Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5407 E Thompson Road in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about missing ingredients, cold food, and poorly made items.
Staff Performance
While some customers praised friendly and hardworking staff, others noted a lack of training and professionalism among employees.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and restrooms.
Mixed Experiences
Some customers had positive experiences with quick service and good food, but these were overshadowed by frequent complaints.
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Gabe Chase
Oct 16, 2025
1.0
Save your money. Literally nobody here knows what they’re doing. I could’ve gone behind the counter made my food with no idea what I was doing and it would’ve been done faster and better than what I received. They lost my order and I had to wait for 45 minutes inside. It took someone 10 minutes to even walk up and address me. Manager didn’t apologize or say anything. He looked the most confused out of all of them, and there were some teenagers there that looked like they didn’t know what they were doing. I guess if the manager has absolutely no clue on anything you can’t really blame the teenage employees. DO NOT WASTE YOUR TIME AND MONEY. GO TO ANY OTHER TACO BELL😂😂
CS
Clay Schaf
Oct 15, 2025
5.0
Great food and service but one female employee swept under the same table talking to a friend the whole time we were there
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Nicholas Parry
Oct 8, 2025
1.0
10/08/25 and it’s 5:16am.
I do food delivery, EVERY TIME I come here for an order no matter how big or small these lazy dudes they have at this store overnight are absolute trash for employees. I have been here exactly 38 times in the past two months and have successfully picked my order up 3 times between 4am - 6am. Every time I pull up to the speaker it is the same song they sing “I don’t have any DoorDash orders on my screen” …. “What’s the name on your order? I don’t have any DoorDash orders.” I am not rude to them, I’m polite and respectful, I wait for them to greet me and I tell them who I’m there for. It is depressing that the competency these people have is ZERO… NONE...this crew you have here tonight is the ones I have NEVER successfully got an order from not once. They are usually sitting out in the lobby on their phone. I’m out here working trying to make money but can’t because they can’t have better housekeeping from any form of management. I’m not a religious person but I hope your store does absolutely terrible all night every single night so maybe the owner or GM will get their slow moving behind in gear and get a new crew in there overnight. I get screwed out of quite a bit of money every-time I have an order at this Taco Bell. I’m just trying to eat just like the lazy crew in there overnight shift. Sad excuse for a store and the management that is running it if you will.
IP
Italia Pagaja
Oct 5, 2025
1.0
My order was $7.26… I gave the cashier $12 and change… They told me to have a goodnight and never gave me my change. I had to ask for my change back should've received $5 back they handed me $3. I ordered nacho fries and 2 burritos. The fries were 1/2 full & the burritos were not put together well. I will not be coming here again.
MM
mindy mitchell
Sep 22, 2025
1.0
This place was a good Taco Bell it has went to crap will never be going back there again I know the lady that was gm of that Taco Bell’s not sure she still if she is wow she never would let her places runs like this do better