The Oceanaire provides the perfect setting to enjoy the freshest seafood flown in daily from around the world. Our knowledgeable staff will delight you with exceptional service — guiding you through the wide variety of items on our menu and helping you select the perfect wine to complement your meal. You'll find out why The Oceanaire has been voted one of the best seafood restaurants in the country.
Customer experiences with service were mixed; while many praised attentive and knowledgeable staff, several reviews highlighted instances of poor service and unprofessional behavior.
Food Quality
The seafood and other dishes received high praise for freshness and flavor, though some customers reported issues with overcooked or improperly prepared items.
Atmosphere
The restaurant's ambiance was frequently described as upscale and pleasant, making it suitable for special occasions.
Pricing
Many customers noted that while the food and service were generally good, the prices were considered high, leading to mixed feelings about value.
TF
The Elevator and Airplane Finder
Jan 6, 2026
5.0
I’ve eaten at literal tons of restaurants downtown but The Oceanaire was one place I somehow had never even been to before! We recently dined in for the first time so here’s my first experience:
We came on Christmas Day at around 5 PM and they weren’t very busy. Our waitress was SUPER friendly and attentive to our table and gave some great menu recommendations. We started with the complimentary bread/butter along with an order of the Calamari. Both were fantastic!
I got the Chicken Fried Lobster as my entree. Overall, I was blown away to a point where I think this may be one of the best things I’ve ever eaten. The lobster was tender, the breading was super crispy and fried to perfection, the mashed potatoes I ordered with it were great too and the hot sauce on top was an amazing addition to flavor.
Overall, a phenomenal first experience at The Oceanaire. If you’re in Downtown Indy and craving a true seafood spot, this is definitely the winner! I will easily come back.
RL
Rachel Lawmaster-Morris
Jan 1, 2026
5.0
Amazing experience. Food was fantastic. Service was spot on. My husband had Chilean seabass and I had the swordfish. For dessert we had the Baked Alaska. We also had the crab cakes and crab tails. The crab cakes were the best I've ever had in my life - so fresh! The sauce on the swordfish made me crave more.
RW
Rob Walker
Dec 21, 2025
1.0
We arrived before a Christmas event. We went in early. The waiter wasn't even clocked in and on shift when we arrived. Our food order was placed early because we were on a time line. The waiter assured us we had time. It then took an hour and our food was still not prepared. The waiter said 20 minutes before we left that the food was coming right out. It never made it to the table. The restaurant was not busy. Not even 20% capacity. Our appetizer was out in about 10 minutes, then 45 minutes later still no food. When we asked to just get the check for the food we actually got, they tried to charge for food that never made it to the table. The manager was surprised that we were upset but didn't know we didn't get any of our main entrees. Overall, it was a miserable experience for a restaurant that's trying to charge us premium pricing.
AF
Art Farnsley
Dec 20, 2025
4.0
The food was good. We had a seafood tower and a couple of side dishes, including the excellent calamari. But the service was pretty "meh." It was my wife's birthday and they presented her with a birthday card. Unfortunately, her name is not "Jim." They have a very large wine list but did not have the wine we ordered. The server had already put our food order in, so by the time our food arrived, our server was still trying to cut the foil off the top of the wine we eventually ordered. It was not a bad experience overall, but the whole thing was kind of amateurish for a restaurant of this price/caliber. (They did give us free baked Alaska for my wife's birthday and it was very fun.).
***ADDED AFTER THEIR RESPONSE: If you read the restaurant's response, you'll see what I mean about amateurish. There is no chance the manager actually read my review. ***
JG
Jordan Grupenhof
Dec 12, 2025
1.0
0/10 – Extremely Unprofessional Experience
I’ve been a long time customer of Oceanaire and have booked large company dinners here for years in Indianapolis. Our company has spent tens of thousands of dollars at this location over time, and I personally handle scheduling and reservations. I even dined here the night before this incident with another colleague.
Tonight’s experience was unacceptable.
My colleagues waitress, “Heather” (shorter blonde woman), behaved in a manner that was highly unprofessional and inappropriate for a restaurant of this caliber. She openly told the table she was high on muscle relaxers, then proceeded to argue with me regarding the rewards program.
I had already told her three separate times that I spoke with the front desk that I could add this table to my rewards account, as I manage bookings for our company. Despite this, Heather insisted I was wrong, contradicted what management had already told me, and charged my coworker an additional $25 for another rewards card unnecessarily.
Instead of resolving the issue calmly, she became argumentative and dismissive. As someone responsible for choosing venues for company events, I was shocked by how poorly this situation was handled.
Because of this experience, I will no longer schedule company events with Oceanaire. If this is the level of professionalism being allowed on the floor, I will gladly take our business elsewhere.
This was deeply disappointing, and management needs to address it immediately as I will be canceling my rewards program.
0/10. Horrible service. Do better.
Frequently Asked Questions About The Oceanaire Seafood Room
Does The Oceanaire Seafood Room accept reservations?
Yes, The Oceanaire Seafood Room accepts reservations, which you can make through their website.
What are the operating hours of The Oceanaire Seafood Room?
The restaurant is open from 4:00 PM to 9:00 PM Sunday through Thursday, and until 10:00 PM on Friday and Saturday.
Does The Oceanaire Seafood Room offer any special hours or events?
Yes, there is a Happy Hour available Sunday through Friday from 4:00 PM to 6:30 PM.
What types of services does The Oceanaire Seafood Room provide for pickup and delivery?
They offer in-store pickup, curbside pickup, and delivery services for customer convenience.
What kinds of payment options are accepted at The Oceanaire Seafood Room?
The restaurant accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, Travelers Check, and Visa.
Can I order online from The Oceanaire Seafood Room?
Yes, you can order online through their website at theoceanaire.com.
Is The Oceanaire Seafood Room wheelchair accessible?
Yes, they have wheelchair accessible entrance, seating, parking, and restrooms.
What nearby attractions can I visit before or after dining at The Oceanaire Seafood Room?
You can visit the Morrison Block, a landmark and historical building with a museum and grocery store, or the Bodner Opera House, a real estate agent and office nearby.
Are there any coffee shops near The Oceanaire Seafood Room where I can grab a drink?
Yes, Henry's Coffee Bistro and Starbucks are nearby, perfect spots to enjoy a coffee before or after your meal.
Can customers easily find parking near The Oceanaire Seafood Room?
Yes, Denison Parking is located close to the restaurant, providing convenient parking options.