McDonald's

Reviews

• TP

  T Perry

  Apr 4, 2026
  1.0
  They got my order wrong at the drive-thru. When I reached the pickup window, the manager came to fix my order, and it was still wrong. I just drove off, knowing that I overpaid, because no one had comprehension skills. I could not continue to explain where I wasn't being understood, so I'm just calling corporate.
• DH

  Doug Hamilton

  Apr 2, 2026
  5.0
  Pick-up curbside was slower than the drive thru to receive my order. Everything was hot and fresh.
• TB

  The Big Bean

  Mar 28, 2026
  1.0
  This place sucks so much now. It's just so freaking bad. Nobody understands what's going on, can barely communicate, and rarely get an order right. It's insane. This place has always been bad, but it's borderline absurd now.
• AL

  A.T. Love

  Mar 26, 2026
  5.0
  This is my favorite location in the court Marisol and her crew always go a great job. The are friendly and efficient. My food is always hot, fresh and done right.
• DT

  Destiney Terrell

  Mar 3, 2026
  1.0
  I used to come to this McDonald’s all the time for breakfast—almost daily. I would stop in for a large Coke with light ice and a sausage biscuit with cheese. I also loved collecting my reward points because my son gets free Happy Meals from the points I earn since I’m there so often. Unfortunately, at this location, you can never use your rewards anymore. They will tell you your code is invalid and act like they don’t know what’s going on. However, it’s clear the issue is their poor Wi-Fi connection, which prevents them from connecting to the server to validate reward codes. It’s frustrating when you’re a loyal customer and can’t use the benefits you’ve earned. I used to pass up the McDonald’s on Keystone Ave & 38th St—even though it’s closer to me—to come to this one because the customer service used to be better. I also appreciated that they present themselves as a Christian establishment. Sadly, the customer service has gone downhill. One late night, I stopped in for a sweet tea and was given regular unsweetened tea. When I politely mentioned that it wasn’t sweet tea, they insisted that it was. After I continued to say it wasn’t, they finally admitted they were out of sweet tea. That means I was initially told something that wasn’t true, which was disappointing. Between not being able to use my rewards and the decline in customer service, I will no longer be going out of my way to visit this location. It’s unfortunate because I truly used to enjoy coming here.

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