Dairy Queen Grill & Chill

3.1
756 reviews
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Business Details

2909 E 10th St, Jeffersonville, IN
47130-5913, United States
(812) 288-8456
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
2909 E 10th St, Jeffersonville, IN
47130-5913, United States

Hours

Reviews

3.1
756 reviews
5 stars
243
4 stars
127
3 stars
92
2 stars
66
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Staffing Issues

Many reviews highlighted that the location is consistently understaffed, leading to poor service and delays.

Food Quality

There were numerous complaints about food being cold, incorrect orders, and items being out of stock.

Customer Service

While some customers praised individual staff members for their friendliness, many others reported rude behavior and a lack of acknowledgment from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and drive-thru, with reports of dirty floors and unkempt staff.
  • MM
    Megan Mullet
    Oct 14, 2025
    5.0
    Great service, great food. Why don’t any of the parking lot lights work? Very dark in the drive thru and in the parking lot. Felt unsafe.
  • TR
    Terry Reinhardt
    Sep 17, 2025
    5.0
    Awesome as always fast and got my order right I love coming here
  • SG
    Stephen Graham
    Aug 31, 2025
    1.0
    Definitely not fast food. I could cook a burger at home faster than they get it done. Understaffed and poor management
  • AM
    Arnold Maudlin
    Aug 26, 2025
    5.0
    Fast Friendly Service
  • BB
    Bri Bri
    Jul 26, 2025
    1.0
    Placed an order for a peanut buster parfait with extra peanuts and hot fudge with a medium fresh fry (attached). Then, the young man who brought me my food has his dirty fingers on the part of my spoon that I put in my mouth, so I came hone to luterally wash my spoon. Then my fudge on my parfait tastes burnt, and I have more peanut skin in my ice cream than actual peanuts. This is completely unacceptable.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, shakes & malts, and DQCakes.

What are the daily operating hours for Dairy Queen Grill & Chill?

The restaurant is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.