Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times for orders.
Customer Service
While some staff were praised for their friendliness, others were noted for being rude or unhelpful, leading to mixed experiences.
Cleanliness
Several customers mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, causing frustration among customers.
TT
Tonya Taylor
Nov 5, 2025
1.0
I will never go to this Wendy's again. The inside was disgusting, lobby, bathroom, counters, even doors. Most employees were on their phones and the manager was outside smoking a vape (I'm pretty sure with marijuana) and continued hitting it after she came inside and behind the counter my food took over 20 minutes and it was just thrown together horribly. I would have given a half star if it would have let me. This place has gone to crap!
LD
Lacey Dailey
Oct 28, 2025
1.0
Manager on duty was very rude! We didnt know that they stopped selling the sweet n sour sauce(they didnt bother to say anything when we ordered it with our nuggets), manager had an attitude towards us the whole time slammed the drive thru window on us, my daughter had only 1 1/2 bites out of her JBC when she saw a HAIR in her sandwich. Out of all wendys I've been to this one has been the worst.
BD
Brian DeWayne
Oct 28, 2025
1.0
One of the rudest most attitude having employee at this place all because I asked for 3 spoons an a missing straw and on top of that there cooking skills just plain outright suck. Hard stale chicken, junior bacon cheese burgers made with human hair strands in it. Just plain disgusting taste. Corporate needs to pay an undercover visit. Please choose some where else to dine even on an impulse buy.
BS
Bob Smith
Oct 21, 2025
5.0
The food was great exactly done exactly right.....I got the spicy chicken sammy
My traveling buddy are 2... he a big eater and a big ole boy. We both got the meal.i got the new strawberry swerl he got a coke.. ..everything was perfect
BA
BABYJAY ANDREWS
Oct 15, 2025
2.0
Ok. Well the atmosphere was very non energetic and boring. It took entire two full minutes of three people passing counter before anyone acknowledged us. When they did they nodded then walked away paused and grab a pencil and paper to take order. They had acted like they hadn’t seen a real person inside n years. Now that is the atmosphere. When it came to the order it was hot fast and correct. However won’t be back again. $20 for two sandwich’s and two seasoned potatoe wedges and a Cinnabon. The only thing worth talking about was a the Cinnabon. The fries were overcooked to the point they were chewy and hollow. The sandwich was even less appealing. A tiny piece of chicken which was indeed processed and not a real breast meat. For th price geez. Chewy and no real flavor. You could def taste the abundance of salt with a hint of maple and bacon. The croissant. Well that’s not a croissant. A glorified piece of hard bread that was dense and chewy as well. The last I checked 🤔 the croissant was supposed to be light and airy with a hint of buttery taste. They fell short to deliver anything but garbage for good money. So save your money. You can most def cook better for cheaper and more edible at home. A very sadly wasted trip of time effort and money.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kendallville, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kendallville, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (260) 347-9746.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kendallville Wendy’s serve breakfast?
Yes, this Wendy’s location in Kendallville, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Kendallville, IN?
Wendy's in Kendallville is open daily from 7:00 AM to 11:00 PM.
Does this Wendy's location offer drive-through service?
Yes, the Kendallville Wendy's has drive-through service available during its operating hours from 7:00 AM to 11:00 PM every day.
Is breakfast served at the Wendy's in Kendallville?
Yes, this location serves breakfast items including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout in Kendallville?
Yes, Wendy's offers delivery and takeout services. You can order through their app or website at order.wendys.com.
What payment methods are accepted at Wendy's in Kendallville?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact this Wendy's location?
You can contact the Kendallville Wendy's by phone at (260) 347-9746 or reach customer care via their Contact page online or by calling 888-624-8140.
What nearby restaurants are close to Wendy's in Kendallville?
Nearby restaurants include Papa John's Pizza, Pizza Hut, Domino's Pizza, McDonald's, and Knight & Day Sandwich Pub, providing diverse dining options if you want to explore other foods.
Are there any nearby services or stores near Wendy's that customers might find useful?
Yes, nearby services include Rx Optical for eye care, TCC Verizon Authorized Retailer for mobile and internet needs, CVS Pharmacy, and Kendallville Do It Center for hardware supplies.
What entertainment or recreational places are near Wendy's in Kendallville?
Near Wendy's you can find KVegas Bowl for bowling entertainment, and Exceptional Glow Tanning and Wellness Salon if you're interested in relaxation and wellness services.
Is Wendy's hiring in Kendallville and how can I check available job openings?
To check current job openings at this Wendy's or nearby locations, visit the Wendy's Careers page, enter Kendallville, IN, and review any listed positions. If none appear, check back regularly.