Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1328 South Heaton in Knox. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported receiving stale, cold, or poorly prepared food, with some even finding foreign objects like plastic or hair in their meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, with some customers feeling ignored or mistreated.
Management Concerns
Feedback indicated issues with management, including lack of oversight, poor employee behavior, and inconsistent service quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the restrooms, which detracted from their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, particularly in resolving issues.
WG
Wheelchair Review Man Giblet
Feb 22, 2026
3.0
I’m Giblet. Back again. Stronger. Wiser. Slightly more afraid.
Tonight’s adventure: Taco Bell.
Now listen… I knew what I was getting into. We all do. Taco Bell isn’t just food—it’s a gamble. A delicious, cheesy gamble that whispers, “You’ll be fine,” while your future self quietly files a complaint.
I rolled up confident. Ordered like a champion. Crunchwrap? Yes. Taco? Obviously. Something with way too much sauce? Don’t even ask questions.
Everything tasted amazing. Suspiciously amazing.
About 30 minutes later… my stomach started sending me warning notifications like:
⚠️ “Update required.”
⚠️ “System instability detected.”
⚠️ “You made a mistake, Giblet.”
At that point, it wasn’t a matter of if… it was a matter of how fast can this chair move.
Let’s just say—when you’re in a wheelchair, urgency hits a little different. You’re not just running against time… you’re racing physics.
I made it. Barely. Heroically. Like an action movie, but with way less dignity.
Final verdict:
7/10 taste
-3/10 consequences
Would I eat it again? Absolutely. I learn nothing.
– Giblet 🛞🌮
NW
nathaniel weinkauff
Feb 16, 2026
1.0
I went through the drive through and they said I could only get 6 items and when I tried getting an extra cheese cup they counted counted it as an item so I had to go somewhere else because that couldn’t feed my family with only 6 items terrible service.
HR
Honest Reviews
Jan 29, 2026
1.0
Ordered a pinto and cheese and a drink. This is what I received. Dried crusty beans look like been there for a week. The employee 💯 knew he was serving trash no good beans. Instead of replacing with fresh beans when they seen its bad they keep serving this trash. No respect. No dignity. Poor poor service.
TL
Tamara Levy
Jan 18, 2026
1.0
Ordered 4 piece chicken strips. Thru DoorDash. So of course they gave me chicken that has been sitting for hours. It was hard as a rock and literally inedible. My dog wouldn’t even eat it and I’ve watched him eat cat shit out of litter box. There is no way this was an accident. They knew they were serving me food that should have been discarded hours ago. Called to speak to manager and could not reach anyone. Because they don’t answer the phone at night. Probably because of the shitty food they consistently serve. I will never order from Taco Bell again.
WS
Whitney S
Dec 22, 2025
1.0
Don't bother doing a pick up order they will serve those who order from the kiosk before you even if your time is past 15-30 minutes.
What are the drive-through hours at Taco Bell in Knox?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Where is Taco Bell located in Knox?
Taco Bell is located at 1328 South Heaton inside Knox Mall, Knox, IN 46534.
What types of cuisine and menu items does Taco Bell offer?
Taco Bell serves Mexican and Tex-Mex specialties including tacos, burritos, combos, breakfast items, sides, drinks, and sweets, with popular items like Crunchwrap Supreme and Cheesy Gordita Crunch.
Can I order ahead online or through a mobile app at this Taco Bell?
Yes, you can order ahead online or on the mobile app for pick up or delivery.
What payment methods does Taco Bell accept?
They accept American Express, Cash, Discover, MasterCard, and Visa cards.
Does this Taco Bell serve breakfast and have vegetarian options?
Yes, this location serves breakfast and offers vegetarian menu options.
Does Taco Bell in Knox have a drive-through and late-night service?
Yes, the location has a drive-through and serves late-night food until 2 AM or 3 AM depending on the day.
What nearby places can I visit before or after dining at Taco Bell?
Nearby you can visit Family Dollar for shopping, Walgreens for pharmacy needs, and Mexico Lindo for another Mexican dining option.
Is there a nearby attraction or entertainment option close to Taco Bell?
Yes, Loose nutz slot car raceway is nearby for some indoor racing fun.
Where can I find automotive services near Taco Bell in Knox?
Wayne's Lube Oil & Filter and Super Wash car washes are nearby for automotive repair and detailing services.
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