McDonald's

3.3
1276 reviews
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Business Details

1411 S Heaton St, Knox, IN
46534, United States
(574) 772-7199
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1411 S Heaton St, Knox, IN
46534, United States

Hours

Reviews

3.3
1,276 reviews
5 stars
389
4 stars
263
3 stars
260
2 stars
115
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Staff Attitude

Feedback varied on staff demeanor, with some customers praising friendly employees while others reported rude or unprofessional behavior.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms, affecting their overall experience.

Food Quality

While some customers enjoyed fresh and hot food, others complained about undercooked items and poor food quality.
  • CG
    Carrie Green
    Nov 14, 2025
    5.0
    Mcrib is back..hubby loves them...it was good he said.
  • SB
    Sarah Bramwell
    Nov 9, 2025
    1.0
    When I was a little girl my mom only ever got us McDonald’s once in a blue moon. We NEVER had any other fast food. I would always get a chicken nugget meal with SWEET AND SOUR sauce, well today I wanted to relive my childhood memories and treat myself to some nuggies with the best sauce ever. Well they forgot my sweet and sour sauce for my chicken nuggets today and I will never be the same.
  • SA
    Sandra Angiollo
    Nov 6, 2025
    5.0
    They have always got our order right. It's a small town McDonald's it's usually busy. Food is fresh there .
  • DK
    Darlene Kozak
    Oct 31, 2025
    1.0
    Mistakes just keep happening. Today came in and ordered three number three meals. Should have gotten three large fries, three large cokes, and 6 cheese burgers. I got 5 cheese burgers and half full fries. I swear this used to be a great place but it's so down hill now that if they weren't one of the few choices for food in Knox there is no way they would survive. Idk what you changed over the last couple years but change back please.
  • CF
    Chantal Folmer
    Oct 11, 2025
    1.0
    Went there yesterday night, waited over 45 minutes for my food. When I got it, it wasn’t even correct and I was missing an item, in which I was told it’d be another 15 mins for the correct item. Was offered a cookie as compensation? Extremely disappointed and won’t be back unfortunately
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Knox, IN?

McDonald's in Knox, IN is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 through their online ordering platform.