Subway

3.8
174 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jeffersonville Subway® Restaurant at 1705 Charlestown-New Albany Pl brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1705 Charlestown-New Albany Pl, Jeffersonville, IN
47130, United States

Hours

Reviews

3.8
174 reviews
5 stars
90
4 stars
27
3 stars
23
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Food Quality

Inconsistent food quality noted, with some customers receiving stale bread or incorrect orders, while others enjoyed fresh ingredients.

Cleanliness

Generally positive feedback on cleanliness, with many customers appreciating the clean environment of the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and issues with online ordering, leading to customer dissatisfaction.
  • RR
    raphaelw87
    Jan 5, 2026
    1.0
    I am writing to express my outrage and disappointment over a recent experience I had here tonight . I found myself subjected to unjust treatment that left me feeling dehumanized and disrespected. During my visit, I was falsely accused of sexual harassment by the restaurant’s manager. I was the only customer in the store at the time that the manager had a problem with using the latrine.Instead of being treated as a valued customer, I was treated like a criminal and when I simply asked for a business card to make a complaint to corporate-instead was unjustly accused of something so horrible, I’m sure I’m not getting much sleep tonight. Full stop. Fortunately, the incident was recorded on video and audio, which later proved that the managers claim was absurdly false (per my ridiculous visit with our awesome JPD) The evidence clearly showed that I had not engaged in any inappropriate behavior, contradicting the manager's claims and highlighting a serious misunderstanding or bias that I simply cannot understand-on her part. I love and live in this community. I may look like a little rough around the edges but it’s embarrassing to be treated like this. What struck me most was the manner in which I was treated bottom line.I felt like a second-class citizen, subjected to scrutiny and harassment solely because of my appearance (possibly, I’ll give everyone the benefit of the doubt) and yelled at in front of other customers by this woman. It’s unacceptable and I also see on the past reviews that she has been a consistent problem. I urge Subway to take this incident seriously and reevaluate their training and protocols regarding customer interactions, especially concerning racial sensitivity(again possibly but it was ironic to say the least) . It is crucial for businesses in this amazing community to foster an environment where ALL customers feel safe and respected, regardless of their background. Do better. I hope management/ownership will implement changes to prevent such an awful experience from happening to anyone else. ❤️
  • SM
    Sabrina Hanson Manning
    Nov 10, 2025
    3.0
    Check your food and stuff when you make an online order. My sandwich wasn’t toasted an my bottled drink is 2 weeks expired.
  • ES
    Evan Stoner
    Nov 1, 2025
    5.0
    Good customer service deserves to be recognized. I had a great experience at this Subway location recently. In particular, I was blown away by the great customer service of an employee by the name of Tyler. From start to finish, Tyler was courteous and ensured my sandwich was made with care, while adhering to all food safety standards — something that is less and less common these days. While having a pleasant conversation, I could see very clearly that Tyler will be a great manager or supervisor someday. The sandwich itself was great, but its the service that will keep me coming back to this location. Thanks!
  • LB
    Logan Bell
    Aug 28, 2025
    4.0
    I had a great experience at this Subway location The restaurant was clean and the staff were friendly and efficient My sandwich was made exactly how I wanted it with fresh ingredients and a good balance of flavors I really liked the fresh baked bread and the vegetables were crisp and cool The only reason I’m giving four stars instead of five is that the drink machine was a bit messy and could have used some attention Overall though it was a solid visit and I would definitely come back
  • RB
    Rebecca Brooks
    Aug 20, 2025
    5.0
    Clean and friendly atmosphere. Great service, and the food was great.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Jeffersonville?

The Subway restaurant is located at 1705 Charlestown-New Albany Pl, Suite E, Clark, Jeffersonville, IN 47130, inside the Pikes Peak Center.

What are the operating hours of this Subway location?

This Subway is open Monday through Friday from 9:30 AM to 8:30 PM, and on Saturdays and Sundays from 10:00 AM to 7:30 PM.