Taco Bell

3.1
817 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5721 W. 86th Street in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5721 W. 86th Street, Indianapolis, IN
46278, United States

Hours

Reviews

3.1
817 reviews
5 stars
237
4 stars
134
3 stars
133
2 stars
64
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and inconsistent speed depending on the time of day.

Food Quality

There were mixed reviews on food quality, with some customers praising fresh and hot items, while others complained about cold food, missing ingredients, and poor preparation.

Customer Service

Customer service experiences varied widely; some employees were described as friendly and accommodating, while others were reported as rude and inattentive.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong ingredients, leading to frustration.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, impacting the overall dining experience.
  • SS
    Sedia Spivey
    2 days ago
    1.0
    Workers was very rude ,gave me someone else ordered and then mess up my order and was not willing to fix’s my order or take accountability for there mistakes.
  • KC
    Kyle Cooper
    Nov 4, 2025
    2.0
    Like seriously? What are these tacos? I paid extra for chicken and I ended up getting hardly anything in the taco, I don’t understand this, it’s not like the workers are paying for the stuff, just make it properly. You guys suck.
  • JB
    Joe Boo
    Oct 26, 2025
    5.0
    I guess it matters when you go. Workers were fast, friendly, and 100% accurate.
  • SJ
    Stephen Johnson
    Oct 24, 2025
    5.0
    i love cheezy gordita crunch
  • JK
    John Klinedinst
    Oct 19, 2025
    1.0
    Didn't have tortillas to make any burritos or quesadillas

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell on 5721 W. 86th Street in Indianapolis?

The drive-through is open Monday to Friday from 6:00 AM to 2:00 AM, and on weekends from 8:00 AM to 2:00 AM.

What types of payment does this Taco Bell location accept?

This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.