Wendy's

2.9
1038 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1007 E. 86th Street, Indianapolis, IN
46240, United States

Hours

Reviews

2.9
1,038 reviews
5 stars
238
4 stars
207
3 stars
172
2 stars
102
1 star
319

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, leading to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and unclean dining areas, contributing to a poor impression of the restaurant.

Staffing Issues

Frequent comments indicated that the location is often understaffed, leading to long wait times and poor service.

Order Accuracy

Multiple customers experienced issues with incorrect orders, missing items, and overall order mishandling.
  • MT
    m t
    Nov 10, 2025
    1.0
    11/10/2025 8pm Lady taking orders at drive- through very rude and disrespectful.
  • SM
    saw ler moo
    Oct 27, 2025
    5.0
    Love it
  • DB
    debra boutwell
    Oct 14, 2025
    3.0
    Unfortunately the manager has three people calling sick on a Friday night but she did the best she could.
  • RR
    Raj Raj
    Oct 14, 2025
    4.0
    Well there are good burgers here
  • MJ
    McArthur Tolbert Jr
    Oct 9, 2025
    1.0
    This is the worst Wendy's in the State of Indianapolis Indiana. I strongly recommend for you to stay away from this Wendy's. My wife and I was ordering and the young lady at the drive-thru said what do you want, what ever happened to Welcome to Wendy's May I help you. But we over looked that and was placing our order. The you lady was saying what else can I get for you baby and ok honey. Again my wife and I over look that but when she could not understand what my wife was trying to order she told us in a rude we that we need to move on. That's exactly what we did. I have contacted the corporate office. This young lady need to be FIRED IMMEDIATELY

Frequently Asked Questions About Wendy's

Is Nora Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.