Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,682 reviews
5 stars
651
4 stars
370
3 stars
304
2 stars
140
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Food Freshness
Customers frequently mentioned that the food was not fresh, with complaints about cold fries and overcooked items.
Cleanliness
While some customers noted that the restaurant was clean, others pointed out specific areas, like the bathroom, that needed more attention.
Speed of Service
There were mixed reviews on service speed; some praised fast drive-thru service, while others experienced long wait times.
- BSBill SchneiderOct 23, 20252.0Went inside for early breakfast. Front counter attendant/ manager was barking loud orders at her crew. She reluctantly took my order with not so much as a thank you. When my order was ready she placed it on the counter and walked away. Never even glanced my way. I can't imagine working in that kind of environment.
- VBValentina BoydOct 22, 20251.0I get breakfast almost every morning at the highway 62 McDonald's the morning manager Sonny is very disrespectful. Trying to get my drink order changed because I didn't ask for an upsize drink he says to me that's what I'm supposed to do and if I didn't like the way he does his job he is sorry. I told him to not assume everyone wants to upsize. Then I asked for his managers name he said it was him and his name is Sonny. I will be speaking with his manager. I spend too much money there to be spoken in any type of way by anyone in anyway other than a paying customer the most of that locations staff is very unprofessional as I am closing examine my food believing they did something to it.
- JJJennifer Barstead (Jenni)Oct 13, 20251.0The employees were rude including the manager on duty. They cussed out my husband and threatened to beat him up and call the police because he asked for JELLY! I used to like that McDonald's, but not anymore.
- CFCourtney FauxOct 10, 20253.0The food was not fresh at all and the service was pretty slow too.
- YYYuh YuhOct 8, 20251.0Worst McDonald’s I’ve been to foods fine but the service is awful, people are rude I don’t leave reviews based of their me experience because that doesn’t seem fair to me I actually don’t think I’ve ever left a negative review before. Every single time I’ve been to this store in the last 3-4 months it’s been a very negative experience and I keep coming back because of the reward system and it’s right next to my work.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5506 Hwy 62, Jeffersonville?
McDonald's at 5506 Hwy 62 is generally open from 5:00 AM to midnight, with some variations on certain days.
During which hours is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight.
What are the delivery options and their hours at this McDonald's?
McDonald's offers delivery including same-day and no-contact options from 5:00 AM to midnight on most days.
Where can I order McDonald's for delivery or pickup online?
You can order through the delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald’s App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
Can visitors to McDonald's also find fitness options nearby?
Yes, Anytime Fitness and Studio HIIT gyms are located nearby, allowing visitors to combine dining with a workout.
What other dining options are available near this McDonald's?
Nearby dining alternatives include Godfather's Pizza Express, KFC, Zaxby's Chicken Fingers & Buffalo Wings, Bearno's Pizza, Jimmy John’s, Harry's Taphouse & Kitchen, Waffle House, and Jersey Mike’s Subs.
Are there any health or medical facilities close to McDonald's on Hwy 62?
Yes, nearby medical facilities include Fresenius Kidney Care, Louisville Dental Sleep Medicine, Denzinger Family Dentistry, and Crossings Clinic.
Where can I find McDonald's information or engage with them on social media?
You can visit their website at http://www.mcdonalds.com/ or follow McDonald's on Facebook, Instagram, TikTok, X (Twitter), and their specific Facebook page at https://www.facebook.com/202257036802599.