Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude employees and long wait times.
Food Quality
Many customers reported receiving cold or incorrect food orders, with some experiencing food safety issues.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Cleanliness
While some customers mentioned a clean restaurant, others reported unsanitary conditions and poor food presentation.
Availability
Customers expressed dissatisfaction with the restaurant being frequently out of menu items and having limited service hours.
CC
Cali
Nov 12, 2025
1.0
Just sat in line for about 5 minutes telling me to wait a minute and nobody else at the window when I was sitting at the screen I left
KK
Kaylee Kirtz
Nov 10, 2025
1.0
Just shut it down!!! it’s always “shorthanded” but what it really seems like is that no one wants to work there. I did wait as stated at the ordering speaker and after idk 15 plus minutes still nothing. I watched 2 people leave out the line after me. WHY STAY OPEN IF YOU CANT EVEN SERVE THE FOOD. Like others said before, just close it down.
JJ
Jessieschild
Oct 29, 2025
2.0
This is the 2nd night (10:20pm) that this Wendy's claim they sold out of chicken tenders. They close at 12 midnight. Im going to go every night, the rest of this week around this time just to see how many nights they will be "sold out" of chicken tenders because for some reason, the Wendy's on post rd always have them. Something dont sound right. They always claim they're "out of Something " on night shift at this east Washington location! Sounds like laziness to me!
KB
Khoice Berry
Oct 29, 2025
1.0
They are very unprofessional they have you waiting forever for you’re food and it’s not because of customers they be arguing and playing and not doing their jobs a door dash driver waited over 30 minutes for my order and I’ve had similar experiences
TF
Tasha Fisher
Oct 16, 2025
1.0
I ordered 2 chili’s one had the correct meet but very little the one I got had pork sausage in it which made me very sick since I don’t eat pork. I was not told that they would use pork sausage in my chili I am very disappointed :( poor choice of night shift workers called and nobody answered thanks for making me sick I will never be back to the Wendy’s on east Washington street
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indianapolis, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indianapolis, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 897-0338.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cherry Tree Wendy’s serve breakfast?
Yes, this Wendy’s location in Indianapolis, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's at 9799 E. Washington St, Indianapolis?
Wendy's is open every day from 6:00 AM to midnight, including both dine-in and drive-thru services.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 9799 E. Washington St has a drive-thru open daily from 6:00 AM to midnight.
Can I order Wendy's for delivery near 9799 E. Washington St, Indianapolis?
Delivery is available through the Wendy's app or online at order.wendys.com by entering your delivery address to check availability.
How can I provide feedback or contact the Wendy's at 9799 E. Washington St?
You can contact Wendy's Customer Care via their Contact page or call this location directly at (317) 897-0338. Live chat and customer satisfaction surveys are also available online.
Does Wendy's at this location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for pickup or dine-in.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for Wendy's at 9799 E. Washington St?
Menu and pricing can be viewed online at menu.wendys.com or on the Wendy's app by selecting this location.
Which fast food competitors are located near this Wendy's?
Nearby fast food options include Taco Bell and McDonald's, providing alternatives if you're looking for different menu choices in the area.
Are there any nearby spots to visit near Wendy's at 9799 E. Washington St?
Yes, Cherry Tree Plaza shopping center is nearby where you can shop before or after dining at Wendy's.
If I need health services near Wendy's, what options are nearby?
Nearby health services include Louis Starr, MD (obstetrician), J. L. Farr, MD (internal medicine), and Werner Orthodontics of Indianapolis for dental care.