Business Details
About
Mexican Restaurant
Chipotle Kokomo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,016 reviews
5 stars
520
4 stars
213
3 stars
101
2 stars
59
1 star
123
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and floors, and a lack of cleanliness in food preparation areas.
Food Quality
While some customers praised the food as fresh and delicious, others experienced issues with overcooked or poorly prepared items, including soggy rice and unseasoned meat.
Service Issues
Customer service was inconsistent, with some staff being friendly and efficient, while others were reported as rude or unhelpful, leading to a negative dining experience.
Inventory Management
Frequent complaints about being out of key ingredients, such as fajita veggies and guacamole, negatively impacted customer satisfaction.
Portion Sizes
Several reviews mentioned dissatisfaction with portion sizes, particularly when ordering extra meat or toppings, leading to feelings of being shortchanged.
- KOKristi OverlyJan 5, 20265.0Very good!! Love the fresh tomato salsa!
- PCPatricia CobbDec 17, 20251.0I gave one star because they were open. I walked in about 7:30pm. They close at 9pm. They were out of tomatoes, there were a few grabs of lettuce which was wet! The brown rice was soggy/over cooked or something. And the rest of the food line looked like it sat out all day unattended. The meat... won't discuss that but it was suppose to be Carne Asada. 4 people working but they were clearly trying to tear down to close. In between me trying to order one of the girls was telling what she needed to do and how to close. The other girl was a bit rude....like I'm taking up her time...oh and the sour cream..un huh. I don't even know why I purchased...but I was hungry and hadn't eaten all day and I wanted somthing fresh...big mistake. That's strike 3 for me. I spent $18 and donated the glob to the trash can. Done with the'ole Chipotle...in Kokomo. Merry Christmas.
- ALAmy LikensDec 15, 20255.0I got chips for my guacamole and they were broken in little pieces, and got a different bag those were also broken in little pieces. Chipotle how can I get my chips in my guacamole when they're all broken up
- RDRyan DaltonDec 3, 20251.0It was my first time on September 6 2025 and I was with my wife,mind you she has loved chipotle until we went to Kokomo Indiana. We are residents of Kokomo and when we went in ordered our food it looked like the place hasn't been cleaned in 2 days. There was food on all the tables the floor had food scraps everywhere and the trash was over flowing, and there was no inside when we went in. Not to mention where you order at the counter where the food is was disgusting had old food and dried hard rice and meat sitting on the slab. It was the worse experience I have ever had and I told this place was awesome and to my knowledge and understanding it was nasty. Half a ⭐!!!!
- AAAshley AlfontDec 2, 20253.0Food and staff are great! What's not great is NOT having a baby changing table in the restroom. Parents shouldn't have to pick between changing their baby on a dirty restroom floor, in the car when it's freezing outside, or exposing their baby to a restaurant full of people. All of those options suck. Please put a changing table in both restrooms. Dads change diapers too.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Kokomo, IN?
Chipotle Mexican Grill in Kokomo is open from 10:45 AM to 9:00 PM Monday through Saturday, and from 10:45 AM to 8:00 PM on Sundays.
Where is Chipotle Mexican Grill located in Kokomo?
It is located at 1201 S Reed Rd, Howard, Kokomo, IN 46902, USA.
Can I order food for pickup or delivery at Chipotle Kokomo?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Kokomo?
You can order online via the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Kokomo offer catering services?
Yes, Chipotle Kokomo offers catering services for events and gatherings.
What type of food does Chipotle Mexican Grill in Kokomo serve?
They serve customizable menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How does Chipotle Kokomo ensure food quality and sustainability?
Chipotle uses only 53 real ingredients sourced from farms with humane and sustainable practices, following their "Food with Integrity" principles.
Which nearby places can I visit before or after dining at Chipotle in Kokomo?
You can visit nearby places like Markland Mall for shopping, Gravity Trampoline Park Kokomo for recreation, or Joe Muggs coffee shop for a drink.
Is there a sporting goods store near Chipotle Kokomo?
Yes, MC Sports and Hibbett Sports are nearby locations where you can shop for sporting goods and apparel.
Where can I find other dining options near Chipotle Mexican Grill in Kokomo?
In addition to Chipotle, nearby dining options include Ben's Soft Pretzels, Blondie's Cookies bakery, and Joe Muggs coffee shop.