McDonald's

3.7
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
104 N 7th Street, Kentland, IN
47951, United States

Hours

Reviews

3.7
1,500 reviews
5 stars
574
4 stars
359
3 stars
266
2 stars
115
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and efficient staff while others faced rude interactions and slow service.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas, although some praised the cleanliness of specific locations.

Pricing Concerns

Customers expressed dissatisfaction with pricing, particularly regarding charges for water and perceived overpricing of menu items.

Digital Ordering Issues

Multiple customers reported problems with the digital ordering system and app, including unhelpful staff responses and issues with order accuracy.
  • CC
    cacrt camlmrt
    6 days ago
    5.0
    Stopped in to use their facilities. The girl at the counter had a nice smile and said hello. I must say the bathroom was clean and the seat was even warm from the last guest! Toliet paper not too rough, and auto flush toliet a plus! I did purchase drinks and a Carmel Sunday for the wife. Highly Recommend!!
  • DD
    Daren Drinski
    Nov 15, 2025
    1.0
    This is the slowest McDonalds I have ever been to. It took 10 mins to get a cheese burger meal. The person taking your money. Can’t seem to take an order while collected your payment. They have 2 order screens but only use one. But know I understand why they only use one order screen because the person that takes your order can’t multitask. Worse McDonald’s when it comes to fast service
  • MM
    Maria
    Nov 4, 2025
    1.0
    This manager thinking it’s funny to lick the buns. A child’s buns and everyone there thinks it’s okay when it ain’t. I would be careful getting food from here.
  • CC
    Carlos
    Oct 30, 2025
    4.0
    I’m not a fan of the digital ordering
  • TW
    Tiffany Winton
    Oct 26, 2025
    1.0
    20 mins before lunchtime and the manager refused to sell us a boo bucket for two crying kids. We even offered to purchase breakfast just for the buckets but she said no it’s not possible. Lost a sale from us.

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's in Kentland, IN?

The McDonald's in Kentland operates from 5:00 AM to 11:00 PM Monday and 6:00 AM to 10:00 PM on other days, with Sunday opening at 6:00 AM and closing at 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM on Monday and 5:00 AM to 10:00 PM Tuesday through Sunday.