McDonald's

2.8
2452 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3000 E 10th St, Jeffersonville, IN
47130, United States

Hours

Reviews

2.8
2,452 reviews
5 stars
549
4 stars
379
3 stars
399
2 stars
270
1 star
855

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and cold food, indicating a lack of attention to detail.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and for in-store orders, often exceeding acceptable limits.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including inadequate staff training and lack of accountability for mistakes.
  • JJ
    Jessie Lynn (Jessman)
    4 days ago
    1.0
    This place ALWAYS has terrible service. Its super slow and employees are never in a rush no matter how busy they are. The straw that broke the camels back came to me today when I was up charged for a sweet tea as the drink in my combo. I asked the woman taking money in the first window why id been charged for a drink with my combo that wasn't a special drink (like coffee or frozen ones). She said I wasn't up charged ( see picture ). I drove to the next window and looked at my receipt only to find I was indeed upcharged. I then brought it up to the guy handing me my food. He explained it to me like this " sweet tea is now a specialty drink on the same level as coffee or our frozen options". Uh what? Since when? "For months" he said. "The new people our our franchise made this decision" he added. I won't be back. Over .10 cents? Yes over .10 cents. Its essentially the franchisee saying screw my customers those people will pay no matter what we charge. Not me.
  • EW
    Eva Wolfe
    5 days ago
    1.0
    If I could give 0 stars I would sat in the drivethru for 10 mins with an already placed mobile order and no one would say anything . Honked the horn multiple times . Said hello multiple times and yet no one would say anything . And I know their open considering I have been there multiple times at this hour
  • CR
    Christopher Robinson
    6 days ago
    1.0
    11/18 7:48pm: I asked for a McFlurry, but they handed me a sundae with crushed cookies tossed on top. Am I supposed to mix it myself after paying full price?
  • BM
    Ben Mayberry
    Nov 4, 2025
    1.0
    This is the worst McDonald's on the planet the bald guy running night shifts in the blue shirt is very rude and nasty Do not go here I fear for your safety. I ordered a large hot mocha for my wife they gave me a cold one so I ask if he would replace it with the correct item and he called me a liar I showed him the receipt he said the machine was turned off so I asked for a refund he said that he can't do a refund that I would have to return in the morning for a refund then he got hostile and I left i called in the morning and they have their phone turned off I won't return to any McDonald's until he is fired if you want to leave a review go to maps and contribute cause google doesn't have reviews in search anymore or McDonald's has it turned off I review alot I'm in the top 10% of food reviews please guys don't go here this place is a ticking time bomb of violence and it's only matter of time before one of these employees hurts someone if you go be safe use drive through and don't engage if something is made wrong there another McDonald's a mile or two down the road this one isn't safe! This was a manager. I door dash as well and won't dash to anymore McDonald's either and that's going hurt my rating and I'll make less money but it is not worth my life McDonald's has a serious issue at this location. I am begging corporate to look into this franchise they are going to get McDonald's in a real bad pickle.
  • WJ
    William J.
    Oct 26, 2025
    2.0
    12:30pm Sunday 10/26/2025, double cheeseburger - add mayo - was cold (unmelted cheese, cold meat) and had at least a double dose of mayonnaise (the amount of mayo was so much it covered the inside and outside of the burger and most of the wrapper), no salt on fries (which were fresh) and a 6pc nugget - took 14 minutes from ordering to departing. I wish this location would pay a wage that would attract a quality of employee that was committed to doing the job & would stay. This is my closest location, and I should stop being surprised. 😑 I guess I just need to quit ordering here.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3000 E 10th St, Jeffersonville?

This McDonald's location is open 24 hours every day, including weekends.

Is the drive-through service at McDonald's open all day?

Yes, the drive-through is available 24/7 throughout the week.