Wendy's

3.0
1076 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9799 E. Washington St, Indianapolis, IN
46229, United States

Hours

Reviews

3.0
1,076 reviews
5 stars
303
4 stars
181
3 stars
156
2 stars
88
1 star
348

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude employees and long wait times.

Food Quality

Many customers reported receiving cold or incorrect food orders, with some experiencing food safety issues.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Cleanliness

While some customers mentioned a clean restaurant, others reported unsanitary conditions and poor food presentation.

Availability

Customers expressed dissatisfaction with the restaurant being frequently out of menu items and having limited service hours.
  • CC
    Cali
    Nov 12, 2025
    1.0
    Just sat in line for about 5 minutes telling me to wait a minute and nobody else at the window when I was sitting at the screen I left
  • KK
    Kaylee Kirtz
    Nov 10, 2025
    1.0
    Just shut it down!!! it’s always “shorthanded” but what it really seems like is that no one wants to work there. I did wait as stated at the ordering speaker and after idk 15 plus minutes still nothing. I watched 2 people leave out the line after me. WHY STAY OPEN IF YOU CANT EVEN SERVE THE FOOD. Like others said before, just close it down.
  • JJ
    Jessieschild
    Oct 29, 2025
    2.0
    This is the 2nd night (10:20pm) that this Wendy's claim they sold out of chicken tenders. They close at 12 midnight. Im going to go every night, the rest of this week around this time just to see how many nights they will be "sold out" of chicken tenders because for some reason, the Wendy's on post rd always have them. Something dont sound right. They always claim they're "out of Something " on night shift at this east Washington location! Sounds like laziness to me!
  • KB
    Khoice Berry
    Oct 29, 2025
    1.0
    They are very unprofessional they have you waiting forever for you’re food and it’s not because of customers they be arguing and playing and not doing their jobs a door dash driver waited over 30 minutes for my order and I’ve had similar experiences
  • TF
    Tasha Fisher
    Oct 16, 2025
    1.0
    I ordered 2 chili’s one had the correct meet but very little the one I got had pork sausage in it which made me very sick since I don’t eat pork. I was not told that they would use pork sausage in my chili I am very disappointed :( poor choice of night shift workers called and nobody answered thanks for making me sick I will never be back to the Wendy’s on east Washington street

Frequently Asked Questions About Wendy's

Is Cherry Tree Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.