Service Issues
Many customers reported rude and unhelpful staff, with frequent complaints about order accuracy and management's lack of responsiveness.
Food Quality
The quality of food was inconsistent, with several reviews mentioning cold, stale, or poorly prepared items.
Speed of Service
While some customers praised the fast service, many others experienced long wait times and delays, particularly with mobile orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions, especially in the restrooms.
Management Concerns
There were multiple complaints regarding poor management practices and employee behavior, leading to a negative customer experience.