Tropical Smoothie Cafe

4.1
289 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1250 East Stop 11 Road, Indianapolis, IN
46227, United States

Hours

Reviews

4.1
289 reviews
5 stars
195
4 stars
24
3 stars
17
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff interactions and long wait times for orders.

Food Quality

While many customers enjoyed the food and smoothies, there were complaints about inconsistent quality, including incorrect orders and poorly made items.

Cleanliness

The establishment was noted for being clean, with some customers appreciating the overall atmosphere.

Pricing Concerns

Several reviews mentioned that the prices were considered high for the quality and portion sizes of the food and smoothies.

Staff Friendliness

There were mixed reviews about staff friendliness, with some customers praising individual employees while others reported unwelcoming attitudes.
  • YE
    Yolanda Estrada
    Nov 17, 2025
    1.0
    Chloe need a lesson in customer service. Who would eat wilted lettuce. Supposedly made fresh and far from it. She didn’t come to front to speak with me. Just goes to show you by that action alone what mi d of supposed manager she is.
  • SD
    Salena Drew
    Oct 28, 2025
    5.0
    Google should have a place just for drinks. As well, The workers behind the counter were willing and eager to help me choose a solid good flavor before I met someone. Great job!
  • JA
    Jay Allen
    Oct 18, 2025
    1.0
    I I ordered curbside and got there sat in the parking lot for 25 minutes. No one came out. I was on my break. About to be late for work so I got out went into the restaurant to get my order. Wasn’t greeted. Sit there for about another 3 to 4 minutes and then someone came from the back and asked me if I was there picking up I said yeah I had a curbside, but I just came inside. I didn’t finish my sentence. They walked over grabbed my order, hand it to me. My sandwich was wet just due to sitting in a wrapper from being made fresh and hot for so long earlier and I didn’t even have time to go back and say I don’t want the sandwich cause I need to go back to work. I don’t see a point in offering curbside if you don’t have the staffing for curbside also when I went to go in, the front door was locked, but the side door was open and there’s no sign in for that. It just seems like they’re very unorganized. I definitely will be trying to avoid this location in the future.
  • JW
    Jeff Wehr
    Oct 18, 2025
    3.0
    1st visit I bought food and a smoothie. While the products were quite tasty, they were also a bit overpriced in my opinion. I did appreciate the free smoothie as a new customer on my 2nd trip.
  • AA
    Adey Ajet
    Oct 17, 2025
    1.0
    I don’t know what happened, but my smoothie tasted like crushed ice with a faint chocolate flavor. Heck, I could have crushed up the ice in my freezer and chump on those and call it a day. would’ve been cheaper. My 8‑year‑old, who eats almost anything, didn’t even finish her kids’‑size smoothie. We are absolutely not coming back. Maybe ours was a bad batch—but this smoothie should not be served to humans.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the hours of operation for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.