Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,244 reviews
5 stars
313
4 stars
212
3 stars
168
2 stars
116
1 star
435
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers frequently reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and kitchens.
Staffing Issues
Many customers noted that the location appears to be understaffed, contributing to slow service and poor customer interactions.
Management Concerns
Several reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- MBMr BNov 16, 20251.0A simple coutesy is saying there will be a delay BEFORE taking the payment. Had i been given the choice I would said no. Wasted 8 mins of my life waiting, before I finally left with what I paid for because im on my way to work. Apparently her loud conversation she was having with a co-worker while taking my order was more important.
- ALArlington LakeNov 10, 20251.0Came in there ordered a baconNator for $13 for the meal and received the small version when I got home like how hard is that.. Soda machine literally has no ice and nobody was even in the restaurant so not like they were busy..
- QBQueen B (BRAT)Nov 8, 20251.0this place is horrible I ordered through door dash they messed up my whole order and doordash won't credit me back so Im out $30 smh I had a asiago ranch chkn combo my sandwich had pickle and mustard and ketchup with ranch and shredded lettuce amd the chkn was cold and old and my cheeseburger was gross the cheese was so cold like they just slapped it on there right out the fridge my large chilli was a small like really I will NEVER eat here again the WORST WENDYS EVER
- ACArmand CourtotOct 27, 20251.0One of the worst Wendy’s in the Indy area, if not the worst. Nobody here cares about their jobs, poor service every time, poor quality food and the waiting time is unbelievable. There’ll be 3 cars sitting in the drive thru and you’ll wait at least 8 minutes for a small order. Picking up DoorDash orders takes forever everytime. The manager needs to be fired along with half of the employees
- MRmoh rozak11Oct 25, 20251.0I am one of Wendy’s costumers and we always buy in this place. Food is amazing. Delicious,. We just ordered by drive thru for our dinner,.. The cashier was black man he was so rude . He forced us to order right away even we already said ‘gimme a second to decided ‘’ but that black impolite man keeps asking us and rushing us to order fast.. and after that ‘masking me tips” , shouting like crazy person, he has bad attitude, he is not supposed to be there in hospitality,, people will never come back there if they know that black crazy man.. we re so disappointed never come back there Again!
Frequently Asked Questions About Wendy's
Is Thompson Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indianapolis, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indianapolis, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 791-8603.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Thompson Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Indianapolis, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's on Thompson Road?
The drive-thru at Wendy's on 5230 E. Thompson Road is open daily from 6:30 AM to 1:00 AM.
Is breakfast served at the Wendy's location on Thompson Road in Indianapolis?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order delivery or takeout from Wendy's on Thompson Road?
Yes, Wendy's offers delivery and takeout options. You can order via their app or at order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Thompson Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact Wendy's on Thompson Road for feedback or questions?
You can call Wendy's directly at (317) 791-8603 or reach their Customer Care team via live chat on their contact page. Phone number: 888-624-8140.
Where can I find the menu and nutritional information for Wendy's on Thompson Road?
Menu and nutrition information are available on Wendy's official menu website or mobile app, which show up-to-date prices and allergen details.
Is Wendy's on Thompson Road currently hiring?
To check hiring status, visit the Wendy's Careers page and search for jobs in Indianapolis, IN. Positions at this location or nearby will be listed if available.
What nearby medical facilities are close to Wendy's on Thompson Road?
Nearby medical facilities include Franciscan Immediate Care - Thompson Commons and Franciscan ExpressCare in Indianapolis, providing convenient healthcare options near Wendy's.
Are there other food and dining options near the Wendy's on Thompson Road?
Yes, nearby dining options include China Buffet/e. Thompson Road, Paco's Taqueria, Super China Buffet, Dairy Queen, Jet's Pizza, and KG's Pub for various cuisines and dining experiences.
What nearby services can customers visit before or after dining at Wendy's on Thompson Road?
Customers can visit nearby places like Valvoline Instant Oil Change for vehicle service, Sam's Nail Studio for beauty treatments, or Thompson Commons Retail Center for shopping.