Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,354 reviews
5 stars
444
4 stars
298
3 stars
235
2 stars
107
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff and long wait times.
Food Quality
Food was frequently described as cold, stale, or incorrect, with several customers expressing disappointment.
Cleanliness
Multiple reviews mentioned dirty bathrooms and a generally unclean dining area.
Menu Availability
Customers consistently noted that the restaurant was out of various menu items, leading to frustration.
Staff Attitude
Several reviews highlighted a lack of friendliness and professionalism among staff members.
- MBMr BNov 16, 20251.0A simple coutesy is letting the customer know there will be a delay on food BEFORE, they take the order. Here i am washing minutes of mynlife i can't get back. Probably more focused on the loud conversation she was having with the co-worker.
- VKVidyadhar KanetkarNov 13, 20254.0Stepped in this place for a quick lunch, was helped by the person on counter, ordered the spicy chicken sandwich it was decent, just that it could have done with a bit of veggies too.
- LALeslie AugustinNov 6, 20255.0Shoutout to the lovely lady at the drive thru today I didn’t get a chance to get her name. She provided great service
- EKEmery Avery KnightOct 25, 20254.0The best thing about this location is the service. The staff is fast and friendly.
- RKRacquel KozielOct 23, 20251.0Seems really hard for them to take resoinsibility for bathroom cleaning. I had to clean poop off the toilet before my daughter went so she didnt touch it or sit on it. Both toilets had poop on them: manager or shift leader was mad about me telling them both toilets needed attention after we dealt with it. They also told me they were out of ranch and barbecue while preparing our meals. We had 3 kids meals and one order of a 10 pc nugget which they asked what condiments we wanted for all nugget meals. Then a lady gives me one after that from a secret stash or something right in the fridge at the front. So i ask for one more-i have 3 children and knew there were more. So one of them goes on this rant about $.50 and i said hey you didnt give me what you said you would originally. Idk. They were all unpleasant and dirty bathrooms. Youre at work a whole shift working with public maybe it would it kill you to be kind or do your job during that time. Simple job done with bad attitude. Bad vibes. Bad service. Miserable employees needn't take it out on patrons keeping the place in business.
Frequently Asked Questions About Wendy's
Is 31 + Powell Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indianapolis, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indianapolis, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 783-7602.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 31 + Powell Wendy’s serve breakfast?
Yes, this Wendy’s location in Indianapolis, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 5250 South East Street in Indianapolis?
Wendy's is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the drive-thru is available daily from 6:30 AM to 1:00 AM.
Can I order Wendy's for delivery or takeout from this location?
Yes, Wendy's offers delivery and takeout at this location through their app or website.
What payment methods are accepted at Wendy's on South East Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's at this location serve breakfast?
Yes, breakfast is served here, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at this location?
You can call (317) 783-7602 for direct contact, use the Live Chat via their Contact page, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
Where can I find the menu and pricing for Wendy's at 5250 South East Street?
Menu and pricing details can be viewed on their website order.wendys.com or mobile app after selecting this location.
What nearby fast food restaurants are close to Wendy's at 5250 South East Street?
Nearby competitors include McDonald's, which is also a burger and fast food restaurant near this Wendy's location.
Are there any wellness or spa facilities near this Wendy's location?
Yes, nearby is Lavender Essential Oil Spa and pure image laser and spa, offering massage and spa services for relaxation before or after your visit.
What health-related services can I find close to Wendy's on South East Street?
Nearby health services include Sound Hearing Care (hearing aids), Mommy and Me Chiropractic, Mental Wellness (counseling and hospital), and Attentive Personal Care (medical services).