Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
297 reviews
5 stars
200
4 stars
24
3 stars
17
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and dismissive attitudes from some employees.
Order Accuracy
Multiple reviews highlight issues with incorrect orders and modifications not being honored, leading to customer frustration.
Food Quality
While many customers enjoy the food and smoothies, there are complaints about inconsistent quality and preparation, including issues with freshness and portion sizes.
Wait Times
Customers frequently report long wait times for both in-store and drive-thru orders, contributing to dissatisfaction.
Cleanliness and Atmosphere
Some reviews praise the cleanliness and pleasant atmosphere of the location, although this is not universally acknowledged.
- AZAlexia zepedaDec 24, 20251.0manager with long hair/ glasses was rude when i pulled up to window after waiting for my order to be taken. there was a few mins before closing on christmas eve and he tried to get an attitude about when he “ took his headset off” dont come here unless you want poor service.
- DCDerworn Collin'sDec 23, 20255.0Thank you Brian and staff for always being professional and courteous
- CPChristopher R PerryDec 13, 20251.0Used the mobile app to order nd had to wait over 2 hours for order to be delivered literally 4 blocks away
- VBV BDec 12, 20251.0I had a very disappointing experience at this location. I ordered a smoothie and specifically asked for light ice. When I received my order, it didn’t look like they followed that request. I politely asked if they could remake it with light ice, but the staff refused, saying their manager instructed them not to adjust the ice amount. This approach felt dismissive and frustrating. If customers are not allowed to customize their drinks, then the option should not be offered in the first place. Refusing a simple request like this shows a lack of willingness to listen to customers, which is very disappointing. I hope management reconsiders this policy, because customer service should be about flexibility and respect for the customer’s preferences.
- NHNatalie HathawayDec 7, 20255.0I've only ever ordered delivery, but it's always good. I love that they have tropical flavors and that you can add vitamins.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the hours of operation for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Tropical Smoothie Cafe offer drive-through service and what are its hours?
Yes, Tropical Smoothie Cafe offers drive-through service during the same hours as dine-in: Monday to Friday from 7:00 AM to 9:00 PM, Saturday and Sunday from 8:00 AM to 9:00 PM.
Can I order delivery or curbside pickup from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe provides in-store pickup, curbside pickup, delivery, and same-day delivery options.
Which meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late-night meals.
What kind of food and specialties does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers smoothies, wraps, flatbreads, bowls, gluten-free options, acai bowls, salads, quesadillas, kids food, and dessert treats like Nutella-infused items.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Are there any nearby restaurants where I could continue my meal or try different cuisine?
Yes, nearby restaurants include Long John Silvers (seafood), Tamale Place and Isabel's Tacos (Mexican), Golden Myanmar Asian Restaurant, Jimmy John's (sandwiches), Azzip Pizza Indy, Steak 'n Shake, and McDonald's for a variety of fast food and dining options.
Are there any nearby automotive service centers that customers can visit while waiting for their orders?
Yes, nearby automotive service options include Jiffy Lube, AutoZone, Car-X Tire & Auto, Garage Door Springs Indianapolis, Beck Toyota, Hubler Toyota, Car X, and Car-X Auto Service, perfect for customers needing car maintenance or repairs.
What nearby facilities can visitors use for banking or travel services around Tropical Smoothie Cafe?
Visitors can find nearby financial services at Financial Center Federal Credit Union, Fifth Third Bank, and money transfer at Western Union. For travel-related needs, Thrifty Car Rental and AAA travel services are also close by.