Taco Bell

3.3
764 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6957 W 38th Street in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6957 W 38th Street, Indianapolis, IN
46254, United States

Hours

Reviews

3.3
764 reviews
5 stars
269
4 stars
146
3 stars
104
2 stars
49
1 star
196

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Operational Hours

Customers frequently noted discrepancies in the stated hours of operation, with reports of the location being closed when it should have been open.

Food Quality

Several reviews mentioned that the food was often cold, poorly prepared, or lacking in ingredients.

Kiosk Ordering

The requirement to use kiosks for ordering was criticized, with many customers expressing frustration over this policy.
  • TH
    The Incredible Hoosier
    Dec 24, 2025
    1.0
    I drove up at 6pm to get food today and they were closed. The sign on the door says they were open until 7pm. I’m not surprised. This location is terrible.
  • KD
    Kaila Danielle
    Dec 13, 2025
    1.0
    Went through the drive thru no one said anything so we pulled around the building to leave and saw the employees so went back to the drive through and said hello and is anyone there. I called the phone and the employee that answered the phone said they were closed because the night manager did not show up. When we left we saw the employees making food and drinks.
  • DD
    dando961
    Dec 2, 2025
    1.0
    Worst Taco Bell ever! I was there 30 minutes waiting for my food and they were not that busy! Will not go back.
  • RM
    Ryan Mason
    Dec 1, 2025
    1.0
    Doesn't deliver the right food then hangs up when you call to complain.
  • BD
    BRYAN DEAN
    Nov 21, 2025
    2.0
    Ai drive thru is trash. Lazy workwr complain about doing their job.. Sloppy throw together food

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 6957 W 38th Street, Indianapolis?

The drive-through at this Taco Bell location is open 24 hours every day from 5:30 AM to 5:29 AM the following day.

What is the address of the Taco Bell in Indianapolis on 38th Street?

The Taco Bell is located at 6957 W 38th Street, Indianapolis, IN 46254, USA.