Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude interactions and order mix-ups.
Food Quality
Feedback on food quality was mixed; while some enjoyed the meals, others complained about cold food, incorrect orders, and reduced portion sizes.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and restrooms, impacting the overall dining experience.
Wait Times
Many customers expressed frustration with long wait times in the drive-thru and for food preparation, indicating a need for improved efficiency.
Staffing Issues
Several reviews noted that the lobby was closed due to staffing shortages, affecting customer access and service.