Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.4
353 reviews
5 stars
235
4 stars
66
3 stars
23
2 stars
7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, particularly the cheesesteaks and fries, but there were complaints about cold items, incorrect orders, and inconsistent quality.
Service Issues
Service experiences varied widely; while some customers highlighted friendly and helpful staff, others reported poor service, rude behavior, and long wait times.
Cleanliness
Several reviews mentioned cleanliness issues in the restaurant and restrooms, which detracted from the overall dining experience.
Management Presence
Customers noted a decline in service quality when the owner was less present, suggesting that management oversight is crucial for maintaining standards.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty to the restaurant, often returning for the food and previous positive experiences.
- MCMike CobbNov 16, 20252.0Usually food is great. The cook we had today was dirty looking, didn’t cook meat long enough, cheese was not even melted nor the green peppers and onions were cooked. The staff’s hygiene here today could be a lot better. Their appearance didn’t make you think they were sanitary enough to be cooking your food. I know this place is better than this.
- BCBrandon CoopriderOct 17, 20255.0Love the guys here, quick fast and easy.
- CWCyndal WilsonOct 11, 20251.0The food we ordered was set aside for an online order. It sat there for 10 minutes before we asked how long it would be then they gave us our cold sandwiches and half of the sandwiches didn't even have anything on it. Worst dinner experience I have ever had
- PHPierce HenseleitSep 9, 20255.0Good cheese steaks.
- JLJason LAug 20, 20252.0Stopped by Charley’s Philly Cheesesteak in Kokomo for the first time and I dined in. The menu took a little time to digest, but I was able to decide eventually. The restaurant itself wasn’t the cleanest in my opinion, and that carried over to the restrooms as well. Employees seemed a bit dazed, both when taking my order and when I asked a follow-up question. Parking is shared with the nearby businesses, so it’s convenient enough. Efficient: No First-Time Friendliness: No Would I Return: No JY review
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks on East Boulevard?
Charleys Cheesesteaks on East Boulevard is open Monday through Friday from 11:00 AM to 9:00 PM, Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is delivery available at Charleys Cheesesteaks on East Boulevard?
No, delivery service is not available at Charleys Cheesesteaks on East Boulevard as delivery hours are closed all days.
Does Charleys Cheesesteaks offer drive-through service?
No, Charleys Cheesesteaks on East Boulevard does not offer drive-through service; drive-through hours are closed all days.
Can I order takeout from Charleys Cheesesteaks on East Boulevard?
Takeout is not available from this location as the takeout hours are closed every day.
Is there a pickup option for orders at Charleys Cheesesteaks on East Boulevard?
No, there is no pickup service available at this location since pickup hours are closed all days.
What forms of payment are accepted at Charleys Cheesesteaks on East Boulevard?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1610 East Boulevard St., Kokomo, IN 46902, United States.
What nearby restaurants can I visit before or after eating at Charleys Cheesesteaks?
Five Guys and Dos Molinos Mexican restaurant are nearby options where you can enjoy burgers or Mexican dishes before or after your visit to Charleys Cheesesteaks.
Are there any nearby amenities for health and wellness close to Charleys Cheesesteaks on East Boulevard?
Yes, nearby health and wellness options include Hopebridge Autism Therapy Center, Acupuncture For Total Wellness, and Holistic Health & Detox Center.
What nearby shops could I visit along with Charleys Cheesesteaks on East Boulevard?
You can visit nearby shops like Party City, Kokomo Uniform, CosmoProf, and Back Alley Art when visiting Charleys Cheesesteaks on East Boulevard.