Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and lacking basic manners.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly cooked items.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Staff Attitude
While some reviews praised individual staff members for their friendliness, many others noted a general lack of engagement and negative attitudes among employees.
CW
Charlani Webb
Jan 4, 2026
1.0
Food was cold chili beans was not done
CG
Change the Game_08
Dec 26, 2025
4.0
“ I see you working hard, wanna let you know I’m proud, wanna let you know I admire what you do” 😂 no but this was fire! I stopped eating Wendy’s because they kept re-frying my nuggets and they would be soo disgusting and greasy. But they did their big one. Service was good ( receipt host said #3151) cookie, drink, nuggets everything was fresh. Fries were medium warm but still good. I appreciated this meal.
JQ
Jada Qiss
Dec 22, 2025
1.0
Had the worst experience at this Wendy’s!!! There are a bunch of immature children working in this facility. I pulled up there and waited over 10 minutes at the drive-through speaker. I then pulled around to the window. No one answered so I pulled up to the second window still no answer. By the time someone I saw workers, two of them were playing outside and the manager tried not to take our order. I feel like it’s because we’re black. There were four Caucasian girls and one Hispanic male. I feel because the color of my skin I did not get the service that other customers get. I do not recommend anybody go to this Wendy’s. I feel they should shut it down.
JS
John Stewart
Nov 6, 2025
1.0
100% the rudest employee at the drive through. Zero manners or customer service skills. A friendly “hello” when I pulled up was greeted with a death stare that could pierce through steel. A “thank you” was returned with a sigh. It was rude enough I felt compelled to leave it here. I felt awkward existing in the drive-thru.
AY
Arie Y.
Oct 31, 2025
1.0
they’re TRASH ! u ask for a 10 piece nugget you get a 8 piece then it’s a caucasian girl working at the first window she gives attitude don’t even ask what dipping sauce when order .. how can I eat something plain .. ?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for this Wendy's location?
This Wendy's at 5765 Sunnyside Drive, Indianapolis, is open Monday to Saturday from 6:00 AM to midnight, and Sunday from 7:00 AM to midnight.
Does this Wendy's location have a drive-thru service?
Yes, the Wendy's drive-thru is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Can I order food online or through an app from this Wendy's?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store to place your order.
Does this Wendy's offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (317) 826-8069, or contact Wendy's Customer Care via their website or at 888-624-8140.
Are there any nearby fast food or dining options around this Wendy's?
Nearby dining options include another Wendy's, Donatos Pizza, Wingstop, and McDonald's, which you might consider visiting before or after your meal here.
What nearby stores can I visit for shopping while at this location?
You can visit nearby Kohl's for department store shopping and Sephora for beauty and cosmetic products.
What financial services are near this Wendy's?
Nearby you will find FORUM Credit Union, BMO Harris Bank, and BMO Bank N.A branches to assist with your banking needs.
Does this Wendy's location support dine-in, takeout, and delivery?
Yes, this Wendy's supports dine-in, takeout, drive-thru, and delivery services where available.