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Taco Bell

3.2
(725 reviews)

Business Details

1328 South Heaton, Knox, IN
46534, United States
(574) 772-7978

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1328 South Heaton in Knox. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1328 South Heaton, Knox, IN
46534, United States

Hours

Reviews

3.2
725 reviews
5 stars
232
4 stars
129
3 stars
123
2 stars
63
1 star
178

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving stale, cold, or poorly prepared food, with some even finding foreign objects like plastic or hair in their meals.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, with some customers feeling ignored or mistreated.

Management Concerns

Feedback indicated issues with management, including lack of oversight, poor employee behavior, and inconsistent service quality.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the restrooms, which detracted from their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, particularly in resolving issues.
  • WG
    Wheelchair Review Man Giblet
    Feb 22, 2026
    3.0
    I’m Giblet. Back again. Stronger. Wiser. Slightly more afraid. Tonight’s adventure: Taco Bell. Now listen… I knew what I was getting into. We all do. Taco Bell isn’t just food—it’s a gamble. A delicious, cheesy gamble that whispers, “You’ll be fine,” while your future self quietly files a complaint. I rolled up confident. Ordered like a champion. Crunchwrap? Yes. Taco? Obviously. Something with way too much sauce? Don’t even ask questions. Everything tasted amazing. Suspiciously amazing. About 30 minutes later… my stomach started sending me warning notifications like: ⚠️ “Update required.” ⚠️ “System instability detected.” ⚠️ “You made a mistake, Giblet.” At that point, it wasn’t a matter of if… it was a matter of how fast can this chair move. Let’s just say—when you’re in a wheelchair, urgency hits a little different. You’re not just running against time… you’re racing physics. I made it. Barely. Heroically. Like an action movie, but with way less dignity. Final verdict: 7/10 taste -3/10 consequences Would I eat it again? Absolutely. I learn nothing. – Giblet 🛞🌮
  • NW
    nathaniel weinkauff
    Feb 16, 2026
    1.0
    I went through the drive through and they said I could only get 6 items and when I tried getting an extra cheese cup they counted counted it as an item so I had to go somewhere else because that couldn’t feed my family with only 6 items terrible service.
  • HR
    Honest Reviews
    Jan 29, 2026
    1.0
    Ordered a pinto and cheese and a drink. This is what I received. Dried crusty beans look like been there for a week. The employee 💯 knew he was serving trash no good beans. Instead of replacing with fresh beans when they seen its bad they keep serving this trash. No respect. No dignity. Poor poor service.
  • TL
    Tamara Levy
    Jan 18, 2026
    1.0
    Ordered 4 piece chicken strips. Thru DoorDash. So of course they gave me chicken that has been sitting for hours. It was hard as a rock and literally inedible. My dog wouldn’t even eat it and I’ve watched him eat cat shit out of litter box. There is no way this was an accident. They knew they were serving me food that should have been discarded hours ago. Called to speak to manager and could not reach anyone. Because they don’t answer the phone at night. Probably because of the shitty food they consistently serve. I will never order from Taco Bell again.
  • WS
    Whitney S
    Dec 22, 2025
    1.0
    Don't bother doing a pick up order they will serve those who order from the kiosk before you even if your time is past 15-30 minutes.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Knox?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Knox?

Taco Bell is located at 1328 South Heaton inside Knox Mall, Knox, IN 46534.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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