BB
brianna bottema
Mar 29, 2026
Baught a burrito and it was not cooked and stale and had a giant whole in the side of it
N_
nvmb_ _edits
Mar 22, 2026
What a terrible way to get served, went with my pregnant fiancé waiting to get food for her and I to only end up only getting 6 dollars of food when we paid 22$ absolute BS! Food was cold and customer service was so terrible, this was around 10:20 pm Sunday mar 22 I told the guy that wasn’t all my food and he reassured me 2 times that it was all there! COMPLETE BULL
GA
giselle andrade
Mar 20, 2026
Shout out to the wonderful worker by the name of Paris, he had great enthusiasm and made the overall eating experience 10x better, he was great to talk to and funny!! Thanks Paris definitely coming back soon 🔥🔥
No atmosphere they say they go by SOP but want to get everyone through the drive through at what cost .... To get someone fighting with someone else in parking lot and service the clients in drive through and blow off the doordash clients that have already ordered and already paid .....also a sketchy place
MG
marshal green
Mar 2, 2026
The worst customer service I have EVER gotten. This location is horrible. It opens at 9 am, I waited till about 9:15 to place my order online as I know ordering the minute a place opens can be annoying. I then proceeded to sit at the speaker for ten minutes with no responses. I tried calling the store about three times while I was sitting there, no one picked up. I then pulled up to the drive thru window in an attempt to talk to someone and no one ever came over. I could see a worker doing prep work in the back and getting on his phone inbetween it, completely ignoring my car and my online order apparently. I called while sitting at the window TEN more times, the worker completely ignored all the calls. Pulled back around to try to go inside, the doors are locked. At this point it is 9:30. I am fuming, completely being ignored the entire time. I pull back around to the drive thru window and have to honk loudly three times for me to be acknowledged at all. FINALLY someone unlocks the window and speaks to me. She is clearly in a bad mood and frankly, I do not care lol! I have worked at Chili's for 5 years, I know customer service sucks, but this was COMPLETELY rude and unprofessional. She asked me if I had an order, I told her yes, waited about 10 minutes for my food (which i ordered at 9:15, its now 9:45) and when I STILL say thank you when she hands it to me she says nothing back and gives me a dirty look. Pretty sure she was a manager too given her uniform, awful service and attitude. I usually have very pleasant workers when I come through here, but I will definitely be driving the further distance to never order from here again. I don't even want to eat this food now because I would not be surprised at all if they did something to it because they hated serving me so much apparently. This "fast food" made me late to work because of horrible service. Go work somewhere else if you hate your job so much.