Taco Bell

3.3
720 reviews
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Business Details

1328 South Heaton, Knox, IN
46534, United States
(574) 772-7978
https://locations.tacobell.com/in/knox/1328-south-heaton.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1328 South Heaton in Knox. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1328 South Heaton, Knox, IN
46534, United States

Hours

Reviews

3.3
720 reviews
5 stars
232
4 stars
129
3 stars
122
2 stars
63
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold food, missing ingredients, and unsatisfactory portion sizes.

Manager Performance

While some customers praised specific managers for their professionalism and problem-solving skills, others criticized management for poor staff training and handling of customer complaints.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restrooms and dining area.

Positive Experiences

Despite the negative feedback, some customers noted positive experiences with friendly staff and quick service at times.
  • WS
    Whitney S
    Dec 22, 2025
    1.0
    Don't bother doing a pick up order they will serve those who order from the kiosk before you even if your time is past 15-30 minutes.
  • BB
    Briar Ballas
    Dec 11, 2025
    5.0
    Everyone is very nice and it’s always clean it’s a nice atmosphere.
  • TH
    Trenton Hardel
    Dec 11, 2025
    5.0
    Manager is very nice
  • CC
    Cole
    Dec 11, 2025
    5.0
    Awesome place great manager
  • SS
    starfire sae
    Sep 30, 2025
    2.0
    i would like to start off by saying stephane the manager in charge on september 30,2025 @9:20 am, i appreciate her performance as a manager to fix my problems with the other manager on shift as well, she would not tell me her name, but there is no reason that a costumer should hear the MANAGER talk about a customer, i personally work in fast food, and the other manager i was talking about wanted me to eat the food she had put her bare hands on, i asked her to remake A single taco because her nails has dirt and from underneath, then proceeded with to complain to women making my food, i was disappointed in the service today with the other manager who wouldn’t give me her name, but i will applaud stephane for being professional about the situation and the young lady making my food as well. stephane asked the other manager to apologize and she proceeded to give me a half asked apology and when stephane asked her to mean it, she rolled her eyes and said she just woke up and was not wake enough, this is unacceptable as a manager to treat her customers like this, i loved stephane’s behavior and how she fixed the situation, but as a manager not having people skills is a red flag. thank you stephane and addie (i think that’s her name for helping me in this situation) this picture i put as well is unacceptable
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Knox?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Knox?

Taco Bell is located at 1328 South Heaton inside Knox Mall, Knox, IN 46534.