Wendy's

2.7
897 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3507 W. 86th Street, Indianapolis, IN
46268, United States

Hours

Reviews

2.7
897 reviews
5 stars
209
4 stars
123
3 stars
121
2 stars
86
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Many customers complained about food being cold, overcooked, or not fresh, with some even reporting food safety concerns.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and counters.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unhelpful interactions.
  • TM
    Tammam Mustafa
    Jan 4, 2026
    1.0
    Wendy's got to get it together or it will b next on closing lust..if its not already. Even if food nay b good when service is to tge bottom no one will support the business. Can't believe other establishments just feels apart are fully open and running while Wendy's is paying employees by the hr abd establishment is empty from Drive thru and lobby.
  • ES
    Elizabeth Shaffer
    Jan 3, 2026
    1.0
    Went in to dine in with a friend. We waited about 10 minuets im thinking okay food about to be fresh. No. Chicken was hard the chili didnt even seem like real chili. It was like they threw it together they wasnt busy and just standing around doing nothing. Why is it so hard to get a good sandwich from this place
  • CC
    Calix347
    Dec 29, 2025
    1.0
    I was about to go to this Wendy’s but after seen the constant bad reviews. I’m glad I didn’t! Not sure why the owner or management hasn’t addressed the issues. Looks like it’s been complaint after complaint for years..
  • MY
    Mahmoud Youssef
    Dec 20, 2025
    1.0
    Drove up here for a grubhub order all the way from fishers just to find out the restaurant was closed shame on you guys wasting my gas yall deserve 0 stars if i can
  • IP
    Imari Powell
    Dec 11, 2025
    2.0
    This location is a social experiment on who will continue to spend money on this mess. Who made this? The amount of icing is comical.

Frequently Asked Questions About Wendy's

Is W. 86th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on W. 86th Street in Indianapolis?

The drive-through at this Wendy's location is open daily from 6:30 AM to 1:00 AM.