Taco Bell

3.3
760 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6957 W 38th Street in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6957 W 38th Street, Indianapolis, IN
46254, United States

Hours

Reviews

3.3
760 reviews
5 stars
269
4 stars
146
3 stars
103
2 stars
49
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality not meeting expectations.

Cleanliness and Atmosphere

Several reviews mentioned the restaurant being dirty and having a chaotic atmosphere, with complaints about loud music and unruly behavior from staff.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with reports of the location being closed despite advertised 24-hour service.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about stale items, incorrect preparation, and overall dissatisfaction with the meals.
  • BD
    BRYAN DEAN
    3 days ago
    2.0
    Ai drive thru is trash. Lazy workwr complain about doing their job.. Sloppy throw together food
  • BB
    Bonnie
    Oct 11, 2025
    5.0
    Whoever was working at around 3:50am on 10/11/25… I LOVE YALL… I had a bad day and yall service and these nachos are theeeee bomb❤️ thx again
  • ER
    Emma Riley
    Oct 8, 2025
    1.0
    Horrible they rang up are food wrong they were on there phones
  • LP
    Laszlo Pethes
    Oct 8, 2025
    5.0
    Got hungry while doordashing in the city. Best taco bell I've ever had, hands down, Taufa is queen here.
  • DG
    Dee Gillespie
    Oct 6, 2025
    1.0
    Ordered a cheese quesadilla. I got a shredded cheese quesadilla instead. Went back in line to make a complaint and the young lady said the steamer must not have had enough steam...didn't offer to re heat it, and told me to have a nice day. I'm upset because all you have to do is heat it up. Which means she chose to give me this half cooked quesadilla on purpose. I order three and almost all of them are the same. 20 dollars wasted. Done with this bias shit. Nobody else was in line. Absolutely no need to rush. I was polite and everything.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 6957 W 38th Street, Indianapolis?

The drive-through at this Taco Bell location is open 24 hours every day from 5:30 AM to 5:29 AM the following day.

What is the address of the Taco Bell in Indianapolis on 38th Street?

The Taco Bell is located at 6957 W 38th Street, Indianapolis, IN 46254, USA.