Wendy's

Reviews

• AA

  Alex

  2 days ago
  5.0
  One of the best experiences I’ve had at a Wendy’s in my life. Super kind and generous employees. Definitely recommend this location!
• CB

  chris boswell

  4 days ago
  5.0
  Management was excellent all around. He was seamlessly coordinating orders between the different roles, ensuring customer satisfaction, all while doing a shift change. As a Wendy’s enthusiast and the one closest to my home being shut down (Avon-Prestwick), I am glad I stopped in while running errands in the area. Give this guy a raise!
• KL

  Kimberly Lackey

  Jan 4, 2026
  1.0
  Very rude the gm walk up to the drive though windows an order a free drink made me wait into he had his drink..what even crazier I am still waiting for my order..west 10 t h
• TV

  Timothy VanderWall

  Dec 22, 2025
  5.0
  The food was typical Wendy's tasty. The store had typical Wendy's tables and chairs. However, the service was the friendliest and quickest that I have ever encountered at a Wendy's. (I even was thanked for my military service.) I will certainly be returning to this Wendy's!
• EE

  Emily

  Dec 6, 2025
  1.0
  I rarely write reviews, but my experience at this location was so egregious that I feel compelled to share it in detail. This was not just a poor service experience—it was outright shocking, inappropriate, and completely unacceptable. I strongly urge corporate to investigate this location immediately, because the behavior I witnessed is beyond anything that should be tolerated in a professional establishment. From the moment I placed my order, the level of incompetence was staggering. My sandwich was made incorrectly five separate times. FIVE. Every single time, I politely asked for it to be corrected. Rather than being treated with basic courtesy, I was met with escalating rudeness, hostility, and unprofessional behavior. Staff members became visibly irritated, snappy, and argumentative. At one point, they tried to start a confrontation with me simply because I requested they fix their mistakes. This is completely unacceptable. Even more disturbing was the overall environment of this location. The music playing was not only inappropriate but absolutely disgusting—explicit, offensive, and entirely unsuitable for a public space where families and children might be present. To make matters worse, staff were engaging in conversations that were shocking, vulgar, and inappropriate for any workplace. I personally overheard discussions that included topics about sex and other highly disturbing subjects. This is not only unprofessional—it is deeply concerning from a legal and safety perspective. I left the store feeling, disrespected, and appalled. The combination of service, aggressive and rude staff, and a completely toxic atmosphere made this visit one of the worst customer experiences I have ever had. Corporate needs to take immediate action. The management, training, and oversight at this location appear to be nonexistent, and the behavior I observed could seriously damage the brand’s reputation. No paying customer should ever be subjected to rude, argumentative staff, disgusting music, and conversations about inappropriate topics while simply trying to enjoy a meal.

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