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Taco Bell

3.1
(1291 reviews)

Business Details

(317) 591-9241

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2809 East 38th Street in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2809 East 38th Street, Indianapolis, IN
46218, United States

Hours

Reviews

3.1
1,291 reviews
5 stars
378
4 stars
225
3 stars
216
2 stars
122
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with the cleanliness of the restaurant.

Management Problems

Feedback highlighted issues with management, including rudeness and lack of effective oversight.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food and service.
  • BK
    Brandi King
    3 days ago
    1.0
    Horrible service would not give me a refund and they took the food back
  • JS
    Joey Spillers
    6 days ago
    1.0
    Door dash through the taco bell app. 2 hours to deliver 7pm on a Friday, it's cold and smells like cigarettes, but the food is also just underwhelming. Missing cheese / sour cream, were down 2 burritos, and I'm just.... Depressed. $60 and all I got for it was a cold sad late sweaty bag of smoky burritos
  • SE
    Sue Erin
    Feb 16, 2026
    1.0
    The only time this location has not messed up my order is when i had the employee verbally recite my order back to me. however, any other time i put trust in them to use the basic skills it takes to get my order correct i am let down time and time again. this location is the closest to where i live but the keystone taco bell is where i always go, they know who i am and are consistent in friendliness, speed and reliability. do NOT!! waste your time, money or energy bothering with 38th st just drive the few extra miles if you want good taco bell!
  • SJ
    Shana Johnston
    Feb 15, 2026
    5.0
    Mobile order hit the moment they were closing but Brandon came to the rescue!!! This guy has got tenfold the record for the best-selling and quickest burrito maker!! For some reason this grilled cheese burrito tasted so much better than all the other times, must have been because hes so sweet!! And cute too!!!Thanks Brandon
  • HO
    Heidi Oliver
    Feb 14, 2026
    1.0
    Don’t know how this Taco Bell is operating. Everyyyyy single time I try to give this Taco Bell a chance it’s always a huge disappointment. Not just one thing, it’s everything. The beans were cold and dry. The Tortilla was hard and cold. There was sauce aaaaalll over the the bag, all over the packaging. I was the only one in line…. Why is there so much chaos for two basic bean burritos. I worked at Taco Bell before and it’s not that hard. The customer service is always horrible. Don’t know who you employ during the evening but they’re lazy. I’ll be driving 10 mins for the Taco Bell on keystone. will never come to this Taco Bell again. Don’t even need to respond cuz I don’t care. You guys clearly don’t.

Frequently Asked Questions About Taco Bell

What are the Taco Bell's drive-through hours at 2809 East 38th Street in Indianapolis?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.

What types of payment does Taco Bell at 2809 East 38th Street accept?

They accept AMERICANEXPRESS, CASH, DISCOVER, MASTERCARD, and VISA as payment options.

Brand Certified Facts from Taco Bell

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