Brand Certified
Wendy's
3.2(1762 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
1606 N. Shadeland, Indianapolis, IN
46219, United States
Certified by Wendy's • Feb 22, 2026
(317) 353-8441
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/in/indianapolis/1606-n-shadeland
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Indianapolis, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Indianapolis, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.2
1,762 reviews
5 stars
515
4 stars
371
3 stars
293
2 stars
159
1 star
424
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers mentioning rude behavior and poor customer service.
Food Quality
While some customers enjoyed specific menu items, many reported food being cold, stale, or not fresh, leading to dissatisfaction.
Management Issues
Several reviews pointed to poor management practices, including inadequate training of staff and failure to maintain operational standards.
- CLCasey Law1 day ago1.0No straw and no utensils with my drive thru order. Extremely long wait. I could hear them arguing about my order through the closed window. My think mint shake was missing the thin mints. I wouldn't return here.
- 3S317 “Streetkingz”Feb 17, 20263.0Wrong food ,wouldn't take back or give my right food paid $ 20 for crap
- JCjames cobbJan 27, 20261.0Took my whole lunch hour waiting on my food
- LBLevi BJan 19, 20261.0If you go into order. They prioritize mobile orders only. You will be ignored till they have time to put in a 5 second order. Experience here is sub par. Wouldn't recommend coming here for a 30 min lunch.
- DWDana WILLIAMSJan 1, 20261.0So I am beyond disappointed in this establishment when ordering food from your establishment ask for no salt on fries and receive salt on my fries went back inside due to the tea tasting water down serviced myself with the fountain drinks also checked the sandwich meat. It was not fresh so ask them to remake it everyone seems nice however this is an ongoing issue in the east side. i’m starting to think that they are not training their staff properly on how long things are supposed to be left out during service hours like lunch or dinner runs. I worked for Wendy’s for a couple of years and I know that you’re not supposed to keep nuggets and stuff sitting out for too long if so, you must throw it out however, in this case, all of the food that I’ve taken a look at seems very dry. This has to be looked at by management or the owner. . Looks like they are getting other peoples orders wrong as well
Frequently Asked Questions About Wendy's
Is 16 Shade Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 1606 N. Shadeland in Indianapolis?
This Wendy's location is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.
Does this Wendy's offer drive-thru service?
Yes, the Wendy's at 1606 N. Shadeland has a drive-thru that operates 24/7.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or website at order.wendys.com by selecting this location.
Is breakfast served at the Wendy's on N. Shadeland?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
How can I provide feedback or contact this Wendy's location?
You can contact Customer Care via their website or phone at 888-624-8140. For this specific location, call (317) 353-8441. Feedback can also be given through the Wendy’s Customer Satisfaction Survey online.
What payment methods are accepted at the Wendy's on N. Shadeland?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu and nutritional information for this location?
Menu and nutrition details are available at menu.wendys.com and on the mobile app. Nutrition info is accessible on each menu item page.
Are there any automotive repair services near Wendy's on 1606 N. Shadeland?
Yes, nearby automotive services include Premiere Auto Sports, AAMCO Transmissions and Total Car Care, and Car-X Tire and Auto, offering repairs and maintenance if you need quick car service before or after your meal.
Can I visit other fast food restaurants close to this Wendy's?
Yes, Rally’s is a nearby fast food restaurant offering burgers and American fare, providing alternative dining options in the area.
What nearby places can I visit for shopping or services when going to Wendy's at N. Shadeland?
You can visit CVS Pharmacy for convenience or pharmacy needs, Western Union for money transfer services, and the LibertyX Bitcoin ATM for cryptocurrency transactions, all close to Wendy's for your convenience.
Brand Certified Facts from Wendy's
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Certified February 22, 2026Yext Knowledge Graph
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