Subway

3.9
207 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Indianapolis Subway® Restaurant at 5650 S Franklin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5650 S Franklin Road, Indianapolis, IN
46239, United States

Hours

Reviews

3.9
207 reviews
5 stars
116
4 stars
27
3 stars
18
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor handling of orders.

Cleanliness

Generally noted as clean, but some customers reported unsanitary conditions and dirty tables.

Order Accuracy

Frequent complaints about incorrect orders and inadequate responses from staff when issues arise.

Food Quality

Food quality is often praised for being fresh and tasty, but some customers expressed dissatisfaction with portion sizes and pricing.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the environment while others found it uncomfortable due to temperature and staff behavior.
  • PJ
    Phillip c Vest jr
    Oct 26, 2025
    1.0
    Over priced cold cut ,6 in ham cheese only,ft long ham and cheese only 32.00 dollars 3 weeks ago 24.00 dollars not own
  • FO
    Fox Oil
    Oct 9, 2025
    5.0
    Very efficient and very clean place
  • KT
    Kasey Tennant
    Oct 8, 2025
    5.0
    Quick, efficient. Sandwiches were correct, staff was friendly, ingredients were fresh
  • JM
    Joi Moses
    Sep 23, 2025
    5.0
    Fast and friendly service
  • TS
    Tarun Singh
    Sep 17, 2025
    1.0
    I had a very disappointing experience at this location. When I asked for a bit more sauce on my sandwich, the employee, Ashwin, responded in a rude and disrespectful manner. He raised his voice at me, and when I reminded him that I was a paying customer, he took my sandwich and placed it behind him, refusing to continue serving me. In addition to the poor customer service, the cleanliness of the restaurant was subpar —tables and surrounding areas were noticeably dirty. Based on this experience, I would not recommend visiting this location.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant at S Franklin Road?

The Subway restaurant is located at 5650 S Franklin Road, Suite 600, Marion, Indianapolis, IN 46239.

What are the opening hours of this Subway location?

Subway at 5650 S Franklin Road is open Monday through Friday from 7:00 AM to 10:30 PM, Saturday from 8:00 AM to 10:30 PM, and Sunday from 9:00 AM to 10:00 PM.