Taco Bell

3.1
1276 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2809 East 38th Street in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2809 East 38th Street, Indianapolis, IN
46218, United States

Hours

Reviews

3.1
1,276 reviews
5 stars
371
4 stars
225
3 stars
215
2 stars
120
1 star
345

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, both for in-store and delivery.

Service Quality

Service was frequently criticized for being slow, rude, or unhelpful, with several customers expressing frustration over staff behavior.

Food Quality

While some customers enjoyed fresh and hot food, others complained about burnt items and poor food preparation.

Cleanliness

The cleanliness of the dining area was a common concern, with multiple reviews mentioning unsanitary conditions.

Management Issues

Several reviews highlighted poor management practices, including rude behavior from managers and inadequate staffing.
  • CB
    Chris “mrchrisbeasley” Beasley
    3 days ago
    1.0
    Horrible service, standing in the lobby trying to get help only to be ignored by the store employees
  • MM
    My'Air M
    Nov 10, 2025
    1.0
    Gave me soft tacos that felt like they had been sitting out and beacame hard on some parts and also it was horribly wrapped with a small anount of meat dk not recommend
  • LC
    Leandrea Crenshaw
    Nov 9, 2025
    1.0
    Place is nasty, they are slow with the food and helping customers, the wait is horrible, the mangers are rude needs to be closed down worse one in the whole city not professional at all
  • CQ
    Chantel Quick
    Oct 29, 2025
    1.0
    I can't order at the speaker when getting my mobile order, but the car in front of me can do multiple orders and pay separately?
  • BB
    Baleighan Birt
    Oct 17, 2025
    1.0
    Used the taco bell mobile app and when it arrived it took an hour when it should have o ly taken 30mins but not only that im missing a burrito and the drink I ordered was wrong and two of the other burritos that I did order that arrived were burnt. And I tried to call them, but every time I do, they either let it go to voicemail, which you can't leave a message at, or they'll pick up the phone for 2 seconds And then hang up immediately without saying anything.

Frequently Asked Questions About Taco Bell

What are the Taco Bell's drive-through hours at 2809 East 38th Street in Indianapolis?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.

What types of payment does Taco Bell at 2809 East 38th Street accept?

They accept AMERICANEXPRESS, CASH, DISCOVER, MASTERCARD, and VISA as payment options.