Wendy's

2.8
1224 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5699 Georgetown Road, Indianapolis, IN
46254, United States

Hours

Reviews

2.8
1,224 reviews
5 stars
274
4 stars
181
3 stars
191
2 stars
144
1 star
434

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely rude and unprofessional service from staff, with many expressing frustration over long wait times and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, with reports of sticky floors and dirty tables.

Operational Issues

Customers frequently noted that the restaurant was closed during posted hours, with locked doors and unresponsive staff.

Food Quality

Several reviews mentioned that the food was often cold, stale, or not prepared correctly, leading to dissatisfaction.

Staff Attitude

Many customers commented on the negative attitudes of employees, with some describing interactions as disrespectful and dismissive.
  • KU
    kenny uke
    Nov 16, 2025
    2.0
    extremely rude. went to drive thru on 11/15 at 10pm and the girl in the drive thru tried to tell me biggie bags only come in a small, and had an attitude the entire time. otherwise pretty reliable location given the fact its the only one close to where i live, the staff is always horrible.
  • CO
    Christopher Oliver
    Nov 15, 2025
    1.0
    I rarely write reviews, but this location needs to be shuttered. Immediately. While the staff are reasonable , the food is BAD. I’ve been 4-5 times since it reopened and only once was the good hot and fresh. Everything is old, cold or both. Just ridiculous to pay so much for such terribly sold food.
  • BB
    Brandon
    Nov 11, 2025
    1.0
    They stole my order. I placed an order on the app. But the store says they did not receive the order. I showed them my receipt. But they said I had to call corporate. 2 wks later and still no refund. Avoid at all cost. They will steal from you.
  • DT
    Darius Tyler
    Nov 10, 2025
    4.0
    I want to open with this: Whoever was cooking on November 10th around 7 p.m. deserves a raise. In fact, the whole drive-through team had a good vibe. Response time could be better; other than that, no complaints. There's your compliment burgers.
  • JK
    Jessie K.
    Oct 26, 2025
    2.0
    The Maps entry stated Wendy's was open until 1am today. We arrived at 9:32 and the drive thru attendant said they were closed and turned us away. The maps entry stated the times had just been reviewed by the business, but they seem inaccurate.

Frequently Asked Questions About Wendy's

Is Georgetown Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.