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Wendy's

3.4
(868 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
120 West North Street, Kendallville, IN
46755, United States

Hours

Reviews

3.4
868 reviews
5 stars
281
4 stars
194
3 stars
144
2 stars
74
1 star
175

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked items, stale fries, and incorrect orders.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, with some describing the environment as disgusting.

Management Concerns

Feedback indicated poor management practices, with reports of staff being unprofessional and a lack of accountability for food quality.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by frequent complaints about service and food quality.
  • TC
    Tim Criswell
    Feb 3, 2026
    1.0
    Food was thrown together, the chicken was not cooked all the way and drive thru was rushing people out with barely any cars and horrible service. I will be contacting somebody about the chicken And undercooked food in the morning
  • CS
    Cloe Sievers
    Jan 15, 2026
    3.0
    Went to wendys for some breakfast and the potatoes wedges were good but I had egg shells in my bacon and egg and cheese biscuit and the coke tastes bad normally they are pretty good but today was not the best
  • AW
    Alina White
    Dec 17, 2025
    5.0
    Good Wendys
  • JG
    James Growe
    Dec 15, 2025
    2.0
    I won’t be surprised when some of these stale burger joints go out of business if there was a decent competitor nearby. If Culver’s was next door, it would be over for a place like this. Look at the chicken they served me. Pathetic. Fries 1/2 full, too… just sad.
  • JS
    john slone
    Dec 11, 2025
    1.0
    Me and my friend went here after work to get dinner ordered drive thru and was told to pull forward they was waiting in nuggets so I did and they said didn't pull up enough so pulled up more wait more then ten mins got old cold fries and the nuggets was old and so hard couldn't even eat them this place sucks

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's in Kendallville, IN?

Wendy's in Kendallville is open daily from 7:00 AM to 11:00 PM.

Does this Wendy's location offer drive-through service?

Yes, the Kendallville Wendy's has drive-through service available during its operating hours from 7:00 AM to 11:00 PM every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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