Taco Bell

3.2
872 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4502 W. 38th Street in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4502 W. 38th Street, Indianapolis, IN
46254, United States

Hours

Reviews

3.2
872 reviews
5 stars
299
4 stars
145
3 stars
127
2 stars
66
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rudeness and long wait times, while others praised friendly and efficient staff.

Food Quality

Food quality was frequently described as hit or miss, with complaints about soggy items and incorrect orders, but some customers enjoyed fresh and tasty meals.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising the cleanliness while others reported unsanitary conditions.

Operational Issues

Several customers noted issues with store hours and availability of menu items, leading to frustration with service.
  • AM
    Andrew McCastle
    Jan 5, 2026
    1.0
    I ordered a box, and I was greeted with the skimpiest amount of beans and cheese in a burrito I have ever seen in my life. Same with the cheesy gordita. Nah. I do not recommend going here. Ever.
  • GC
    Gladys Contreras
    Jan 3, 2026
    5.0
    muy buena
  • PJ
    Paris Johns
    Jan 3, 2026
    2.0
    Very slow
  • CB
    Charles Batic
    Dec 7, 2025
    1.0
    Ordered Uber eats. I figured why not since id be driving right by there. Pull in the parking lot and it says my order ris ready for pickup. Great! Walk in and the mobile order shelf is empty, but I can see my food sitting on the counter. The cashier is standing there talking to another employee who is off the clock. After about three minutes of being ignored I walk around to the register. I stand there for about 5 minutes while the cashier works with another employee taking orders in drive through. Finally, she turns to me and says can I help you. I say yeah im here to pickup my food. She rolls her eyes and turns around. Looks at my food. Tears the sticker holding the bag closed off and shoves a straw Into it. Walks right past me without a glance and takes it over to the mobile order pickup shelf and says pick up for charles. Rude as hell. An employee with that kind of attitude shouldnt be working. And definitely shouldn't interact with customers. Maybe limit her to picking up trash in the parking lot. And if you're reading this girl.. you cant even handle working at taco bell. Doesn't say much about your future. Enjoy all the success that garbage attitude gets you.
  • KO
    Kate Oh
    Dec 3, 2025
    4.0
    Very nice place to be

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on W. 38th Street in Indianapolis?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Saturday, and from 9:00 AM to 2:00 AM on Sunday.

Where is Taco Bell located on W. 38th Street?

Taco Bell is located at 4502 W. 38th Street, Indianapolis, IN 46254.