Taco Bell

3.2
715 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1328 South Heaton in Knox. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1328 South Heaton, Knox, IN
46534, United States

Hours

Reviews

3.2
715 reviews
5 stars
228
4 stars
129
3 stars
122
2 stars
63
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor management.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

The cleanliness of the restaurant, particularly the restrooms, has been criticized by multiple customers.

Speed of Service

While some customers appreciate the quick service, others report long wait times and issues with order accuracy.

Management Issues

Several reviews highlight problems with management, including poor employee treatment and lack of oversight.
  • SS
    starfire sae
    Sep 30, 2025
    2.0
    i would like to start off by saying stephane the manager in charge on september 30,2025 @9:20 am, i appreciate her performance as a manager to fix my problems with the other manager on shift as well, she would not tell me her name, but there is no reason that a costumer should hear the MANAGER talk about a customer, i personally work in fast food, and the other manager i was talking about wanted me to eat the food she had put her bare hands on, i asked her to remake A single taco because her nails has dirt and from underneath, then proceeded with to complain to women making my food, i was disappointed in the service today with the other manager who wouldn’t give me her name, but i will applaud stephane for being professional about the situation and the young lady making my food as well. stephane asked the other manager to apologize and she proceeded to give me a half asked apology and when stephane asked her to mean it, she rolled her eyes and said she just woke up and was not wake enough, this is unacceptable as a manager to treat her customers like this, i loved stephane’s behavior and how she fixed the situation, but as a manager not having people skills is a red flag. thank you stephane and addie (i think that’s her name for helping me in this situation) this picture i put as well is unacceptable
  • BL
    Black Listed
    Sep 8, 2025
    1.0
    Well… i found plastic in my food, a lot of it…
  • MB
    Mikaylah Beem
    Aug 9, 2025
    1.0
    The manager was amazing. But those other workers literally sucked. Messed up our order TERRIBLY. Literally the whole order was messed up. But when going back in, manager helped us with everything. Props to her.
  • MM
    Miranda McCarty
    Jul 30, 2025
    5.0
    Today I went through the drive through and ordered food for myself and my family. I got to the window, paid, and realized I forgot to order nacho fries. The cashier, Hayley C, quickly asked for an order to be made and didn’t charge me. I was surprised and very grateful!
  • LE
    Lesa Epperson
    Jul 29, 2025
    2.0
    Visit was just okay. Food was normal Taco Bell. Had to order from a kiosk which took longer. Woman working complained whole time to every customer that she wasn't supposed to be working.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Knox?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Knox?

Taco Bell is located at 1328 South Heaton inside Knox Mall, Knox, IN 46534.