Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
889 reviews
5 stars
209
4 stars
120
3 stars
121
2 stars
86
1 star
353
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 20 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Many customers complained about food being cold, overcooked, or not fresh, with some even reporting food safety concerns.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and counters.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and lack of professionalism.
- WGWilliam GonzalezNov 9, 20252.020 minutes to get my order and there were 3 cars in front of me. Im not sure about other Wendy's but don't go to this one. The staff needs more training or something.
- FJFelicia JacksonNov 7, 20253.0Over charged on kids meals, otherwise good service
- JDJasmen DrakeOct 29, 20251.0Don’t go here if you care about your time. Always slow. Something always off with the food. It’s like they are never prepared to serve food.
- JSJanet StephensSep 8, 20253.0There burgers are okay but they never give me extra onions. And I've ask caffeine free diet coke, first they told me they don't have, then one of the guys said they did have it and on the 7th of September I ask for a small coke and a large caffeine free diet coke, what do I get 2 large caffeine free diet coke. I can't win
- RHRobbinlynette HowardAug 27, 20251.0This was the worse meals ever. The fries were trouble I threw them in the trash. The burger was cold and burned. The only good thing I had was the drink, the nuggets and the honey mustard sauce. This place is most definitely off the list.
Frequently Asked Questions About Wendy's
Is W. 86th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indianapolis, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indianapolis, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 872-8467.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W. 86th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Indianapolis, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on W. 86th Street in Indianapolis?
The drive-through at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 3507 W. 86th Street serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on W. 86th Street?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery where available and takeout options. You can order online via their app or website.
How can I contact Wendy's at 3507 W. 86th Street for questions or feedback?
You can call the location directly at (317) 872-8467, or reach Wendy's Customer Care at 888-624-8140. Feedback can also be submitted via their contact page or customer satisfaction survey online.
Is Wendy's still open during the current time?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
What other dining options are nearby Wendy's at 3507 W. 86th Street?
Nearby dining options include Pizza Hut, Skyline Chili, Noodles & Company, Qdoba, Firehouse Subs, and Tian Fu Asian Bistro, providing a variety of cuisines you can explore before or after visiting Wendy's.
Are there any nearby stores where I can shop close to Wendy's on W. 86th Street?
Yes, Rainbow Shops, a women's clothing and shoe store, and Cirilla's, a lingerie and gifts shop, are conveniently close to Wendy's for your shopping needs.
Where can I find nearby services such as clinics or financial services around Wendy's on W. 86th Street?
Community Clinic at Walgreens is nearby for urgent care, Western Union offers money transfer services, and Check Into Cash provides check cashing and payday loans services in the vicinity.
How can I get to Wendy's at 3507 W. 86th Street using nearby public transit or landmarks?
While specific transit stations aren't listed, the Wendy's is located near well-known places like Walgreens and Pizza Hut, which can help orient you when visiting the location in Indianapolis.