Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,053 reviews
5 stars
393
4 stars
215
3 stars
154
2 stars
87
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of mixed-up orders and poor customer service.
Wait Times
Customers consistently complained about long wait times, often exceeding 20 minutes, even when few cars were present.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Menu Availability
Frequent reports of being out of menu items, including popular items like fries and drinks, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
- JSJ SNov 17, 20251.0I just tried to go through the drive through at this location the cashier wouldn't serve me for some reason said all the computers are down and he can't sell me any food and proceeded to serve multiple cars right behind me I'm sure he's discriminating against me for multiple reasons won't ever waste my time trying to go to that Wendy's again smh
- NPnicole paigeNov 12, 20251.0My boyfriend and I waited in this drive-through for 30 minutes and there was only one car ahead of us the entire time so I walked into the store and asked what was going on and they couldn’t give any clear answer or response and when we asked for discount they said they couldn’t do that either. Don’t waste your time or your money here.
- KKKeith KellerNov 10, 20255.0Service was a little slow, a lot of the drinks were out, they didn't have any ice cream, but really it was fine for lunch. The food was all cooked well and tasted good. Nothing special but with the crowd they had I thought they did a good job.
- TJTarance JonesNov 8, 20252.0Bathrooms didn't have any soap in them, which makes me wonder how the employees are washing their hands.
- ZEZandra EzellNov 5, 20251.0This place was the slowest fast food place I have ever been to. I would definitely drive on by to the next Wendy's. 30 minute wait.
Frequently Asked Questions About Wendy's
Is Greenwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indianapolis, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indianapolis, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 888-7529.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Greenwood Wendy’s serve breakfast?
Yes, this Wendy’s location in Indianapolis, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at this Wendy's is open 24 hours a day, from 4:00 AM to 3:59 AM daily.
Is the Wendy's at 7802 U.S 31 in Indianapolis currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available through the Wendy's app or website at order.wendys.com by entering your delivery address.
Where can I find the menu and pricing for this Wendy's?
Menu pricing can be viewed at order.wendys.com or through the Wendy's mobile app by selecting this location.
Can I get breakfast at this Wendy's?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's location at 7802 U.S 31?
You can call (317) 888-7529, use the live chat on Wendy's Contact page, or fill out the Customer Satisfaction Survey online.
Are there other dining options near this Wendy's in Indianapolis?
Yes, nearby eateries include Penn Station East Coast Subs, Einstein Bros. Bagels, Boston Market, Noodles & Company, City Barbeque, and Ruby Tuesday.
How can nearby coffee shops help enhance my visit to this Wendy's?
You can enjoy a coffee break before or after your meal at nearby locations such as Dunkin' Donuts and Dunkin', offering coffee and snacks close to Wendy's.
What nearby fitness centers are close to this Wendy's for a combined meal and workout experience?
For fitness enthusiasts, the Arthur R. Baxter Branch YMCA and Baxter YMCA are nearby, allowing you to combine your visit to Wendy's with exercise and community activities.