Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.
Operational Problems
Customers experienced issues with the mobile app, drive-thru service, and early closures, contributing to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.