Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, often exceeding 20 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Many customers complained about food being cold, overcooked, or not fresh, with some even reporting food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and counters.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly service to rude and unhelpful interactions.
TM
Tammam Mustafa
Jan 4, 2026
1.0
Wendy's got to get it together or it will b next on closing lust..if its not already. Even if food nay b good when service is to tge bottom no one will support the business. Can't believe other establishments just feels apart are fully open and running while Wendy's is paying employees by the hr abd establishment is empty from Drive thru and lobby.
ES
Elizabeth Shaffer
Jan 3, 2026
1.0
Went in to dine in with a friend. We waited about 10 minuets im thinking okay food about to be fresh. No. Chicken was hard the chili didnt even seem like real chili. It was like they threw it together they wasnt busy and just standing around doing nothing. Why is it so hard to get a good sandwich from this place
CC
Calix347
Dec 29, 2025
1.0
I was about to go to this Wendy’s but after seen the constant bad reviews. I’m glad I didn’t! Not sure why the owner or management hasn’t addressed the issues. Looks like it’s been complaint after complaint for years..
MY
Mahmoud Youssef
Dec 20, 2025
1.0
Drove up here for a grubhub order all the way from fishers just to find out the restaurant was closed shame on you guys wasting my gas yall deserve 0 stars if i can
IP
Imari Powell
Dec 11, 2025
2.0
This location is a social experiment on who will continue to spend money on this mess. Who made this? The amount of icing is comical.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on W. 86th Street in Indianapolis?
The drive-through at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 3507 W. 86th Street serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on W. 86th Street?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery where available and takeout options. You can order online via their app or website.
How can I contact Wendy's at 3507 W. 86th Street for questions or feedback?
You can call the location directly at (317) 872-8467, or reach Wendy's Customer Care at 888-624-8140. Feedback can also be submitted via their contact page or customer satisfaction survey online.
Is Wendy's still open during the current time?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
What other dining options are nearby Wendy's at 3507 W. 86th Street?
Nearby dining options include Pizza Hut, Skyline Chili, Noodles & Company, Qdoba, Firehouse Subs, and Tian Fu Asian Bistro, providing a variety of cuisines you can explore before or after visiting Wendy's.
Are there any nearby stores where I can shop close to Wendy's on W. 86th Street?
Yes, Rainbow Shops, a women's clothing and shoe store, and Cirilla's, a lingerie and gifts shop, are conveniently close to Wendy's for your shopping needs.
Where can I find nearby services such as clinics or financial services around Wendy's on W. 86th Street?
Community Clinic at Walgreens is nearby for urgent care, Western Union offers money transfer services, and Check Into Cash provides check cashing and payday loans services in the vicinity.
How can I get to Wendy's at 3507 W. 86th Street using nearby public transit or landmarks?
While specific transit stations aren't listed, the Wendy's is located near well-known places like Walgreens and Pizza Hut, which can help orient you when visiting the location in Indianapolis.