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Arby's

4.0
(910 reviews)
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Business Details

450 W North St, Kendallville, IN
46755, United States
(260) 347-6999
http://www.arbys.com/locations/us/in/kendallville/450-w-north-st/store-6565
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
450 W North St, Kendallville, IN
46755, United States

Hours

Reviews

4.0
910 reviews
5 stars
414
4 stars
277
3 stars
113
2 stars
47
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly staff while others faced rude or inattentive service.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others complained about cold or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues, particularly with dirty tables and restrooms.

Wait Times

Long wait times were frequently mentioned, especially in the drive-thru, contributing to a negative experience for many.
  • JH
    Janet Hursey
    Oct 30, 2025
    5.0
    This is my favorite Arby's, by far! The people are friendly and the food is always correct.
  • SZ
    Serina Zent
    Oct 17, 2025
    1.0
    The steak bites are too strong with teriauki sauce and I ordered a half pound roast beef with mayonnaise and got nothing on my sandwich For the extreme prices that we have to pay… you would think it would be JUST WHAT YOU ORDERED!! Not been the case lately!! One star and I am being nice
  • MC
    Matthew Casey
    Oct 3, 2025
    2.0
    It's a small thing, but every single time I order mozzarella sticks they leave out the marinara. Every time. I even specifically say "with marinara" yet it changes nothing. Consistently poor attention to detail.
  • LN
    Laura Nowels
    Nov 12, 2019
    3.0
    Food is good. Lobby freezing cold. 58 degrees is to cold for people to be expected to eat in.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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