Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor treatment.
Food Quality
Many customers express disappointment with food quality, particularly with blizzards and other menu items not meeting expectations.
Cleanliness
Some locations are noted for being clean and well-maintained, while others have received complaints about unsanitary conditions.
Pricing
Several reviews mention dissatisfaction with rising prices and perceived value for money, particularly regarding blizzards and meals.
Service Speed
Customers frequently comment on slow service, especially during busy times, leading to frustration with wait times.
JT
Jake Tabor
Nov 17, 2025
2.0
Missing food every time we order here
SS
Sara Sweetness
Oct 27, 2025
2.0
Dairy Queen has always had really good Ice Cream and Amazing cakes when done right. The 2 stars is for the prices and quality of food. Honestly almost gave it 1. They are charging the price for a gallon of ice cream at the store for a medium blizzard. Just no longer worth it anymore and I feel like a lot of people in the comments have said the same thing. Most locations also have pretty horrible quality for the food, redropped fries etc sad as it's really gone downhill. Years ago was really good, not worth the money anymore and the headache or arguing with the staff over something as simple as fresh fries or a overpriced blizzard being made fresh so it is thick and not soupy. A Oreo blizzard should be pretty easy to make thick but I honestly think it was made and left for a bit so by the time it got to me after waiting so long it was soupy and they should have never served it to begin with. Sigh, then the staff will yell and tell you to call or complain it won't matter. I actually liked Dairy Queen a lot and it's not worth it anymore at all. 2 stars is generous.
EY
Earl Yates
Oct 23, 2025
5.0
Who ever made that flamethrower around 3:10pm all I got to say give that man/woman a raise lol
CB
Cory Browning
Oct 18, 2025
5.0
The best and cleanest fast food around. I've been to a lot of Dairy Queens, they run a tight ship here
AK
Anna K.
Oct 16, 2025
1.0
Extremely rude and unfriendly morning staff. Particularly the woman who seemed to be the manager. October 16th 2025.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Jeffersonville?
Dairy Queen Grill & Chill in Jeffersonville is open from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.
Where is Dairy Queen Grill & Chill located in Jeffersonville?
It is located at 213 E 10th St, Jeffersonville, IN 47130-3644, USA.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill provide options for families and children?
Yes, the restaurant is family-friendly, good for kids, and welcomes children.
Is there seating and drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers both seating and a drive-thru service.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals.
What is the main phone number to contact Dairy Queen Grill & Chill?
The main phone number is +1 812-280-8750.
What nearby food options are available around Dairy Queen Grill & Chill?
Nearby, you can find Taqueria Hernandez for Mexican food, Subway for sandwiches, and S O Jeffersonville, a delicatessen and fast food restaurant.
Are there nearby medical services close to Dairy Queen Grill & Chill?
Yes, Minute Clinic, MinuteClinic at CVS Pharmacy, Spring Medical Center, American Home Healthcare Services, Shaze Medical Group LLC, and Dr. Vipul D. Brahmbhatt's family practice are all nearby.
What nearby places can help with logistics or financial services near Dairy Queen Grill & Chill?
Nearby services include UPS Access Point locations for shipping, LibertyX Bitcoin ATM and The Exchange Network ATM for financial transactions, Thorntons gas station and convenience store, Montana Capital Car Title Loans for financial services, and Walgreens pharmacy and convenience store.