Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
1710 Veterans Pkwy, Jeffersonville, IN
47130-7147, United States
Hours
Reviews
3.1
761 reviews
5 stars
246
4 stars
127
3 stars
92
2 stars
66
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times in both the drive-thru and dining areas.
Staffing Issues
Numerous reviews highlighted that the location is often understaffed, leading to poor service and long waits.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and incorrect orders.
Customer Service
While some reviews praised individual staff members for their friendliness, many others reported rude behavior and lack of attention from employees.
Cleanliness
Several customers noted unsanitary conditions in the dining area and drive-thru, including dirty floors and equipment.
- PMPat McGroyne2 days ago1.0New everything except the service. Awful location. Closed 2 locations and plunked down in the middle of retail Hell. It used to be worth the interminable wait for a treat now and then, but not in this area. Too many other options.
- TGTony GardnerDec 21, 20251.0Just opened & I witnessed an African American girl in a red shirt telling two of her co workers she would smack them tonight! Manager did nothing about it. Will not be returning!!
- MRMike RussellDec 17, 20255.0Best breakfast around and best food and great service
- DSDebbie SteproDec 16, 20255.0We had a great country breakfast at this locations opening day. Will definitely be back!
- JSJack SteproDec 16, 20255.0Opening day big breakfast at this new location. Great food and friendly service! We will be back!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, shakes & malts, and DQCakes.
What are the daily operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
Are there any days when Dairy Queen Grill & Chill is closed?
Yes, Dairy Queen Grill & Chill is closed on the holidays November 27, 2025 and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location includes drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly with booster and high chairs available, welcomes children, has wheelchair accessibility, and provides restrooms.
Can I order online or through a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup via the Dairy Queen website, and can download the Dairy Queen app for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill offer breakfast items?
Yes, they serve breakfast as part of their menu offerings.
What nearby restaurants can I visit before or after enjoying Dairy Queen Grill & Chill?
You can visit nearby restaurants such as Little Caesars Pizza, Derby City Pizza, Pizza Hut, Indi's Chicken, Taco Bell, and New China Restaurant for a variety of dining options.
Are there nearby dental services close to Dairy Queen Grill & Chill?
Yes, nearby dental care options include Mortenson Family Dental, Kid's Dentistree, BracesBracesBraces, and American Family Orthodontics.
What nearby services are available for mobile phone needs when visiting Dairy Queen Grill & Chill?
T-Mobile stores are located nearby providing mobile phone accessories and telecommunications services for customers.