Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with some mentioning issues with cleanliness and food safety.
Cleanliness
The restaurant was frequently described as dirty, with complaints about filthy bathrooms and unsanitary conditions.
Operational Issues
Customers experienced problems with the restaurant being closed during posted hours, long wait times, and issues with mobile orders.
SS
Scott Stroud
1 day ago
2.0
I did drive through, which was moving very slow ,I saw several cars leave, I feel sure due to slow service. The first 2 items I ordered were not available as they were out of ingredients needed.
I ordered another item, that was wrong when I arrived home with it, it went into the trash.
This was the worst experience I’ve had at a Wendy’s.
JS
Jereme Sellmer
Dec 16, 2025
1.0
I showed up at midnight. Wendy's closes at 1:00 FYI they still had an hour. The drive-thru menu was already turned to breakfast. I was told me the only thing they had was nuggets and fries. As a business owner I think it would be totally ridiculous, to have my business only selling fries and Nuggets. As a customer what a letdown drive all the way there and wow. Don't go there late night they're lazy and just closed everything down except for nuggets and fries
BW
Brian Wiese
Dec 16, 2025
1.0
16:30 on a Tuesday and indoor dining is closed, all doors locked up, just drive through open. Must be a rough neighborhood? No signs mentioning indoor dining closed. Shame.
LT
Lone Wolf (Ta'sier)
Dec 11, 2025
1.0
Worst wendys i have ever been to. Staff are extremely lazy and will refuse service, then will get rude, call you names and insult you while taking pictures and making faces at you through the window. Then when the manager shows up (thank god) they refuse to refund the order saying its against policy and insist you need to take the food those goblins touched without gloves right in front of you.
BG
Becki Gibson
Dec 10, 2025
1.0
I popped inside to grab a quick drink and fries since the drive thru was 10 cars deep and nobody in the lobby. Every visible surface inside this location was FILTHY! Countertops had puddles of fresh and fully dried grunge. The floor looked like a barn. It appeared as if nobody had cleaned anything in several days.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for this Wendy's location?
This Wendy's is open daily from 6:30 AM to 1:00 AM, including drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, drive-thru service is available from 6:30 AM to 1:00 AM every day.
Is delivery available at this Wendy's?
Yes, delivery is available where offered. You can order through the Wendy's app or website.
What payment methods are accepted at this Wendy's?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Can I dine in at the Wendy's on 7423 N. Shadeland in Indianapolis?
Yes, dine-in service is available at this location.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including breakfast combos and classic sandwiches. You can order via the app or website.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at the Wendy's official menu website or mobile app after selecting this location.
Is there a quick way to order from this Wendy's location using a smartphone?
Yes, you can order using the Wendy's app available on the App Store or through the quick link URL provided.
What nearby dining options are close to this Wendy's in Indianapolis?
Nearby dining options include Subway, Luca Pizza, Nyc Halal Eats, Buona Pizza, Mia Pizzaria, and AS Restaurant, offering a variety of fast food, pizza, and restaurant choices.
What nearby services can I find near Wendy's at 7423 N. Shadeland?
Nearby services include Your CBD Store | SUNMED for vitamins and organic groceries, Pop-A-Lock locksmith services, The UPS Store for packing and printing, and Chase Bank for financial needs.