Wendy's

3.3
846 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
7423 N. Shadeland, Indianapolis, IN
46250, United States

Hours

Reviews

3.3
846 reviews
5 stars
280
4 stars
178
3 stars
115
2 stars
62
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, with some mentioning issues with cleanliness and food safety.

Cleanliness

The restaurant was frequently described as dirty, with complaints about filthy bathrooms and unsanitary conditions.

Operational Issues

Customers experienced problems with the restaurant being closed during posted hours, long wait times, and issues with mobile orders.
  • SS
    Scott Stroud
    1 day ago
    2.0
    I did drive through, which was moving very slow ,I saw several cars leave, I feel sure due to slow service. The first 2 items I ordered were not available as they were out of ingredients needed. I ordered another item, that was wrong when I arrived home with it, it went into the trash. This was the worst experience I’ve had at a Wendy’s.
  • JS
    Jereme Sellmer
    Dec 16, 2025
    1.0
    I showed up at midnight. Wendy's closes at 1:00 FYI they still had an hour. The drive-thru menu was already turned to breakfast. I was told me the only thing they had was nuggets and fries. As a business owner I think it would be totally ridiculous, to have my business only selling fries and Nuggets. As a customer what a letdown drive all the way there and wow. Don't go there late night they're lazy and just closed everything down except for nuggets and fries
  • BW
    Brian Wiese
    Dec 16, 2025
    1.0
    16:30 on a Tuesday and indoor dining is closed, all doors locked up, just drive through open. Must be a rough neighborhood? No signs mentioning indoor dining closed. Shame.
  • LT
    Lone Wolf (Ta'sier)
    Dec 11, 2025
    1.0
    Worst wendys i have ever been to. Staff are extremely lazy and will refuse service, then will get rude, call you names and insult you while taking pictures and making faces at you through the window. Then when the manager shows up (thank god) they refuse to refund the order saying its against policy and insist you need to take the food those goblins touched without gloves right in front of you.
  • BG
    Becki Gibson
    Dec 10, 2025
    1.0
    I popped inside to grab a quick drink and fries since the drive thru was 10 cars deep and nobody in the lobby. Every visible surface inside this location was FILTHY! Countertops had puddles of fresh and fully dried grunge. The floor looked like a barn. It appeared as if nobody had cleaned anything in several days.

Frequently Asked Questions About Wendy's

Is 75 Shade Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for this Wendy's location?

This Wendy's is open daily from 6:30 AM to 1:00 AM, including drive-thru service.