area, so convenient!! They have the table tents so you can order at the kiosk and go sit to chill while the kids get right to playing before the food is even served!
  • SA
    sam anderson
    Dec 12, 2025
    1.0
    This stores always so dirty. Staff was nice but when I asked why my small order took so long manager guy was so rude and disrespectful. If your manager are that rude it's no wonder your stores dirty and understaffed. Used to be a nice place but it's gone downhill.
  • TA
    T Alexander
    Nov 28, 2025
    2.0
    We chose fast food because we were short on time. We only ordered 2 items, but we waited 30 minutes to get it and the food was cold. The time before this, we waited less time, but there were homeless derelicts going in and out the door, standing in front of the door, laying across the seats. I work just down the road from here, but I will not be coming back.
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Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 1304 N Reed Rd, Kokomo?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to 12:00 AM (midnight).