McDonald's

3.7
1690 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5506 Hwy 62, Jeffersonville, IN
47130, United States

Hours

Reviews

3.7
1,690 reviews
5 stars
655
4 stars
371
3 stars
305
2 stars
141
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Freshness

Several customers noted that the food was often not fresh, with complaints about cold fries and poorly prepared items.

Cleanliness

While some customers appreciated the cleanliness of the location, others pointed out that certain areas, like the bathrooms, needed more attention.

Speed of Service

There were mixed reviews on service speed; some praised fast drive-thru service, while others experienced long wait times.
  • CB
    Crump’s Brother
    Dec 9, 2025
    5.0
    Best McDonald's in the area
  • ES
    E. S.
    Dec 3, 2025
    1.0
    Order thru kiosk #55 for food to be taken to table. Well, the male with glasses the staff didn't bring it to our table. Our food had been in the counter for more than 8 min. He had the audacity to go to the bathroom passed by us and didn't bring the food to our table. We noticed that our food was coming and went to staff and she was like here it is who was the manager. Did told the manager about it but didn't care less, the just said ok. We were the only Hispanics in there, and the other customer white, which they were having their food being delivered to their tables.
  • JO
    James Lewis Olin
    Dec 2, 2025
    5.0
    Awesome
  • BS
    Bill Schneider
    Oct 23, 2025
    2.0
    Went inside for early breakfast. Front counter attendant/ manager was barking loud orders at her crew. She reluctantly took my order with not so much as a thank you. When my order was ready she placed it on the counter and walked away. Never even glanced my way. I can't imagine working in that kind of environment.
  • VB
    Valentina Boyd
    Oct 22, 2025
    1.0
    I get breakfast almost every morning at the highway 62 McDonald's the morning manager Sonny is very disrespectful. Trying to get my drink order changed because I didn't ask for an upsize drink he says to me that's what I'm supposed to do and if I didn't like the way he does his job he is sorry. I told him to not assume everyone wants to upsize. Then I asked for his managers name he said it was him and his name is Sonny. I will be speaking with his manager. I spend too much money there to be spoken in any type of way by anyone in anyway other than a paying customer the most of that locations staff is very unprofessional as I am closing examine my food believing they did something to it.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 5506 Hwy 62, Jeffersonville?

McDonald's at 5506 Hwy 62 is generally open from 5:00 AM to midnight, with some variations on certain days.

During which hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight.