When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Indianapolis Georgetown Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food, leading to frustration.
Cleanliness
Several reviews mentioned that the restaurant was dirty and in need of better sanitation practices.
Food Quality
While some customers enjoyed the food, there were multiple complaints about undercooked or stale items, indicating inconsistency in food quality.
Management Issues
Reviews indicated a lack of effective management, with reports of staff arguing and poor handling of customer complaints.
AF
Alaina Fonseca
6 days ago
5.0
When I tell you Darien is so amazing with the recommendation for the hot honey rub. EVERYTHING was delicious!!! I do not know who was working with him but, the best staff I have ever experienced. So pleased, they did an amazing job for a busy Saturday night.
JO
Jordon Ollis
Feb 14, 2026
1.0
Part of my order was missing. They did not have a functional phone to call and get a partial refund. Had no choice but to come back. Asked for a partial refund due to the inconvenience and was told they can’t guarantee that. And to add to it, when I got back home with my missing food, none of the wings that were supposed to have dry rub had any seasoning at all.
AR
Ar Robertson
Feb 6, 2026
1.0
TERRIBLE customer service. The woman that dresses as a man has a horrendous attitude. Every customer that I ever encountered that came in was extremely polite and she was very rude to everyone who entered the establishment. Unfortunately I will never be returning to this location and I sincerely hope this is addressed. Be blessed.
KW
Keisha Wiley
Jan 31, 2026
1.0
It's imperative that they do better with balancing time management with orders while maintaining professionalism.
IS
Isely Sotelo
Jan 21, 2026
1.0
The people who work here don’t seem like they know what they are doing.
We ordered online and when we went to pick it up, they only gave us one bag, we realized that it was supposed to be 2 bags and some food items where missing and when we returned to get the second bag, they claimed they didn’t have it and they can’t find it. Basically insinuating that we are liars and everything was in the bag. Worst customer service ever in this place. It’s always a problem.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop on Georgetown Rd in Indianapolis?
Wingstop Indianapolis Georgetown Rd is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop on Georgetown Rd offer delivery and pickup services?
Is there a drive-through available at this Wingstop location?
No, the drive-through service is closed every day at this Wingstop location.
How can I order food online from Wingstop Indianapolis Georgetown Rd?
You can order online through their website at https://www.wingstop.com/location/wingstop-1016-indianapolis-in-46254/menu or use the Wingstop app available on iOS and Android.
What types of payment does Wingstop on Georgetown Rd accept?
Wingstop accepts American Express, Discover, Mastercard, Visa, debit cards, and mobile NFC payments. They do not require cash only.
What flavors of wings does Wingstop Indianapolis Georgetown Rd offer?
They offer over 11 iconic flavors, including classic options like Lemon Pepper and Original Hot for customizable wings and tenders.
Is Wingstop Georgetown Rd wheelchair accessible?
Yes, this Wingstop location has wheelchair accessible entrances, parking, seating, and restrooms.
Are there other restaurants near Wingstop on Georgetown Rd?
Yes, nearby restaurants include Piezanos Pizza, Jimmy John's sandwich shop, Wonder Wu Chinese restaurant, King Ribs Barbecue, Taco Bell / KFC, KFC, Little Caesars Pizza, Donatos Pizza, and Costa Brava Mexican.
How can the nearby UPS Access Point benefit customers visiting Wingstop?
Customers can conveniently handle their package shipping and pickup needs at the nearby UPS Access Point location when they visit Wingstop, making errands more efficient.
What nearby services might be useful for Wingstop customers on Georgetown Rd?
Nearby services such as Jiffy Lube for automotive repair, ACE Cash Express for financial needs, and Mamas African Hair Braiding for beauty treatments are conveniently located near Wingstop.
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