Papa Johns Pizza

Reviews

• SG

  Steffani Grace

  Nov 1, 2025
  1.0
  If I could give zero stars I would. First the call center wouldn't honor their grand opening coupon. Called to the store he pretended to fix the issue until we got to the end and was still planning to charge me $6 more which would not be honoring the coupon and then told me in a snotty tone that he didn't see how that was misleading. So rude! I was excited for a closer location but I'll drive farther to the other one if I have to. Ridiculous
• MS

  M Sch

  Oct 31, 2025
  1.0
  Multiple visits with waits over 30min after the advertised time of order completion. The store is in absolute disarray and needs desperate attention from corporate to bring the service up to something close to acceptable.
• MS

  Marcus Whitfield Sr.

  Oct 30, 2025
  1.0
  I wish I could give this place zero stars. This was the worst experience ever and will ban this location as they do not deserve my hard earned money. I ordered 2 pizzas and after about an hour only 1 was delivered. I called back and the lady manager was not the friendliest said they will remake and send back out and to wait another 40 mins. We'll after about 50 mins I called back and was told my pizza was still at the store waiting to be picked up. I finally got it about 15 or so mins later and it was the worst looking pizza I have seen in a while. It was dry and I paid for extra cheese and it definitely didn't have that on it. I called back and asked this same manager for a refund. She was very rude and kept over talking me and made it seem like it was my fault and couldnt issue a refund because this was like a courtesy remake. I told her that was wrong since the first never was delivered so it wasnt a remake. She said they handed two pizzas to the door dash person and that was my fault if I didn't get my order. I kept trying to explain myself but she kept cutting me off and then hung up on me. I called corporate amd still waiting on a response but will never go to this location if I ever eat PJ again. There are plenty of pizza stores and to be treated like this means you don deserve my money. We should not settle for this and we all should ban them as I expect I am not the first and will not be the last. They are new to our area and I do not want them to think this is a standard for how we should be treated.
• SF

  Shawn Frazier

  Oct 26, 2025
  2.0
  I've ordered here a couple of times already and I think the drive-thru late night is a good concept, except when you pull up after getting notified your order is ready, sit there for a couple minutes, a sole employee walks by (obviously seeing you), and just goes on to work on pizzas while I sat there. Giving the benefit of the doubt, I rolled back over their doorbell system, sat there a few more minutes before driving off without ever being greeted. I'll call in the morning if my card was still charged.
• BM

  Beth M

  Oct 12, 2025
  2.0
  We've order twice at this location since it opened. The first time I ordered a large stuffed crust ham and pineapple with extra sauce. The pizza couldn't even be picked up because they had stretched the dough so thin that it was completely limp. I expect the dough to be a little limp with extra sauce but this couldn't even be handled. I had to eat it with a fork and pick it up with a spatula. On top of that, the pizza had SEVEN pieces of pineapple on the ENTIRE PIZZA. Mind you, this was a large pizza. The second order was done this evening which prompted me to finally write this review. I ordered a large ham pizza with adding pineapple to half, and extra sauce on the whole thing, original crust. The pizza is seriously overbaked. The edge of the crust is almost concrete. There is supposed to be pineapple on HALF the pizza and there's pineapple on 2 pieces. There's supposed to be ham on the entire pizza and two and a half pieces don't have any ham at all so they're just cheese. These are simple fixes. I hope this location succeeds, they are much needed on this end of Jeff. But this type of stuff has to be fixed. If I pay for a pizza with one or two toppings, I expect the toppings on the whole pizza or as I've ordered it. Otherwise I'd just order a cheese pizza and pay half the price.

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