McDonald's

3.3
1281 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1411 S Heaton St, Knox, IN
46534, United States

Hours

Reviews

3.3
1,281 reviews
5 stars
390
4 stars
263
3 stars
261
2 stars
116
1 star
251

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Customer Service

Service quality varied significantly; some staff were friendly while others were rude or unhelpful.

Wait Times

Customers consistently mentioned long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
  • DW
    Dana White
    Jan 3, 2026
    5.0
    One of the best McDonald's I've ever eaten at !! Food was perfectly fresh and hot.
  • GG
    Gracelyn Gentry
    Dec 27, 2025
    1.0
    I ordered a burger and didn’t get ANYTHING on it besides the buns I mean are you seriously that lazy to give someone not even a cheeseburger I mean can you even call it a cheeseburger?
  • MD
    Marie Davis
    Dec 21, 2025
    1.0
    This Mcdonalds never has the stuff advertised on the signs displayed.. you never get ur whole order when you go through the drive thru! The lady at the register is rude inside
  • DP
    Dena Patel
    Dec 18, 2025
    1.0
    I ordered a mobile order one night when they closed early and I wasn’t aware of this.. I never got my money back and I never got the food.. I made a review on here and was given some lady named Tina’s phone number… I messaged Tina and I still haven’t heard anything at all!!!
  • KN
    Ken Nedbal
    Nov 25, 2025
    2.0
    Went through the drive through girl was very, very mouthy.Needs lessons in how to take care of customers. girl at window apologized for the other girl, which made it somewhat better

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Knox, IN?

McDonald's in Knox, IN is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 through their online ordering platform.