Brand Certified
Wendy's
3.5(1069 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
7802 U.S 31, Indianapolis, IN
46227, United States
Certified by Wendy's • Feb 22, 2026
(317) 888-7529
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/in/indianapolis/7802-us-31
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.5
1,069 reviews
5 stars
397
4 stars
217
3 stars
155
2 stars
88
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews mentioned cold, poorly prepared food, with several customers receiving incorrect items or finding their food unsatisfactory.
Cleanliness
Numerous complaints highlighted unsanitary conditions, including dirty bathrooms and food contamination issues.
Product Availability
Customers expressed frustration over the frequent unavailability of menu items, including drinks and food products.
- MTMiss TL1 day ago2.0The cashier when she seen I was black no greeting. I had to say only lettuce tomato 🍅 and mayo only twice. You want ketchup on it, I said no. No thank you, I had to ask for napkins ketchup for fries twice. I won't go back this is on Southport road and Shelby st.
- JMJasmine McCullough5 days ago1.0Waited in line an hour, literally. Got no receipt. Went in to get a refund. They were not apologetic or friendly. Window lady was not friendly either. Visit date 2/21/2026. Time 2:10pm. Entire staff should be fired. Didn't get our food and pretty sure we wont get our refund either, because it said card error. Manager did nothing to help and was rude. Zero apologies from the staff.
- CSCarol SchellenbergFeb 15, 20262.0Tried 2 drinks and they both tasted more like seltzer water.
- LALavender AbdullahFeb 14, 20261.0Do not go here if you want to be in line for 20+ minutes (already paid) This new crew is sloooowwwww 2nd time coming since new hires. Now coming back until they get a new crew
- BMBrandi ManuelFeb 7, 20261.0Says it's supposed to be open at seven thirty on a saturday and there's no one there , so either someone's late to work or google has the wrong time info.
Frequently Asked Questions About Wendy's
Is Greenwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at this Wendy's is open 24 hours a day, from 4:00 AM to 3:59 AM daily.
Is the Wendy's at 7802 U.S 31 in Indianapolis currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available through the Wendy's app or website at order.wendys.com by entering your delivery address.
Where can I find the menu and pricing for this Wendy's?
Menu pricing can be viewed at order.wendys.com or through the Wendy's mobile app by selecting this location.
Can I get breakfast at this Wendy's?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's location at 7802 U.S 31?
You can call (317) 888-7529, use the live chat on Wendy's Contact page, or fill out the Customer Satisfaction Survey online.
Are there other dining options near this Wendy's in Indianapolis?
Yes, nearby eateries include Penn Station East Coast Subs, Einstein Bros. Bagels, Boston Market, Noodles & Company, City Barbeque, and Ruby Tuesday.
How can nearby coffee shops help enhance my visit to this Wendy's?
You can enjoy a coffee break before or after your meal at nearby locations such as Dunkin' Donuts and Dunkin', offering coffee and snacks close to Wendy's.
What nearby fitness centers are close to this Wendy's for a combined meal and workout experience?
For fitness enthusiasts, the Arthur R. Baxter Branch YMCA and Baxter YMCA are nearby, allowing you to combine your visit to Wendy's with exercise and community activities.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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