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Wendy's

2.7
(899 reviews)

Business Details

(317) 872-8467

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Indianapolis, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Indianapolis, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3507 W. 86th Street, Indianapolis, IN
46268, United States

Hours

Reviews

2.7
899 reviews
5 stars
209
4 stars
125
3 stars
121
2 stars
86
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews highlighted poor food quality, including cold, burnt, or improperly prepared items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty floors and counters.

Staff Attitude

Several reviews mentioned unprofessional and rude behavior from staff, contributing to a negative dining experience.

Management Issues

Customers expressed frustration over management's lack of responsiveness to ongoing issues and poor operational practices.
  • AL
    Anand Laksh
    Jan 31, 2026
    1.0
    Terrible customer service at the drive through window.
  • JJ
    Jeremy
    Jan 24, 2026
    4.0
    Went to drive thru
  • TM
    Tammam Mustafa
    Jan 4, 2026
    1.0
    Wendy's got to get it together or it will b next on closing lust..if its not already. Even if food nay b good when service is to tge bottom no one will support the business. Can't believe other establishments just feels apart are fully open and running while Wendy's is paying employees by the hr abd establishment is empty from Drive thru and lobby.
  • ES
    Elizabeth Shaffer
    Jan 3, 2026
    1.0
    Went in to dine in with a friend. We waited about 10 minuets im thinking okay food about to be fresh. No. Chicken was hard the chili didnt even seem like real chili. It was like they threw it together they wasnt busy and just standing around doing nothing. Why is it so hard to get a good sandwich from this place
  • CC
    Calix347
    Dec 29, 2025
    1.0
    I was about to go to this Wendy’s but after seen the constant bad reviews. I’m glad I didn’t! Not sure why the owner or management hasn’t addressed the issues. Looks like it’s been complaint after complaint for years..

Frequently Asked Questions About Wendy's

Is W. 86th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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