Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
822 reviews
5 stars
190
4 stars
161
3 stars
128
2 stars
76
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and inability to take orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted cold, stale, or improperly prepared food, with complaints about old grease and missing ingredients.
Operational Problems
Customers frequently noted that the location was closed during posted hours, and there were issues with mobile orders and drive-thru service.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty food preparation areas and the presence of pests.
- RVryan vadenDec 30, 20251.0I went yesterday and the spicy chicken I checked while pulling off was cold. The cheese was old and the fries old. If you don’t wanna run a business don’t open
- SWSidney WatersNov 22, 20251.0Wouldn’t take our order. It was mid day and they were open? Fed the family elsewhere.
- TSThaer ShoumanNov 11, 20251.0Hate leaving bad reviews but the experience motivated me to. Lady at the drive thru has a really nasty attitude, fries had the taste of old grease, and the drink was not what I ordered. This place definitely needs an upgrade in management and staff. I won’t make the mistake of coming back.
- EKElizabeth KliberNov 7, 20251.0Worst Wendy’s location. Was told today to come back later because for whatever reason they couldn’t take my order. I’ve had many attempts with this place, and every time I go, it’s a terrible experience. This location needs to be SHUT DOWN. Avoid it at all costs.
- PQPaco QwertySep 12, 20251.0Absolutely rude- Needed a second to order food, and the person taking our order said "You could order it all at once" so we left
Frequently Asked Questions About Wendy's
Is Zionsville Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 5620 West 86th Street, Indianapolis?
Wendy's is open daily from 6:30 AM to 1:00 AM, including drive-through service.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 5620 West 86th Street has a drive-through open daily from 6:30 AM to 1:00 AM.
Can I order delivery from this Wendy's location?
Yes, delivery is available through Wendy's app or their website at order.wendys.com where you can enter your address to confirm availability.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care team via live chat or phone at 888-624-8140, fill out a customer satisfaction survey online, or call the location directly at (317) 824-0236.
Are breakfast meals served at this Wendy's?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides available via the app or website.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Where can I find Wendy's menu and pricing information?
Menu pricing and options can be viewed on Wendy's menu website or mobile app once you select this location.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Starbucks for coffee, Qdoba for Mexican food, and the Nail Lounge for beauty services, giving you options for a complete outing around Wendy's location.
Are there any nearby banks or financial services to Wendy's at 5620 West 86th Street?
Yes, Huntington Bank Traders Point and its Drive-Up ATM are conveniently located nearby for your banking needs while visiting Wendy's.
What other fast food options are close to Wendy's on West 86th Street?
Nearby fast food alternatives include Arby's, Jimmy John's, Noodles & Company, and Hummus Republic, providing a variety of meal choices.