Taco Bell

3.4
860 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9120 Rockville Road in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9120 Rockville Road, Indianapolis, IN
46234, United States

Hours

Reviews

3.4
860 reviews
5 stars
314
4 stars
165
3 stars
122
2 stars
68
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a significant inconsistency in service quality, with many praising friendly staff during the day but criticizing rudeness and unprofessional behavior at night.

Order Accuracy

Numerous reviews highlighted frequent issues with order accuracy, including missing items and incorrect food preparation.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, poorly prepared items and insufficient portion sizes.

Speed of Service

Many customers expressed frustration with slow service, particularly during evening hours, leading to long wait times for orders.

Customer Experience

Overall customer experiences varied widely, with some praising specific employees for their helpfulness while others reported negative interactions and dissatisfaction.
  • EH
    Estelle Harrison
    2 days ago
    1.0
    Asked for additional time while ordering in the drive thru and the gentleman on the speaker started whistling? Not sure if he knew the mic was on but it seemed pretty rude. Cashier E.C.
  • CM
    Cody Miles
    Nov 16, 2025
    1.0
    No one is willing to work the night shift here. They tell you mobile order only and then 25 minutes after an order is placed they basically tell you they won't make the food for a $50 order. Small orders are also ignored. Hopefully they find someone willing to work. They are leaving a lot of money on the table. No one even bothers attempting to go here at night anymore.
  • LL
    Lorelye
    Nov 5, 2025
    5.0
    i love this taco bell
  • SS
    Scott Smith
    Oct 23, 2025
    3.0
    I ordered 3 soft taco supreme. The taco shells and the wrappers were soaked. I'm assuming from tomato juice.
  • WR
    W.M. R.
    Sep 11, 2025
    5.0
    Our family does not eat at Taco Bell, I think it’s been a year since I’ve been there. But my daughter wanted to try the new retro menu. We went to this location for drive-through. The gentleman at the counter was so sweet and kind, Service was fast, and the food was hot. I would definitely recommend at least for the daytime. I don’t know about night.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 9120 Rockville Road in Indianapolis?

Taco Bell at 9120 Rockville Road is open 24 hours every day of the week.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through service available 24/7.