Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly prepared food, with several mentioning issues like missing items and poor food handling.
Service Issues
Numerous reviews highlighted rude or unprofessional staff, long wait times, and incorrect orders, leading to a negative customer experience.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in the dining area and restrooms.
Customer Service
While some customers praised individual staff members for their friendliness, many others experienced poor service, including lack of assistance and disrespectful behavior.
Operational Problems
Customers noted frequent issues with the restaurant's hours, including being closed during posted hours and problems with mobile order fulfillment.
KM
karen madison
Nov 12, 2025
1.0
What a horrible experience. I’ve been sitting in the drive-thru for 30 minutes and have already watched three cars pull out of line. I’m about to do the same. On top of that, the person taking orders has been rude and curt, speaking to customers as if we aren’t paying patrons. I will never return to this location.
RW
Richard West
Oct 24, 2025
3.0
I love the food. It's just that nearly every time I order delivery, an item is missing and wrong.
KA
Kurt Albershardt
Oct 21, 2025
1.0
Lack of employment. Place was dirty. Took long time to get high priced fast food
JC
Jacob Cragen
Oct 4, 2025
1.0
Not open on time; 45mins late at least.
NF
Nicolle Barajas Fajardo
Oct 3, 2025
2.0
The food was really mid the only thing I liked was the fries. And the service wasn't really good since they closed early and got one of our orders wrong.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indianapolis, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indianapolis, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 849-8301.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 75 Shade Wendy’s serve breakfast?
Yes, this Wendy’s location in Indianapolis, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for this Wendy's location?
This Wendy's is open daily from 6:30 AM to 1:00 AM, including drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, drive-thru service is available from 6:30 AM to 1:00 AM every day.
Is delivery available at this Wendy's?
Yes, delivery is available where offered. You can order through the Wendy's app or website.
What payment methods are accepted at this Wendy's?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Can I dine in at the Wendy's on 7423 N. Shadeland in Indianapolis?
Yes, dine-in service is available at this location.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including breakfast combos and classic sandwiches. You can order via the app or website.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at the Wendy's official menu website or mobile app after selecting this location.
Is there a quick way to order from this Wendy's location using a smartphone?
Yes, you can order using the Wendy's app available on the App Store or through the quick link URL provided.
What nearby dining options are close to this Wendy's in Indianapolis?
Nearby dining options include Subway, Luca Pizza, Nyc Halal Eats, Buona Pizza, Mia Pizzaria, and AS Restaurant, offering a variety of fast food, pizza, and restaurant choices.
What nearby services can I find near Wendy's at 7423 N. Shadeland?
Nearby services include Your CBD Store | SUNMED for vitamins and organic groceries, Pop-A-Lock locksmith services, The UPS Store for packing and printing, and Chase Bank for financial needs.