Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported extremely rude and unprofessional service from staff, with many expressing frustration over long wait times and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, with reports of sticky floors and dirty tables.
Operational Issues
Customers frequently noted that the restaurant was closed during posted hours, with locked doors and unresponsive staff.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not prepared correctly, leading to dissatisfaction.
Staff Attitude
Many customers commented on the negative attitudes of employees, with some describing interactions as disrespectful and dismissive.
KU
kenny uke
Nov 16, 2025
2.0
extremely rude. went to drive thru on 11/15 at 10pm and the girl in the drive thru tried to tell me biggie bags only come in a small, and had an attitude the entire time. otherwise pretty reliable location given the fact its the only one close to where i live, the staff is always horrible.
CO
Christopher Oliver
Nov 15, 2025
1.0
I rarely write reviews, but this location needs to be shuttered. Immediately. While the staff are reasonable , the food is BAD. I’ve been 4-5 times since it reopened and only once was the good hot and fresh. Everything is old, cold or both. Just ridiculous to pay so much for such terribly sold food.
BB
Brandon
Nov 11, 2025
1.0
They stole my order. I placed an order on the app. But the store says they did not receive the order. I showed them my receipt. But they said I had to call corporate. 2 wks later and still no refund. Avoid at all cost. They will steal from you.
DT
Darius Tyler
Nov 10, 2025
4.0
I want to open with this:
Whoever was cooking on November 10th around 7 p.m. deserves a raise. In fact, the whole drive-through team had a good vibe.
Response time could be better; other than that, no complaints.
There's your compliment burgers.
JK
Jessie K.
Oct 26, 2025
2.0
The Maps entry stated Wendy's was open until 1am today. We arrived at 9:32 and the drive thru attendant said they were closed and turned us away. The maps entry stated the times had just been reviewed by the business, but they seem inaccurate.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indianapolis, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indianapolis, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 216-0653.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Georgetown Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Indianapolis, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at the Georgetown Road Wendy's in Indianapolis?
The drive-thru is open every day from 6:30 AM until 1:00 AM.
Does the Georgetown Road Wendy's serve breakfast?
Yes, this location serves breakfast including combos and classic sandwiches.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods are accepted at Wendy's on Georgetown Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 5699 Georgetown Road for questions or feedback?
You can call the location at (317) 216-0653 or reach Customer Care via live chat on the Wendy's Contact page or call 888-624-8140.
Are there other fast food restaurants near Wendy's at 5699 Georgetown Road?
Yes, nearby fast food options include McDonald's, KFC, Taco Bell/KFC, Little Caesars Pizza, and Wingstop.
What banks or financial services are near this Wendy's location?
Fifth Third Bank and Western Union are nearby for banking and money transfer services.
Can I find beauty and grooming services near Wendy's on Georgetown Road?
Yes, beauty salons like HK Eyebrows, Nice Nails, and Mamas African Hair Braiding are close by for beauty and hair care.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this Wendy's offers both drive-thru and dine-in services.
Where can I find the full menu and place an order online for the Georgetown Road Wendy's?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.