Wendy's

3.4
881 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5765 Sunnyside Drive, Indianapolis, IN
46235, United States

Hours

Reviews

3.4
881 reviews
5 stars
285
4 stars
202
3 stars
141
2 stars
72
1 star
181

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some receiving cold or stale items, while others enjoyed fresh and hot meals.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Staff Attitude

Feedback indicated a mix of staff attitudes, with some customers praising friendly service while others experienced rudeness and indifference.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty equipment and unclean dining areas.

Operational Efficiency

Customers frequently noted slow service and inefficiencies, particularly during peak hours, leading to frustration.
  • JS
    John Stewart
    Nov 6, 2025
    1.0
    100% the rudest employee at the drive through. Zero manners or customer service skills. A friendly “hello” when I pulled up was greeted with a death stare that could pierce through steel. A “thank you” was returned with a sigh. It was rude enough I felt compelled to leave it here. I felt awkward existing in the drive-thru.
  • AY
    Arie Y.
    Oct 31, 2025
    1.0
    they’re TRASH ! u ask for a 10 piece nugget you get a 8 piece then it’s a caucasian girl working at the first window she gives attitude don’t even ask what dipping sauce when order .. how can I eat something plain .. ?
  • AT
    Adam Thomas
    Oct 19, 2025
    5.0
    The food is always good and it seems like it’s either medium hot or just fresh right out the grease. Service is always trash because either I’m waiting and yet they only have two or three workers and there’s nobody really in line or people just seem to not be happy with their job
  • NM
    Nieka McDowell
    Sep 21, 2025
    1.0
    Hard stale bun. Food cold. Fries old. Drive thru workers rude and disrespectful. Music blaring through drive through windows. One worker appeared to be high on drugs. I will never return to this location. I didn’t think it could get worse than the 52nd and keystone location…..clearly it can!
  • CS
    crystal shelton
    Sep 21, 2025
    5.0
    The staff are such nice people. The food taste great. They never give out lukewarm food. No unreasonable wait no matter the day they go.

Frequently Asked Questions About Wendy's

Is Sunnyside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.