Service Issues
Customers frequently reported long wait times and incomplete orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold food, missing items, and inconsistencies in food preparation, leading to disappointment.
Staff Performance
While some customers praised friendly staff, others noted poor customer service and rudeness from employees.
Menu Availability
Several customers expressed frustration over the unavailability of key menu items, such as roast beef and potato cakes.
Cleanliness
Mixed feedback on cleanliness, with some noting dirty tables and floors, while others reported clean restrooms.