Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Shelby St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.3
1,237 reviews
5 stars
882
4 stars
131
3 stars
69
2 stars
47
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are mixed, with some praising the staff's friendliness and efficiency, while others report rude behavior and slow service.
Food Consistency
Food quality varies significantly; some customers enjoy fresh and flavorful wings, while others complain about overcooked, dry, or incorrectly prepared items.
Cleanliness
The restaurant is generally reported as clean, but there are complaints about dirty bathrooms and sticky lobby areas.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
- PMPatrick Morris1 day ago5.0The young lady at the register was very friendly and was able to take our order fast. Food was good and store was clean. Great customer service
- HSHarjot SinghDec 24, 20251.0O customer service i request to owner if you want good rating by customer please change night staff . The girls at night doing nothing and remove all the order from screen for their safeside and customer even don’t know about their order nobody listening and staff is very rude . I never go back their sorry
- S6Sunshine 69Dec 23, 20251.0Man, let me tell you everything I mean everything was over cooked and dry the wings the corn and the fries. Who ever is cooking needs to be fired for real. Ridiculous. Waste of money.
- ABAmy BertiDec 20, 20255.0People in here - (workers) amazing. That is all I can say. They are caring, and kind, and patient. They are so amazing. They were singing Christmas jingles with me that were playing in the stereo speakers they have. You guys have an amazing crew there. This is our Wingstop location we got to and the ONLY one we go to.
- ABArlandria BrooksDec 11, 20251.0I had order 15 boneless Mango Habanero wing and 10 boneless Hawaiian. All 25 of them were only Hawaiian which is funny considering I order more Mango Habanero. I also ordered fries without seasoning, and they pretty much had extra seasoning on them. I had to wipe off all the extra seasoning with a napkin. This location is always getting something wrong.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Shelby St offer?
Wingstop Shelby St offers classic and boneless wings, along with tenders, available in over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours of Wingstop Shelby St?
Wingstop Shelby St is open daily from 10:30 AM until 1:00 AM for dine-in, takeout, and delivery services.
Does Wingstop Shelby St provide delivery and pickup options?
Yes, Wingstop Shelby St offers in-store pickup, delivery, same day delivery, and no-contact delivery services.
Can I order wings online for delivery or carryout from Wingstop Shelby St?
Yes, you can order online for delivery or carryout via the Wingstop website or the Wingstop app available on both iOS and Android.
Are there drive-through services available at Wingstop Shelby St?
No, Wingstop Shelby St does not offer drive-through services.
What payment methods does Wingstop Shelby St accept?
Wingstop Shelby St accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I find other dining options near Wingstop Shelby St?
Yes, nearby dining options include McAlister's Deli, Hooters, Bubba's 33, White Castle, Texas Roadhouse, Dunkin', Moe's Southwest Grill, and Jaggers Restaurant, offering a variety of cuisines including sandwiches, sports bar fare, pizza, burgers, barbecue, coffee, and Mexican food.
What local health and wellness services are close to Wingstop Shelby St?
Nearby health and wellness services include PT Solutions of South Indianapolis for physical therapy, Fuji Foot Spa for massage and spa treatments, Jenny Craig Weight Loss Center, Home Health Depot for medical supplies, and Stanton Optical for eyewear and optometry.
Are there any nearby retail stores where I can shop around when visiting Wingstop Shelby St?
Yes, retail options near Wingstop Shelby St include The Barbershop A Hair Salon For Men, Mattress Firm, Plato's Closet, The RoomPlace furniture store, and Aio Wireless for mobile phones.
How can nearby entertainment and leisure spots enhance my visit to Wingstop Shelby St?
After enjoying your meal at Wingstop Shelby St, you can visit nearby places such as lifestyle fitness gyms or bars like Bubba's 33 and Hooters for additional socializing and entertainment.