At Wendy’s in Indianapolis, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Indianapolis, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported long wait times, often exceeding 15 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms, with some describing the environment as filthy.
Food Quality
While some customers enjoyed the food, others reported it being cold or not fresh, with specific complaints about items being overcooked or missing ingredients.
KL
Kimberly LaPlaunt
3 days ago
5.0
Today I stopped. Food was great, service was great, and dinning area was very clean and well stocked.
CC
Cary Carlile
4 days ago
1.0
Rude, don’t waste your time, go to the stake n shake next door. Way nicer people and food is usually better.
CC
Cathy
Feb 18, 2026
1.0
This place is a joke! Their service is terrible they don't get your order right they bring their kids to work they pull up three cars at a time when no one else is in the drive-thru. And beware if you order the four piece tenders they give you three tenders and your fourth tender is a small as a chicken nugget lol. I will never ever go here again!
MG
mark gentry
Feb 11, 2026
1.0
Placed a $40 order. Waited 13 minutes for the order. Almost entire order was incorrect. Ordered 2 $6 meals with jr bacon cheese burgers. Got no bacon on either sandwich. Didn't have regular nuggets only spicy. Ordered Son of the Baconator got 1 half strip of bacon on it. No napkins were in the bag. Asked for napkins and none was given. No receipt was given.
AH
Ariel Hill
Jan 31, 2026
1.0
Let me just say you all need to retrain the young lady that was operating the drive thru. First I couldn’t tell if she was talking to me or another employee at first because she didn’t cut the headset off. Secondly when I got to the window none of the drinks were made instead I see her texting on her phone and then she starts face timing on her phone and talking very load on the phone to the point I could hear her through the window and she was cursing. Very unprofessional and I’m sure that is not the value of the company and how things are suppose to be done.