Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,744 reviews
5 stars
510
4 stars
368
3 stars
292
2 stars
159
1 star
415
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and items being out of stock.
Staff Attitude
Feedback indicated a mix of friendly and rude staff, with some customers experiencing poor customer service and lack of acknowledgment.
Food Quality
While some customers enjoyed the food, others reported cold or poorly prepared items, leading to inconsistent dining experiences.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms and overall restaurant cleanliness.
- JMJohn MorrisonNov 13, 20251.0Zero stars would have been better. Employee working at 9am on November 13 refused to open dining room when it should have opened 2 hours prior.
- JWJazmine WebsterNov 4, 20251.0First they told me the restraunt were closed then they told me I would need to park my car for 20 mins and come back around to be able to order. This is very inconvenient as there aren’t any other Wendy’s close by so now I have to skip breakfast.
- ADangela dimasNov 3, 20254.0I just used the drive-thru at night
- CMConstantine MooreOct 13, 20251.0Worst and slowest Wendy’s in the city!
- SFShane FoleyOct 2, 20252.0I’ve eaten here before and the service has never been great. I had to drop a review because there was no movement in the drive through for probably 5 minutes. When I got to the window, I was told it would be 7 minutes because they had to start the chicken fingers. What was going on during the time I was waiting. Thankfully, I was not in a rush. I would have left if I wasn’t starving.
Frequently Asked Questions About Wendy's
Is 16 Shade Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indianapolis, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indianapolis, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 353-8441.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 16 Shade Wendy’s serve breakfast?
Yes, this Wendy’s location in Indianapolis, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 1606 N. Shadeland in Indianapolis?
This Wendy's location is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.
Does this Wendy's offer drive-thru service?
Yes, the Wendy's at 1606 N. Shadeland has a drive-thru that operates 24/7.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or website at order.wendys.com by selecting this location.
Is breakfast served at the Wendy's on N. Shadeland?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
How can I provide feedback or contact this Wendy's location?
You can contact Customer Care via their website or phone at 888-624-8140. For this specific location, call (317) 353-8441. Feedback can also be given through the Wendy’s Customer Satisfaction Survey online.
What payment methods are accepted at the Wendy's on N. Shadeland?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu and nutritional information for this location?
Menu and nutrition details are available at menu.wendys.com and on the mobile app. Nutrition info is accessible on each menu item page.
Are there any automotive repair services near Wendy's on 1606 N. Shadeland?
Yes, nearby automotive services include Premiere Auto Sports, AAMCO Transmissions and Total Car Care, and Car-X Tire and Auto, offering repairs and maintenance if you need quick car service before or after your meal.
Can I visit other fast food restaurants close to this Wendy's?
Yes, Rally’s is a nearby fast food restaurant offering burgers and American fare, providing alternative dining options in the area.
What nearby places can I visit for shopping or services when going to Wendy's at N. Shadeland?
You can visit CVS Pharmacy for convenience or pharmacy needs, Western Union for money transfer services, and the LibertyX Bitcoin ATM for cryptocurrency transactions, all close to Wendy's for your convenience.