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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported poor service, including rude staff interactions and long wait times for orders.
Food Quality
While many customers enjoyed the food and smoothies, there were complaints about inconsistent quality, including incorrect orders and poorly made items.
Cleanliness
The establishment was noted for being clean, with some customers appreciating the overall atmosphere.
Pricing Concerns
Several reviews mentioned that the prices were considered high for the quality and portion sizes of the food and smoothies.
Staff Friendliness
There were mixed reviews about staff friendliness, with some customers praising individual employees while others reported unwelcoming attitudes.
YE
Yolanda Estrada
Nov 17, 2025
1.0
Chloe need a lesson in customer service. Who would eat wilted lettuce. Supposedly made fresh and far from it. She didn’t come to front to speak with me. Just goes to show you by that action alone what mi d of supposed manager she is.
SD
Salena Drew
Oct 28, 2025
5.0
Google should have a place just for drinks. As well, The workers behind the counter were willing and eager to help me choose a solid good flavor before I met someone. Great job!
JA
Jay Allen
Oct 18, 2025
1.0
I I ordered curbside and got there sat in the parking lot for 25 minutes. No one came out. I was on my break. About to be late for work so I got out went into the restaurant to get my order. Wasn’t greeted. Sit there for about another 3 to 4 minutes and then someone came from the back and asked me if I was there picking up I said yeah I had a curbside, but I just came inside. I didn’t finish my sentence. They walked over grabbed my order, hand it to me. My sandwich was wet just due to sitting in a wrapper from being made fresh and hot for so long earlier and I didn’t even have time to go back and say I don’t want the sandwich cause I need to go back to work. I don’t see a point in offering curbside if you don’t have the staffing for curbside also when I went to go in, the front door was locked, but the side door was open and there’s no sign in for that. It just seems like they’re very unorganized. I definitely will be trying to avoid this location in the future.
JW
Jeff Wehr
Oct 18, 2025
3.0
1st visit I bought food and a smoothie. While the products were quite tasty, they were also a bit overpriced in my opinion. I did appreciate the free smoothie as a new customer on my 2nd trip.
AA
Adey Ajet
Oct 17, 2025
1.0
I don’t know what happened, but my smoothie tasted like crushed ice with a faint chocolate flavor. Heck, I could have crushed up the ice in my freezer and chump on those and call it a day. would’ve been cheaper. My 8‑year‑old, who eats almost anything, didn’t even finish her kids’‑size smoothie. We are absolutely not coming back. Maybe ours was a bad batch—but this smoothie should not be served to humans.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the hours of operation for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Tropical Smoothie Cafe offer drive-through service and what are its hours?
Yes, Tropical Smoothie Cafe offers drive-through service during the same hours as dine-in: Monday to Friday from 7:00 AM to 9:00 PM, Saturday and Sunday from 8:00 AM to 9:00 PM.
Can I order delivery or curbside pickup from Tropical Smoothie Cafe?
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Are there any nearby restaurants where I could continue my meal or try different cuisine?
Yes, nearby restaurants include Long John Silvers (seafood), Tamale Place and Isabel's Tacos (Mexican), Golden Myanmar Asian Restaurant, Jimmy John's (sandwiches), Azzip Pizza Indy, Steak 'n Shake, and McDonald's for a variety of fast food and dining options.
Are there any nearby automotive service centers that customers can visit while waiting for their orders?
Yes, nearby automotive service options include Jiffy Lube, AutoZone, Car-X Tire & Auto, Garage Door Springs Indianapolis, Beck Toyota, Hubler Toyota, Car X, and Car-X Auto Service, perfect for customers needing car maintenance or repairs.
What nearby facilities can visitors use for banking or travel services around Tropical Smoothie Cafe?
Visitors can find nearby financial services at Financial Center Federal Credit Union, Fifth Third Bank, and money transfer at Western Union. For travel-related needs, Thrifty Car Rental and AAA travel services are also close by.