Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Got our order wrong twice. Had to go back and order still wasn't correct had to go back again. While on the way back, I talked to the manger who told me the order would be remade. When I arrived I was told to go to the first window to get my order. When I pulled up to the window, I talked to another manager who essentially told me that I was lying and I needed to produce the receipt and I told him they never gave us one. Kept asking me what my order was over and over again to which i kept giving the same answer. This resulted in my getting upset and the manger essentially in my face at this point asking AGAIN what my order was for a refund. I told him I wanted corporates number and after arguing for it I was told to get out of my car and take a picture of the door if I wanted it. Told me that they are not allowed to make a double cheeseburger with cheese and Mac sauce only. Other employed started asking me what happened and told me I COULD order That. The manager I ORIGINALLY talked to brought out a replaced happy meal and some extra fries, my burger and a couple of pies. Upon getting home we were missing the burger in the happy meal...... This is now the third time. The manger in my face is named Ray. I will be calling corporate and reporting him. This lasted 10 minutes at the window after the 5 spent talking to the original manager on the way there. This place has always been kinda crudy service, but I'm appalled at the way I was treated by a manger especially after the top manager approved it.
BT
Bernice Tucker
Mar 17, 2026
5.0
I was in and out no long wait. Also helped me with my order
KV
Kid Von
Mar 16, 2026
5.0
Had to remake my order multiple times.
Not even the MANAGER Speaks English
KW
Karen Williams
Mar 1, 2026
1.0
I wish I could leave zero stars! Crappy food & service! Staff was soooooo rude! Many problems….just one was 6pancakes with 1st rip! They didn’t want to give us another one, and literally argues with us! TERRIBLE!! Never will b back to that location!!!!!!
What are the regular hours of operation for McDonald's at 10955 Pendleton Pike?
McDonald's at 10955 Pendleton Pike is open daily from 5:00 AM to midnight.
Does this McDonald's location have a drive-thru? If so, what are the drive-thru hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu and place an order online for this McDonald's?
You can view the menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place an order online at https://mcdonalds.smart.link/mjuu1ggdi.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby gas stations close to this McDonald's?
Yes, Thorntons, bp, and Kroger Fuel Center gas stations are nearby, which can be convenient if you need to fuel up before or after your meal.
What nearby food and drink options are available near this McDonald's?
Nearby food options include Jordans Fish and Chicken, Donatos Pizza, Dunkin Donuts, Wendy's, and Wingstop, offering a variety of cuisines if you want to explore after visiting McDonald's.
Are there nearby financial services or banks close to McDonald's?
Yes, BMO Bank N.A Branches, BMO Harris Bank, Regions Bank, Advance America, and a Coin Cloud Bitcoin ATM are close by for your financial needs.
Does this McDonald's location offer free WiFi and other in-store services?
Yes, the McDonald's offers WiFi along with services like DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering.
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