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Chipotle Mexican Grill

3.9
(1029 reviews)
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Business Details

1201 S Reed Rd, Kokomo, IN
46902, United States
(765) 626-0500
https://locations.chipotle.com/in/kokomo/1201-s-reed-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1257
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About

Mexican Restaurant
Chipotle Kokomo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1201 S Reed Rd, Kokomo, IN
46902, United States

Hours

Reviews

3.9
1,029 reviews
5 stars
522
4 stars
216
3 stars
103
2 stars
60
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoy the food, noting it is fresh and flavorful, but there are frequent complaints about inconsistent portion sizes and missing ingredients.

Service Issues

Service quality varies significantly; some customers report friendly and efficient staff, while others experience rudeness and poor customer service.

Cleanliness

The restaurant often receives criticism for cleanliness, with many reviews mentioning dirty tables and unsanitary conditions.

Pricing Concerns

Many customers feel that prices have increased significantly, leading to dissatisfaction regarding value for money.

Ingredient Availability

A recurring issue is the frequent unavailability of key ingredients, particularly fajita veggies and guacamole, which frustrates customers.
  • TN
    Trevor Nice
    5 days ago
    3.0
    Haven't been to Chipotle in years, but my daughter saw it on TikTok and wanted to go. Probably won't be going back anytime soon. The food was fine, nothing to rave about, but I did enjoy it. They have gotten pretty stingy with the cheese. You have to ask them like 4 times for more cheese to get a decent amount. The food tasted fresh, and flavorful. The prices have gotten completely out of control though. I understand everything has gone up in price, but Chipotle has gone up exponentially more. When you look at the ingredients they use, beans, veggies, chicken, salsa, etc it shouldn't be so expensive. Chipotle used to be a spot where a college student could get a good portion of food with some pocket change. Now it's a middle class fast casual dining experience where they rush you through the line and want you out the door ASAP. I won't miss it.
  • JR
    Joanna Rose
    6 days ago
    1.0
    I came in a few months ago and they were out of fajita veggies because of a fundraiser so I started going across the street to Qdoba because they had veggies that day. I thought I would give them another try today because I do like the flavor a little better. Guess what? Sold out of fajita veggies at 4:40 pm on a Friday before dinner even starts. Guess I'll be sticking with Qdoba.
  • MB
    Marcel Bullock
    Feb 22, 2026
    1.0
    Lady was rude and when I asked for my law enforcement discount as usual, and when I asked for a fork I was ignored.
  • TS
    Tameka Smith
    Feb 5, 2026
    1.0
    Not one person was in line but me…I don’t know how you can mess an order up if I’m talking to you in your face but you so worried about clocking out! I paid 27$ for something I didn’t want.. chipotle yall need to relieve the workers on time bc they can’t think when it’s time to clock out!
  • BB
    Brandon
    Jan 27, 2026
    4.0
    I love Chipotle, and while this one isn't my favorite location, I did want to mention great service I received today from Krishonda (not sure if thats her name or spelling, I overheard her telling another customer) she handled other rude customers very professionally and kept the line moving as it should.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Kokomo, IN?

Chipotle Mexican Grill in Kokomo is open from 10:45 AM to 9:00 PM Monday through Saturday, and from 10:45 AM to 8:00 PM on Sundays.

Where is Chipotle Mexican Grill located in Kokomo?

It is located at 1201 S Reed Rd, Howard, Kokomo, IN 46902, USA.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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