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McDonald's

3.3
(1284 reviews)

Business Details

1411 S Heaton St, Knox, IN
46534, United States
(574) 772-7199
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1411 S Heaton St, Knox, IN
46534, United States

Hours

Reviews

3.3
1,284 reviews
5 stars
390
4 stars
263
3 stars
262
2 stars
117
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

There were mixed reviews on food quality, with some praising hot and fresh meals while others complained about cold, undercooked, or incorrect items.

Customer Experience

Many customers expressed dissatisfaction with the overall customer service, citing unprofessional behavior from staff and management.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • WG
    Wheelchair Review Man Giblet
    Feb 22, 2026
    3.0
    I’m Giblet. Yes, still rolling. Still making questionable food decisions. Today’s stop: McDonald’s. Now McDonald’s isn’t just a restaurant—it’s a time machine. You walk in thinking you’ll get a quick meal, and suddenly you’re eight years old again staring at the menu like it holds the secrets of the universe. I rolled up to the counter like, “I’ll just get something simple.” That was my first mistake. Because what is “simple” at McDonald’s? A burger? Which one? There are 47 variations of the same cow with slightly different emotional backstories. And don’t even get me started on the self-order kiosks. I tapped one thing and suddenly I’m customizing a sandwich like I’m building a character in a video game. “Add bacon?” Sure. “Extra cheese?” Obviously. “Make it a meal?” I have lost control of my life. Also, trying to balance a tray on my lap while rolling to a table? That’s not eating—that’s a stunt. One wrong move and it’s fries everywhere, and now I’m part of the floor decor. Final verdict: 10/10 nostalgia 3/10 fries (they were cold and mushy) 7/10 dignity (lost some during tray transport) – Giblet 🛞
  • JN
    Jamie Nitcher
    Feb 4, 2026
    1.0
    I just pulled up left away from McDonald's. I sat there for over 40 minutes trying to get an order in and by time I got my food. That is the worst ethic of fast food I have ever heard of in my life and then when I got my food my fries are cold booyah
  • JB
    Joshua Byer
    Feb 3, 2026
    5.0
    Food nice & hot! Quick service!
  • DW
    Dana White
    Jan 3, 2026
    5.0
    One of the best McDonald's I've ever eaten at !! Food was perfectly fresh and hot.
  • GG
    Gracelyn Gentry
    Dec 27, 2025
    1.0
    I ordered a burger and didn’t get ANYTHING on it besides the buns I mean are you seriously that lazy to give someone not even a cheeseburger I mean can you even call it a cheeseburger?

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Knox, IN?

McDonald's in Knox, IN is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 through their online ordering platform.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
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