Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,062 reviews
5 stars
397
4 stars
217
3 stars
154
2 stars
86
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, with some customers expressing concern over unsanitary conditions.
Availability Problems
Customers frequently noted that the restaurant was out of various menu items, which contributed to negative experiences.
Mixed Experiences
While some customers praised friendly service and good food, these positive experiences were overshadowed by the overall negative feedback.
- MCManish ChauhanDec 18, 20251.0Too bad service
- BCBrooke CasselmanDec 17, 20255.0My husband and I LOVE Wendy's! The food is always good, the service is great and the people are SO friendly! One of our favorite places to eat👍👍👍's!!!
- JCJonathan ClarkDec 8, 20251.0Ordered a couple frostys, you know nothing difficult to make. They didn't have any of their products to make it as they said. Then it turned into their machine was broken. Is what the customer service representative on Doordash said, when they called the store. It was a 16$ dollar order that included the tax, delivery fee and dasher tip and the store asked if we wanted to substitute it for 2 medium fries or ice cookies or 2 medium drinks instead. What the hell is wrong with you people to think that is customer satisfaction or even equivalent in cost to what we paid? Get it together with your truck order, or fix your darn machines or don't clean them early during shift end or maybe just turn off Doordash requests if ya'll are struggling that bad. Just some suggestions for you. 🤷♂️ Getting a refund that'll be back on the card in 3 business, we love that. 🤣 Thanks Wendy's you suck and we will no longer be ordering from this location or any others. Hope to see this place go out of business. 🤡
- JMJennifer MooreDec 4, 20255.0Got breakfast from here. The sausage burrito was huge and the seasoned potato wedges were delicious and fresh. Our cashier was very friendly at drive thru.
- NSNicholas StudebakerDec 2, 20255.0Slow getting through the drive-thru. But the drive-thru attendant took extra care to make sure the order was correct
Frequently Asked Questions About Wendy's
Is Greenwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at this Wendy's is open 24 hours a day, from 4:00 AM to 3:59 AM daily.
Is the Wendy's at 7802 U.S 31 in Indianapolis currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available through the Wendy's app or website at order.wendys.com by entering your delivery address.
Where can I find the menu and pricing for this Wendy's?
Menu pricing can be viewed at order.wendys.com or through the Wendy's mobile app by selecting this location.
Can I get breakfast at this Wendy's?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's location at 7802 U.S 31?
You can call (317) 888-7529, use the live chat on Wendy's Contact page, or fill out the Customer Satisfaction Survey online.
Are there other dining options near this Wendy's in Indianapolis?
Yes, nearby eateries include Penn Station East Coast Subs, Einstein Bros. Bagels, Boston Market, Noodles & Company, City Barbeque, and Ruby Tuesday.
How can nearby coffee shops help enhance my visit to this Wendy's?
You can enjoy a coffee break before or after your meal at nearby locations such as Dunkin' Donuts and Dunkin', offering coffee and snacks close to Wendy's.
What nearby fitness centers are close to this Wendy's for a combined meal and workout experience?
For fitness enthusiasts, the Arthur R. Baxter Branch YMCA and Baxter YMCA are nearby, allowing you to combine your visit to Wendy's with exercise and community activities.