Brand Certified
Wendy's
2.7(899 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
3507 W. 86th Street, Indianapolis, IN
46268, United States
Certified by Wendy's • Feb 22, 2026
(317) 872-8467
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/in/indianapolis/3507-w-86th-street
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Indianapolis, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Indianapolis, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
2.7
899 reviews
5 stars
209
4 stars
125
3 stars
121
2 stars
86
1 star
358
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported extremely slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, or improperly prepared items.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty floors and counters.
Staff Attitude
Several reviews mentioned unprofessional and rude behavior from staff, contributing to a negative dining experience.
Management Issues
Customers expressed frustration over management's lack of responsiveness to ongoing issues and poor operational practices.
- ALAnand LakshJan 31, 20261.0Terrible customer service at the drive through window.
- JJJeremyJan 24, 20264.0Went to drive thru
- TMTammam MustafaJan 4, 20261.0Wendy's got to get it together or it will b next on closing lust..if its not already. Even if food nay b good when service is to tge bottom no one will support the business. Can't believe other establishments just feels apart are fully open and running while Wendy's is paying employees by the hr abd establishment is empty from Drive thru and lobby.
- ESElizabeth ShafferJan 3, 20261.0Went in to dine in with a friend. We waited about 10 minuets im thinking okay food about to be fresh. No. Chicken was hard the chili didnt even seem like real chili. It was like they threw it together they wasnt busy and just standing around doing nothing. Why is it so hard to get a good sandwich from this place
- CCCalix347Dec 29, 20251.0I was about to go to this Wendy’s but after seen the constant bad reviews. I’m glad I didn’t! Not sure why the owner or management hasn’t addressed the issues. Looks like it’s been complaint after complaint for years..
Frequently Asked Questions About Wendy's
Is W. 86th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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