Arby's

4.0
595 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3739 Newton St, Jasper, IN
47546, United States

Hours

Reviews

4.0
595 reviews
5 stars
282
4 stars
161
3 stars
84
2 stars
27
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and incomplete orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold food, missing items, and inconsistencies in food preparation, leading to disappointment.

Staff Performance

While some customers praised friendly staff, others noted poor customer service and rudeness from employees.

Menu Availability

Several customers expressed frustration over the unavailability of key menu items, such as roast beef and potato cakes.

Cleanliness

Mixed feedback on cleanliness, with some noting dirty tables and floors, while others reported clean restrooms.
  • DB
    Damm Bit
    Dec 1, 2025
    1.0
    Cold potatoe cakes, a gyro with no meat, and drive thru service that was non-existent even with an empty lobby. Would not recommend. Go elsewhere. I won't go back.
  • DH
    Dawn Hair
    Aug 26, 2025
    1.0
    The good....the drive thru person was very friendly. The bad....THEY WERE OUT OF ROAST BEEF AT 6PM! We ordered 2 of the turkey bacon ranch sandwiches....NO RANCH ON 1 AND NO BACON ON THE OTHER. The hot ham and cheese was COLD and wrapped in 2 papers like they were trying to heat it up. HIGHLY suggest not going to this Arbys!
  • HL
    Haley Lengacher
    Aug 25, 2025
    1.0
    I have stopped by this restaurant over lunch twice now and both times had to end up driving off without getting my food due to the long wait. I tried to give them a second try after the first incident, however, it happened again. I understand it being lunch rush, but both times it was a 25-30 minute wait, and that was me not even receiving my food, who knows how long the wait actually was. The second time, I was the only vehicle in the drive through, so I’m having a hard time understanding. At this point, it’s safe to say I will no longer be visiting this restaurant due to the excessive wait times. This is a fast food chain and unfortunately they are anything but fast.
  • CJ
    Christina J.
    Aug 3, 2025
    2.0
    I ordered a half pound roast beef meal large size with potatoes cakes. I asked for the potatoe cakes to be cooked fresh. When I got home with my order the cakes were ice cold.. there is no way they gave me fresh ones…. My roast beef also ice cold.. No napkins in the bag…. Over the past year this location has gone down hill very badly…
  • JA
    John Ackerman
    Jun 11, 2019
    4.0
    Wide variety of Sandwiches so something for all preferences. Waffle Fries are tasty, cooked right. Drinks are Large and refills available. Staff is responsive, but more smiles would be welcomed. Ample room to eat in, or fast enough to take out. Parking available.