Chipotle Mexican Grill

Reviews

• CI

  cassidy isaac

  Nov 9, 2025
  1.0
  Found raw chicken in our tacos!!!! 🤧
• BK

  Breanna Kay

  Nov 7, 2025
  1.0
  I ordered my food to be picked up at the window at 6:20 when I pulled up and asked my order wasn’t there the girl went and checked and I found out that since i had ordered ONCE to a different Chipotle it had sent it to the other one which I know it isn’t their fault I asked politely if there was any way we could switch it to this location and I told her it wouldn’t let me cancel my order and she was very rude and unprofessional and says in a rude tone just go over there to pick it up. Wow.. okay no sympathy and saying I am so sorry unfortunately we can’t do that and you will have to go over there to get your order nothing like that? Please do better and have people who are sympathetic because you never know what someone is going through.
• G1

  GlitterFactory 1

  Oct 17, 2025
  5.0
  Another great meal at Chipotle. I ordered the Barbacoa beef... it was close to closing, and there was a little more than a serving... the server said, this is it for the night, do you mind if I put the rest in your bowl.... heck yeah, thank you sir. And the cashier helped me understand the rewards better, and how to get to it so I can scan and get points too. Great team at this location! Chips n salsa a must. If you like guacamole, I've never heard anyone complain about Chipotle's guacamole. Thank you again Chipotle.
• JM

  Jessica Moody

  Oct 9, 2025
  1.0
  On July 2, 2025, I chipped my tooth on food I purchased from this Chipotle location. Less than 30 minutes later, I went online and reported the incident through Chipotle’s official website. Their insurance company, Broadspire, denied my claim for “lack of proof” even though I provided dental records, receipts, and clear documentation. The insurance agent handling my claim failed to communicate and only sent me a denial email when I asked for an update. My address was also listed incorrectly on all claim documents, despite me giving them the correct information. This entire experience has been frustrating and disappointing. I want other customers to know how serious situations like this are handled. — Jessica
• KK

  Kitt kat

  Sep 29, 2025
  1.0
  Im very disappointed with the leadership at this specific location. I walked in at 7:09pm, I ordered a side of guacamole with my order. The employee taking my order asked the girl next to her if she can pull out more guac, as she was scrapping the last bit left. She was told that she was not allowed to replenish the guacamole and to just tell people they were out and not sell no more. I asked if I was going to be charged for the full amount, considering that they were scraping for what they could to fill my cup. The young man next to them said, "don't worry next time you'll get your full portion." I was perplexed by his response. As I walked away, he started to mock me, I walked back and asked to speak to the manager, and he identified himself as Cameron the manager. I addressed his poor leadership in repsonse to his sarcastic eye rolls and remark, he continued to mock, yell and speak disrespectfully. This is not how you treat your customers. As I decided to just walk away completely he continued to be disrespectful. He told me to scram and get out, that I was not invited anymore. Along with some other words that I will not repeat here. At this point I was never being rude about anything. But simply asked a question about the charge considering that they were being skimpy with the guacamole and refused to put out any more. This location says that they close at 10pm. It was 7:09, I don't understand why they wouldn't put out another tray of guacamole for the customers coming in after me. It seems that they just did not want to either make it, or I really don't understand what the point was behind this. It's very disappointing, but will not be coming back to this location. And from what I am reading from past reviews I am not the first and nor will I be the last. I don't want to see anyone lose their jobs. But it is obvious customer sevice training is lacking, especially if that's the way that I was treated by the manager.

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