Wendy's

3.4
885 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5765 Sunnyside Drive, Indianapolis, IN
46235, United States

Hours

Reviews

3.4
885 reviews
5 stars
286
4 stars
203
3 stars
141
2 stars
72
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and lacking basic manners.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Staff Attitude

While some reviews praised individual staff members for their friendliness, many others noted a general lack of engagement and negative attitudes among employees.
  • CW
    Charlani Webb
    Jan 4, 2026
    1.0
    Food was cold chili beans was not done
  • CG
    Change the Game_08
    Dec 26, 2025
    4.0
    “ I see you working hard, wanna let you know I’m proud, wanna let you know I admire what you do” 😂 no but this was fire! I stopped eating Wendy’s because they kept re-frying my nuggets and they would be soo disgusting and greasy. But they did their big one. Service was good ( receipt host said #3151) cookie, drink, nuggets everything was fresh. Fries were medium warm but still good. I appreciated this meal.
  • JQ
    Jada Qiss
    Dec 22, 2025
    1.0
    Had the worst experience at this Wendy’s!!! There are a bunch of immature children working in this facility. I pulled up there and waited over 10 minutes at the drive-through speaker. I then pulled around to the window. No one answered so I pulled up to the second window still no answer. By the time someone I saw workers, two of them were playing outside and the manager tried not to take our order. I feel like it’s because we’re black. There were four Caucasian girls and one Hispanic male. I feel because the color of my skin I did not get the service that other customers get. I do not recommend anybody go to this Wendy’s. I feel they should shut it down.
  • JS
    John Stewart
    Nov 6, 2025
    1.0
    100% the rudest employee at the drive through. Zero manners or customer service skills. A friendly “hello” when I pulled up was greeted with a death stare that could pierce through steel. A “thank you” was returned with a sigh. It was rude enough I felt compelled to leave it here. I felt awkward existing in the drive-thru.
  • AY
    Arie Y.
    Oct 31, 2025
    1.0
    they’re TRASH ! u ask for a 10 piece nugget you get a 8 piece then it’s a caucasian girl working at the first window she gives attitude don’t even ask what dipping sauce when order .. how can I eat something plain .. ?

Frequently Asked Questions About Wendy's

Is Sunnyside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for this Wendy's location?

This Wendy's at 5765 Sunnyside Drive, Indianapolis, is open Monday to Saturday from 6:00 AM to midnight, and Sunday from 7:00 AM to midnight.