Business Details
About
Mexican Restaurant
Chipotle Kokomo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,009 reviews
5 stars
518
4 stars
211
3 stars
101
2 stars
58
1 star
121
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food as delicious and fresh, there were consistent complaints about inconsistency in portion sizes and quality, including issues with overcooked or undercooked ingredients.
Service Issues
Customer service experiences varied widely; some staff were noted as friendly and efficient, while others were described as rude or indifferent, leading to a frustrating dining experience.
Inventory Management
A recurring theme was the frequent unavailability of key ingredients, such as fajita veggies and guacamole, which disappointed many customers and affected their overall satisfaction.
Cleanliness
Multiple reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions, which detracted from the dining experience.
Pricing Concerns
Customers expressed frustration over high prices relative to portion sizes and the quality of food received, with some feeling that the value did not meet their expectations.
- MHMacee HawkinsNov 7, 20255.0I love this Chipotle because 1 they make sure they fill my bowl up and dont skimp on portions. 2 place is clean and tidy, 3, Amanda Huntsman kicks butt, sometimes its just her there on the line putting together meals and then working the register calm collected.. She's fast and friendly I sure hope she is recognized for what she does here in this Chipotle.
- ASAshley ShuckOct 25, 20251.0We tend to stay away from this location due to the inconsistency, after a while I figured I’d give it a try again due to being on this side of town. Never again. Online order, black beans are absolutely disgusting. They’re just a pile of black mush. My chicken has the consistency of deer jerky. This entire $15 bowl seems like it was thrown together with last nights leftovers.
- TBTony BudenzOct 12, 20253.0I love their food, but they are constantly out of fajita veggies and the price is a little high. I've had to go in and order because when I order through the app, my order is missing something 50% of the time. With all of that said, when the order is right, the food is delicious. The staff are mostly friendly and the restaurant is normally clean. I'd give them a higher rating if they'd manage their inventory better to have more ingredients stocked more often.
- ZEzoe evansSep 17, 20255.0Phyllicia was so nice to us and made sure we had everything we needed definitely made our meal and our time awesome !!
- BHBryan HelmSep 4, 20251.0At 6:30 pm they are once again out of the fajita vegetables and sweet tea. The Chipotle gods have directed them to never make more once they run out per an employee. Great customer service. There are 5 employees doing nothing and they can't pour sugar in tea. Ridiculous!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Kokomo, IN?
Chipotle Mexican Grill in Kokomo is open from 10:45 AM to 9:00 PM Monday through Saturday, and from 10:45 AM to 8:00 PM on Sundays.
Where is Chipotle Mexican Grill located in Kokomo?
It is located at 1201 S Reed Rd, Howard, Kokomo, IN 46902, USA.
Can I order food for pickup or delivery at Chipotle Kokomo?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Kokomo?
You can order online via the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Kokomo offer catering services?
Yes, Chipotle Kokomo offers catering services for events and gatherings.
What type of food does Chipotle Mexican Grill in Kokomo serve?
They serve customizable menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle Kokomo ensure food quality and sustainability?
Chipotle uses only 53 real ingredients sourced from farms with humane and sustainable practices, following their "Food with Integrity" principles.
Which nearby places can I visit before or after dining at Chipotle in Kokomo?
You can visit nearby places like Markland Mall for shopping, Gravity Trampoline Park Kokomo for recreation, or Joe Muggs coffee shop for a drink.
Is there a sporting goods store near Chipotle Kokomo?
Yes, MC Sports and Hibbett Sports are nearby locations where you can shop for sporting goods and apparel.
Where can I find other dining options near Chipotle Mexican Grill in Kokomo?
In addition to Chipotle, nearby dining options include Ben's Soft Pretzels, Blondie's Cookies bakery, and Joe Muggs coffee shop.